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Songs/albums wont save

Songs/albums wont save

Plan

Premium

Country

USA

Device

Desktop

Operating System

Windows 10

My Question or Issue

When I click the heart to add a song or an album to my library it becomes deselected after a second. My library works fine on mobile.

Here is a video of this happening:

https://www.youtube.com/watch?v=5GqX1RNYqWc

Reply
1 Reply

Hey @sturmee

 

Thanks for posting - we’re here to help!

 

First thing we recommend is trying if a clean reinstall would help with this issue. The clean reinstall will remove corrupted data from previous installations and get you the latest app version with all necessary updates. 

 

If you still experience the issue after performing a clean reinstall, it's a good idea to check the hosts file for entries that need to be deleted. Follow the steps described here on how you can do that.  

 

Keep us posted! We'll be happy to lend a hand if you need more help.  

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