Why downloaded items can't be played while offline?

[#1]

downloaded items can't be played while offline, premium though

[Novy]

Hey there, 

Thanks for reaching out here in the Community. 

Just to confirm, are you seeing an error or anything else that prevents your downloaded songs from playing?

If you haven't already, we'd recommend performing a clean reinstall of the app as this can help remove any cache that might be causing trouble.

We'll be on the lookout for your reply.