Help Wizard

Step 1


Spotify Pictures Aren't Loading

Spotify Pictures Aren't Loading

images arent loading in the boxes, just the music note. Sometimes if I shut down my chromebook and then open (and play) Spotify a couple of times, then it shows the pictures. When i finish I shut spotify and the next time I open it (sometimes right after I shut it), then it, again, doesn’t show any pictures. 


Like I said, I’ve tried restarting Spotify, uninstalling and reinstalling Spotify, and a lot more other things and I still can’t figure out this issue.



Screenshot 2020-12-21 at 10.53.06 AM.png
Screenshot 2020-12-21 at 10.53.22 AM.png
1 Reply

Hey @Tyler_Bourbon


Thanks for posting - we’re here to help!


If reinstalling the app didn't do the trick for you it's also a good idea to try a clean reinstall being more thorough in terms of cleaning up cache data. It's also a good idea to test if you observe the same under a different network. If it works with another connection, it's best to contact the service provider of the original network for more information.


Another thing you can try is making sure you check your hosts file for entries that need to be removed. Follow the steps described here on how you can do that. 


Keep us posted! We'll be happy to lend a hand if you need more help. 

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