Spotify deleted my playlist and I can't get it back

[intolerable_seal]

Spotify just deleted my entire playlist and I can't find it anywhere???? I looked for it in the playlist trash can and it's not even there, it's just GONE, and it was long

Plan

Free/Premium

Country

Brazil

Device

Motorola G84

Operating System

Android

My Question or Issue

Playlist disappeared

[Eni]

Hey there @intolerable_seal, 

Thanks for getting in touch about this here in the Community. 

Just to confirm, did this happen with a playlist you created or with a playlist you were following? If it happened with a playlist you created, you can recover it by following the steps here. 

On another note, would you mind checking if you can find it on a different device? If you can't, it's also recommended you secure your account by following the steps below:

1. Log in to your account page and scroll all the way to the bottom.
2. Select SIGN OUT EVERYWHERE.
3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.

Keep us posted on how it goes. 

[intolerable_seal]

I created the playlist.
I said I already looked for it on the recover page (playlist trash can), it's not there.
I already checked on other devices.

[MihailY · Accepted solution]

Hey @intolerable_seal,

Thanks for your reply.

In this case, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

Take care,