Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey folks! You may remember that a few months back we tested removing the ‘New Episodes’ from ‘Your Library’. Starting today, we’ll gradually be rolling out this change in order to simplify finding new releases from your followed podcasts and artists...
Vasil
Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...
Joan
Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...
MattSuda
When I paste the link for my Spotify playlist to my Milanote account. it shows just a preview of the songs - not the entire song. Is there a way to fix it? Thanks!
PlanPremiumOperating SystemWindows and ios My Question or IssueThe Discover Weekly playlist on my account is from one that my son shared with me, and is not generated uniquely for me based on my preferences. I've tried to unfollow him and remove the ...
PlanPremiumCountryAustraliaDeviceAll devices Hello. I use spotify on a daily basis. It is excellent although I have a couple of related issues. I am indecisive when it comes to choosing new songs so really love the automatic playlists and use them al...
On multiple occasions I have hit the Remove button and removed songs I want. How do I restore them?
Is it possible to create a playlist using the Spotify app an a tv? If so, how? Using the app on:Samsung tv, Sony tv, FireTV Stick
You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs that I didn't notice do not match the theme of my play...
I've been trying to ask the chat bot/support thing for help with restoring a playlist to an earlier version. Unfortunately it doesn't seem to work whatsoever as I only get these responses: {$botContext.fallback}Sorry, I could not find anything for th...
Yesterday it was okay i can open playlist and listen to it but this morning when i open the app the playlist that i listen to is not working it said "This playlist is empty. Go to home to find playlist just for you" i dont even have a sd card so how ...
One of my playlists is public, but it doesnt show up on my profile when i check on my friends phone.
So I left my account open and apparently someone played the Pornhub theme enough to make it my top song of the month. When I go to try out Blends with my friendgroup it's now showing up as the first or second song that I contribute, and that's rather...
Classical music search has never been good on Spotify. But lately it's been completely broken. It's almost impossible to find what you're looking for, unless you have the exact name of the album. Example: Looking for Brahms Clarinet Quintet by Amadeu...
When I open an album or a random playlist and see a song in my likes, most of the time it doesnt have the heart anymore. And when I click on the song it says its not liked. But it actually is. If I like it again it will be added twice to my liked son...
For as long as I can remember, Spotify cannot fix one thing that makes absolutely no sense. If I don’t select shuffled play, the playlist keeps playing from the oldest song on my playlist. I mean, how? What is the purpose of adding songs to a playlis...
I dont have daily mixes anymore but it's showing mixes with random names, that don't seem to suit the genres of the containing songs
When I open the app of my android phone it goes to the home screen and it shows my last 6 played artisits/albums/mixes/playlist. I disconnected my Facebook account back in Decemeber and ever since then its been stuck on the same 6 things that I playe...
Can you restore the music I accidently deleted
My discover weekly is all oldies music like Simon and Garfunkel. I don't listen to this music. How do I get my discover weekly to play the music I listen to
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanada DeviceSamsung Galaxy S9Operating SystemCouldn't say My Question or IssueLocal songs simply do not show up i...
I just found out my songs on Spotify that has the '19' sign on it turned grey and won't play. They were working perfectly fine until just now and I do not know why. I think my account is verified since I was able to play them before. How do I fix thi...
PlanPremiumCountryUSADeviceWindows PC My Question or IssueI am unable to ctrl or shift click to select multiple songs in a playlist and perform actions such as un-liking them anymore. I know this feature worked in the past and was wondering what happ...