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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297119 Views

96 replies

88 likes

  • 297119 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

159903 Views

234 replies

44 likes

  • 159903 Views
  • 234 replies
  • 44 likes

need to remove all my liked songs

i have lots of liked songs i need to remove and i need your help to remove all of it

Visitor

i have lots of liked songs i need to remove and i need your help to remove all of it

Bittencourt

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution disable play queue

The play queue is nothing but trouble for me. It never works the way I expect, despite having tested its behavior and read multiple articles explaining it.The most recent frustration is when I try to play an album starting on a specific song, it only...

Casual Listener

The play queue is nothing but trouble for me. It never works the way I expect, despite having tested its behavior and read multiple articles explaining it. The most recent frustration is when I try ...

KRP911

Casual Listener

8518 Views

12 replies

4 likes

  • 8518 Views
  • 12 replies
  • 4 likes

Have similar bugs

PlanStudent planSamsung A54Operating SystemAndroid 14My Question or IssueI can't sort my liked songs by genres and canvas also don't appear

Visitor

Plan Student plan Samsung A54 Operating System Android 14 My Question or Issue I can't sort my liked songs by genres and canvas also don't appear 

Amay

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

I lost my previous playlist with all the songs I love I want to recover the

I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start looking for all my added songs Am really disappoint...

Casual Listener

I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start ...

Amay

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Can you link two tracks to always play consecutively in a playlist in shuffle mode?

Plan PremiumCountryUSADeviceiPhone 12Operating SystemiOS 11 Can you link two tracks to always play consecutively in shuffle mode? I see this question has been asked but looks like most the responses are a few years old and maybe the technology has ch...

Casual Listener

Plan  Premium Country USA Device iPhone 12 Operating System iOS 11   Can you link two tracks to always play consecutively in shuffle mode?  I see this question has been asked ...

jepler

Newbie

18602 Views

9 replies

14 likes

  • 18602 Views
  • 9 replies
  • 14 likes

I want my playlist back right now it's so annoying to come back to this appt

I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music

Casual Listener

I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music

Bittencourt

Spotify Star

207 Views

1 replies

0 likes

  • 207 Views
  • 1 replies
  • 0 likes

Can’t play music from my playlist, all songs are greyed out as if I’m offline but I’m not.

PlanFree/PremiumCountryJapanDeviceiPhone16 My Question or IssueLiterally can’t play music at all and it’s pissing me off.

Visitor

Plan Free/Premium Country Japan Device iPhone16   My Question or Issue Literally can’t play music at all and it’s pissing me off.

Bobbo07

Visitor

577 Views

2 replies

1 likes

  • 577 Views
  • 2 replies
  • 1 likes

Superuser Contribution Music will not play

I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Australia, but, am currently in Italy, I can’t alter the ...

Newbie

I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Austra...

OscarDC

Moderator

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Clicking "Add to Liked Songs" not working in desktop App (Windows)

PlanPremium FamilyCountryCanadaDeviceLaptopOperating SystemWindows 11 ProVersionSpotify for Windows (64 bit): 1.2.64.408.g0a9b557c My Question or IssueClicking the "add to liked songs" icon (circle with plus) does not work consistently. I have to go ...

Newbie

Plan Premium Family Country Canada Device Laptop Operating System Windows 11 Pro Version Spotify for Windows (64 bit): 1.2.64.408.g0a9b557c   My Question or Issue Clicking the "add t...

Amay

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution irrelevant blend

I made a blend with my friend but only the songs that we listened only once showed up. And we have the same musics in our liked list can you guys fix that?

Newbie

I made a blend with my friend but only the songs that we listened only once showed up. And we have the same musics in our liked list can you guys fix that?

Yordan

Moderator

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Lisa Lougheed

Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!

Newbie

Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!

JaredTheMusicBun

Regular

3166 Views

4 replies

5 likes

  • 3166 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Can't play folders using the desktop app

It looks like they finally removed the ability to play a folder of playlists from the desktop version. They removed the ability from mobile back in 2017. I think I'm going to revert my current version to the previous one and stop updating. I'd love t...

Casual Listener

It looks like they finally removed the ability to play a folder of playlists from the desktop version. They removed the ability from mobile back in 2017. I think I'm going to revert my current versio...

Ivelina

Moderator

9336 Views

54 replies

7 likes

  • 9336 Views
  • 54 replies
  • 7 likes

Solved!!Superuser Contribution What is the Spotify URI for my Liked Songs?

I am trying to automate my Spotify app on Android. I am able to open playlists by passing the Spotify URI (spotify:playlist:{playlistId}) to the app. I want to do it with my Liked Songs/all songs from my library, but there is no Share button on Liked...

Regular

I am trying to automate my Spotify app on Android. I am able to open playlists by passing the Spotify URI (spotify:playlist:{playlistId}) to the app. I want to do it with my Liked Songs/all songs fro...

kstaugh1

Casual Listener

14925 Views

6 replies

3 likes

  • 14925 Views
  • 6 replies
  • 3 likes

Superuser Contribution My public playlist doesn't appear on my profile, and no user can access it

I have a playlist called "Masivo Pop Español", and even though the playlist is public, it can't be accessed. It's not even returned through the API. It's a pretty large playlist, and I don't want to lose the data.Right now, I’ve had to duplicate it, ...

Visitor

I have a playlist called "Masivo Pop Español", and even though the playlist is public, it can't be accessed. It's not even returned through the API. It's a pretty large playlist, and I don't want t...

Joan

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop spotify adding songs to my playlist

I am very annoyed. Spotify keeps doing this annoying "wE aDdEd" thing where it adds random songs to my playlists because they're under 15 songs. My "happy" playlist full of songs that lift my spirits up keeps getting invaded by random pop songs often...

Newbie

I am very annoyed. Spotify keeps doing this annoying "wE aDdEd" thing where it adds random songs to my playlists because they're under 15 songs. My "happy" playlist full of songs that lift my spirits...

acesucks

Visitor

6699 Views

10 replies

3 likes

  • 6699 Views
  • 10 replies
  • 3 likes

Can't remove a playlist for pinned three.

I had a playlist of Harry Potter Audiobooks by some random creator saved in my library and pinned to the top three. It most likely got removed by Spotify due to copyright issues. That is understandable. The problem is that I cannot open the playlist ...

Casual Listener

I had a playlist of Harry Potter Audiobooks by some random creator saved in my library and pinned to the top three. It most likely got removed by Spotify due to copyright issues. That is understandab...

Bittencourt

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Can't delete podcast from Recently Played

PlanPremiumCountryUK DeviceAndroid 9Operating SystemWindows 10 My Question or IssueI played a coupe of podcasts one day and I can't delete them from Recently Played. I can delete songs and playlists using the Windows 10 app but when I right click on ...

Newbie

Plan Premium Country UK   Device Android 9 Operating System Windows 10   My Question or Issue I played a coupe of podcasts one day and I can't delete them from Recently Playe...

gerbrann

Casual Listener

31861 Views

11 replies

32 likes

  • 31861 Views
  • 11 replies
  • 32 likes

Superuser Contribution Songs not loading

Hi i have problem with my app when i enter it my songs dont load, all playlists are empty (even made by other people) and its not account issue because when i enter spotify on google it works finePlanFreeCountryPolandDeviceSamsung galaxy a34Operating...

Casual Listener

Hi i have problem with my app when i enter it my songs dont load, all playlists are empty (even made by other people) and its not account issue because when i enter spotify on google it works fine P...

Jose_M

Spotify Star

561 Views

5 replies

1 likes

  • 561 Views
  • 5 replies
  • 1 likes

All saved songs shuffle for offline listening

Premium user. I can’t find a way to shuffle allof my saved songs. I will be spending 12+hours at a time without internet, with music on but unable to touch phone.I have hundreds of albums saved to my iPhone, please can there be a way for me to shuffl...

Visitor

Premium user. I can’t find a way to shuffle all of my saved songs. I will be spending 12+ hours at a time without internet, with music on but unable to touch phone. I have hundreds of albums saved...

Nate010000

Visitor

2141 Views

2 replies

0 likes

  • 2141 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Daily mix not adding the correct songs

PlanPremiumCountryUnited statesDeviceWin 11 PC and Pixel 6 Pro My Question or IssueWhen selecting play on a daily playlist the songs that are added to the queue will not be in the order they are displayed on the playlist and some songs will even be s...

Casual Listener

Plan Premium Country United states Device Win 11 PC and Pixel 6 Pro   My Question or Issue When selecting play on a daily playlist the songs that are added to the queue will not be in th...

AlejaR

Moderator

828 Views

5 replies

0 likes

daily mix
queue
  • 828 Views
  • 5 replies
  • 0 likes