Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Tracks showing the wrong cover art

Solved!

Tracks showing the wrong cover art

Hey there folks,

 

We're getting multiple reports from users stating that album/tracks artwork is being replaced with playlist/compilation track artwork. This is being investigated.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Reply

Accepted Solutions
Marked as solution

Hey there,

 

Thanks for the patience while we've investigated the reasons for this experience.

 

We've checked back with the correct teams and based on your reports it seems that the behavior of album/tracks artwork being replaced with playlist/compilation covers can happen when the album art is from the track's original album or release. In cases where the album art is from a "Greatest hits" or other compilation rather than the original release's art, it usually means that the original release is no longer available on Spotify.

 

Hope this clears things a bit,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

50 Replies

Songs that have been added to a compilation by spotify show the compilation art instead of the correct album art, even when streaming the song directly from the album or a playlist not part of the compilation.

Plan

Premium

Country

United States 

Device

iPhone 12

Operating System

iOS 16

 

My Question or Issue

 

56A77BE1-65A2-459E-9BC9-9AEE3E73543B.png
5E600CA0-B75C-499A-A19C-C7D2B91EC3A2.png
844864B0-49A9-4F43-8D54-462B81A69E62.png

 

Plan

Premium

Country

Spain

Device

iPhone 12

Operating System

iOS 16.1

 

My Question or Issue

Some of my songs liked or saved to my playlists are displaying random compilation artwork. They worked fine before now. I’ve seen others post about this on Reddit. Example attached, thanks!

IMG_2350.jpg
IMG_2349.jpg

Another example. 

IMG_2351.jpg
IMG_2353.PNG
IMG_2352.PNG

Same problem. Needs to be fixed ASAP

I'm having the same problem @ spotify help 🙂

Same Issue, Worst of all some of these fake covers are worse quality or not even the same as the original, really got on my nerves going through my playlist and seeing tons of songs replaced with these generic cover arts

 

please fix this ASAP @Spotify

Screenshot_20221111-105528_Spotify.jpg
Screenshot_20221111-105700_Spotify.jpg
Screenshot_20221111-105424_Spotify.jpg

Yup, MISMO aqui.

But in the playlists thumbnails. 

Is it some sort of crazy experiment gone wrong? SpotiGuys please, mend your brains back together thanks.

Screenshot_2022-11-11-10-49-06-08_0438eb925998df20b3482ec25499d226.jpg
Screenshot_2022-11-11-10-48-38-20_0438eb925998df20b3482ec25499d226.jpg

Hi ! Yesterday a bunch of my songs' cover got randomly changed on both PC and iPhone. And I can't revert it back. Anyone having this issue ?

 

Screenshot_3.png

Facing the same problem here, only appeared in the last few days - both playlists album art, as well as currently playing album art is appearing funny.

Screen Shot 2022-11-11 at 15.04.30.png

Screen Shot 2022-11-11 at 15.05.10.png

F8DD0144-A1AF-4745-B324-0A5923C7AA11.png

 having the same issues, this is most recent, but i have at least 5 other songs like this. the original album artwork song has been removed from my library and replaced with this BS, PLEASE FIX

Same problem here, 100s of songs showing random compilation covers

I count 47 songs so far, the most recent find:

Screenshot_20221111-123817_Spotify.jpg

It’s also changed the playlist covers to use the compilation cover. Really annoying!

Plan

Free

Country

United States of America

Device

Dell Inspiron 16 Plus 7620

Operating System

Windows 11 Pro - 22H2 Build 22621.819

 

My Question or Issue

As of yesterday (November 10th, 2022), a bunch of album artwork on my Spotify desktop app (from MS Store) has been wrong, but only in auto-generated playlist photos and the artwork in the playback bar at the bottom of the app. Everywhere else, the album artwork is correct.

This problem is annoying because I use album artwork to determine what song I'm listening to. Looking at an image is easier to process very quickly when skipping through songs, rather than reading the title.

I've already cleared all cache and reinstalled the Spotify app.

Screenshot 2022-11-11 135834.png
Screenshot 2022-11-11 135843.png

I'm having this issue as well in my playlists, happens on any platform I try (Windows 10, iPhone 13 Pro - IOS 16, Web). 

 

Jacouby_0-1668195320860.pngJacouby_1-1668195360442.pngJacouby_2-1668195370740.png

 

I am having the same issue, most notably with '99 Luftballons' by Nena. I only have the German version in both my liked songs and playlists (of my own creation); however, when played it only plays the English version of the song.

The same thing is happening to me, Spotify has replaced the covers of the playlists, but it's even worse, they have replaced songs on the playlists with compilation versions. This is unacceptable.

Captura 1.jpg

While driving yesterday, I noticed nearly every song in an album (Lorde's Pure Heroine, the extended edition) has the incorrect album art. They're all generic playlist-style artwork with phrases on stock image backgrounds, such as (specifically for this album) "Lo-Fi Chill," "It's Coffee O'Clock," "Weekend At Home," etcetera.

 

I noticed today (on my desktop computer) that songs from several other albums (by other artists) have the same problem. It's as if someone making a bunch of vague playlist themes somehow modified Spotify's saved artwork for the song.

 

I've attached a screenshot from the desktop app showing this, which in this case isn't affecting the art in playlist views or on artist pages but shows up in the now playing screen's album art display. The same is true in my car, where the album looks fine on my phone and in CarPlay but this strange incorrect artwork displays on the now playing screens in CarPlay, on my Car Thing, and on the display behind my steering wheel. It doesn't appear to be an issue with a specific device (since it's happening on all of my devices) nor with a specific artist (because it's happening to several that I've found) so I'm stumped as to what's going on here.

 

Ultimately this doesn't hinder my ability to use Spotify, but it's certainly annoying and does subtract from the experience. I'm hoping a fix can be found and the correct album art can return across all areas of the Spotify service.

 

Has anyone else experienced this? Is there any indication as to why it's happening, or if it will be fixed?

 

 

Affected devices: (all using most recent Spotify update)

— iPhone 14 Pro Max (app, CarPlay, and Car Thing) (iOS 16.1)

— Apple Watch Series 7 (non-cellular) (watchOS 9.1)

— 12.9-inch iPad Pro (2022, cellular, M2) (iOS 16.1)

— Mac Studio (2022, M1 Max) (macOS Ventura 13.0.1)

— 15-inch MacBook Pro (2018, Intel i7) (macOS Ventura 13.0)

— Apple TV 4K (2021, A12) (tvOS 16.1)

Screenshot 2022-11-11 at 14.51.10.png

Glad I’m not the only person confused.

Suggested posts