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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303940 Views

96 replies

91 likes

  • 303940 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170132 Views

242 replies

44 likes

  • 170132 Views
  • 242 replies
  • 44 likes

Superuser Contribution Actually RANDOM shuffle and public library

PlanFamily Premium (3 years and counting)CountryEstoniaDeviceAlmost everything you can imagine because of family plan.Operating System(All (most) the platforms you have to offer (iOS, Android, Windows, Mac, SamsungTV, Linux etc) My Question or IssueI...

Casual Listener

  Plan Family Premium (3 years and counting) Country Estonia Device Almost everything you can imagine because of family plan. Operating System (All (most) the platforms you have to offer...

teet_a

Casual Listener

1340 Views

2 replies

1 likes

  • 1340 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to "sync" songs

So I added a song to my Spotify playlist from my Mac, but it doesn't show up on my iPhone, and when I try to play it using Spotify connect it says something like this song isn't saved. How do I get the song on my phone

Casual Listener

So I added a song to my Spotify playlist from my Mac, but it doesn't show up on my iPhone, and when I try to play it using Spotify connect it says something like this song isn't saved. How do I get t...

TheApeOfDeath

Newbie

1831 Views

4 replies

0 likes

  • 1831 Views
  • 4 replies
  • 0 likes

Superuser Contribution Full library

So I have two main playlist but is there any library which contains all the songs I have?Cause on Apple Music it has a library of all my downloaded songs, but I cant seem to find it on Spotify

Casual Listener

So I have two main playlist but is there any library which contains all the songs I have? Cause on Apple Music it has a library of all my downloaded songs, but I cant seem to find it on Spotify

Ivan

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Playlist Cover Changing By Itself

So I changed my playlist cover on my laptop, and then on my phone it kept going back to the original cover I had. So I deleted the app from my phone and got it again and it still kept changing the cover and on my computer it changes to. So I don't re...

Visitor

So I changed my playlist cover on my laptop, and then on my phone it kept going back to the original cover I had. So I deleted the app from my phone and got it again and it still kept changing the co...

OneByBoo

Roadie

1389 Views

1 replies

0 likes

  • 1389 Views
  • 1 replies
  • 0 likes

Is there any way to put cover art on your library playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Songs are not under artist. All my other accounts have this, this is a new account.

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

OneByBoo

Roadie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] Artists being unfollowed

I can go through the artists tab and follow all the artist of songs I liked, but then for some reason it does not save and now im repeating myself over again. I don't know if it's meant to happen but if so it's not a good feature because we miss out ...

Regular

I can go through the artists tab and follow all the artist of songs I liked, but then for some reason it does not save and now im repeating myself over again. I don't know if it's meant to happen but...

8o-m8z707_lr8

Regular

556 Views

2 replies

0 likes

All Platforms
Other
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Release Radar includes wrong artist with same name as desired artist

I constantly find my Release Radar recommending songs by an artist (say A) with the same name as an artist (say A') that I might actually wanna listen to. This is extremely dumb as an issue because these two artists are listed as genuinely different ...

Newbie

I constantly find my Release Radar recommending songs by an artist (say A) with the same name as an artist (say A') that I might actually wanna listen to. This is extremely dumb as an issue because t...

shweeney

Roadie

66426 Views

329 replies

148 likes

artists
made for you
Release Radar
  • 66426 Views
  • 329 replies
  • 148 likes

Songs disappeared from my playlist

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSorry but I noticed you removed ALL songs by Billy Corgan. I saved some in my playliststhey ...

Roadie

  Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sor...

Emilia_8

Community Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Solved!! Can't play tracks in my playlist

PlanPremiumCountryTurkeyDeviceSamsung Galaxy note 9 and PCOperating SystemAndroid pie, Windows 10 My Question or IssueI recently have a problem with especially one of my playlist I listen often Nicholas Hooper — Harry Potter And The Half-Blood Prince...

Regular

Plan Premium Country Turkey Device Samsung Galaxy note 9 and PC Operating System Android pie, Windows 10   My Question or Issue I recently have a problem with especially one of my...

11122980968

Regular

1536 Views

5 replies

0 likes

disabled_tracks
  • 1536 Views
  • 5 replies
  • 0 likes

Solved!! Can't hide or unlike songs

PlanPremiumCountryCanadaDeviceWindows Program & Android AppMy Question or Issue This comes up in the help:But the "dislike" option is not present in either the Windows Program nor the Android App. Is there a way to activate it?I've read a lot of the ...

Casual Listener

  Plan Premium Country Canada Device Windows Program & Android App My Question or Issue   This comes up in the help: But the "dislike" option is not present in either the ...

Emilia_8

Community Legend

834 Views

3 replies

0 likes

  • 834 Views
  • 3 replies
  • 0 likes

Songs not downloading

Yesterday i downloaded all my song in my new phone (Xiaomi MI A3). Today when i opened the app it told me to login again. I logged in and all my songs were not downloaded. Now everytime i try to download them it shows me the "downloading" notificatio...

Casual Listener

Yesterday i downloaded all my song in my new phone (Xiaomi MI A3). Today when i opened the app it told me to login again. I logged in and all my songs were not downloaded. Now everytime i try to down...

Filipe_White

Casual Listener

895 Views

5 replies

0 likes

  • 895 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account used by other user - how long will it take for my music taste to update?

PlanFreeMy Question or IssueI have had an account for many years but only started actively using Spotify recently. Upon doing so, I noticed someone else had been using my account (for maybe a year) so I changed the password, remotely logged them out,...

Casual Listener

Plan Free My Question or Issue I have had an account for many years but only started actively using Spotify recently. Upon doing so, I noticed someone else had been using my account (for maybe a y...

Guido

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

I thought the limit was 10,000

I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore? PlanPremium

Casual Listener

I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore?   Plan Premium

dinomight

Spotify Star

1355 Views

3 replies

0 likes

  • 1355 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't access "more" options

PlanPremium FamilyCountrySingaporeDevice(Xiaomi Redmi 6A 2/32GB)Operating System(Android 9) My Question or IssueWhen I try to access the more options, my screen will turn darker like about to open the menu but it will freeze midway and the song will ...

Casual Listener

Plan Premium Family Country Singapore Device (Xiaomi Redmi 6A 2/32GB) Operating System (Android 9)   My Question or Issue When I try to access the more options, my screen will turn dar...

Guido

Spotify Legend

589 Views

4 replies

0 likes

  • 589 Views
  • 4 replies
  • 0 likes

Superuser Contribution My local files get deleted when i add a song to a playlist and make it available for offline

Okay so when i add my local files to a playlist so i can listen to them on my phone i selete them all add them to a playlist and click the “add to offline” now when i do i open my phone and Nothing! So i deselect add to offline and it deletes all my ...

Casual Listener

Okay so when i add my local files to a playlist so i can listen to them on my phone i selete them all add them to a playlist and click the “add to offline” now when i do i open my phone and Nothing! ...

Xenia

Moderator

1014 Views

1 replies

0 likes

  • 1014 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Releases section is not updating

Hi there. Since the summer, on both my desktop and ios app, then New Releases section has failed to update. I live in Romania, and my Romanian friends have the same issue. I'm on a premium account. I use a Macbook Air, and iPhone6 with uptodate opera...

Visitor

Hi there.   Since the summer, on both my desktop and ios app, then New Releases section has failed to update.    I live in Romania, and my Romanian friends have the same issue.&nbs...

Duo_Sawayama

Casual Listener

4126 Views

9 replies

0 likes

  • 4126 Views
  • 9 replies
  • 0 likes

Cant play starboy from the weeknd.

PlanPremiumCountryNetherlandsDeviceGalaxyS8+, pc and webplayerOperating Systemandroid and windows 10 My Question or IssueIf I try to play starboy by the weeknd it doesn't play anything. I check to see if i had explicit content turned on so that wasn'...

Newbie

  Plan Premium Country Netherlands Device GalaxyS8+, pc and webplayer Operating System android and windows 10   My Question or Issue If I try to play starboy by the weeknd it doe...

OneByBoo

Roadie

2651 Views

1 replies

0 likes

  • 2651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown Songs/Artists showing up in my local files

For a good while now, someone else's local files have filled up my local files list.Music and artists I don't even own or have on my hard drive fill up my local files folder.The list of other people's music seems to have grown since last time too.I h...

Visitor

For a good while now, someone else's local files have filled up my local files list. Music and artists I don't even own or have on my hard drive fill up my local files folder. The list of other peo...

Peter

Spotify Legend

1989 Views

2 replies

1 likes

  • 1989 Views
  • 2 replies
  • 1 likes