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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304300 Views

96 replies

91 likes

  • 304300 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170862 Views

242 replies

44 likes

  • 170862 Views
  • 242 replies
  • 44 likes

Is there any way to put cover art on your library playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Songs are not under artist. All my other accounts have this, this is a new account.

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

OneByBoo

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

[All Platforms][Other] Artists being unfollowed

I can go through the artists tab and follow all the artist of songs I liked, but then for some reason it does not save and now im repeating myself over again. I don't know if it's meant to happen but if so it's not a good feature because we miss out ...

Regular

I can go through the artists tab and follow all the artist of songs I liked, but then for some reason it does not save and now im repeating myself over again. I don't know if it's meant to happen but...

8o-m8z707_lr8

Regular

559 Views

2 replies

0 likes

All Platforms
Other
  • 559 Views
  • 2 replies
  • 0 likes

Superuser Contribution Release Radar includes wrong artist with same name as desired artist

I constantly find my Release Radar recommending songs by an artist (say A) with the same name as an artist (say A') that I might actually wanna listen to. This is extremely dumb as an issue because these two artists are listed as genuinely different ...

Newbie

I constantly find my Release Radar recommending songs by an artist (say A) with the same name as an artist (say A') that I might actually wanna listen to. This is extremely dumb as an issue because t...

shweeney

Roadie

66633 Views

329 replies

148 likes

artists
made for you
Release Radar
  • 66633 Views
  • 329 replies
  • 148 likes

Songs disappeared from my playlist

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSorry but I noticed you removed ALL songs by Billy Corgan. I saved some in my playliststhey ...

Roadie

  Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sor...

Emilia_8

Community Legend

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Solved!! Can't play tracks in my playlist

PlanPremiumCountryTurkeyDeviceSamsung Galaxy note 9 and PCOperating SystemAndroid pie, Windows 10 My Question or IssueI recently have a problem with especially one of my playlist I listen often Nicholas Hooper — Harry Potter And The Half-Blood Prince...

Regular

Plan Premium Country Turkey Device Samsung Galaxy note 9 and PC Operating System Android pie, Windows 10   My Question or Issue I recently have a problem with especially one of my...

11122980968

Regular

1540 Views

5 replies

0 likes

disabled_tracks
  • 1540 Views
  • 5 replies
  • 0 likes

Solved!! Can't hide or unlike songs

PlanPremiumCountryCanadaDeviceWindows Program & Android AppMy Question or Issue This comes up in the help:But the "dislike" option is not present in either the Windows Program nor the Android App. Is there a way to activate it?I've read a lot of the ...

Casual Listener

  Plan Premium Country Canada Device Windows Program & Android App My Question or Issue   This comes up in the help: But the "dislike" option is not present in either the ...

Emilia_8

Community Legend

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Songs not downloading

Yesterday i downloaded all my song in my new phone (Xiaomi MI A3). Today when i opened the app it told me to login again. I logged in and all my songs were not downloaded. Now everytime i try to download them it shows me the "downloading" notificatio...

Casual Listener

Yesterday i downloaded all my song in my new phone (Xiaomi MI A3). Today when i opened the app it told me to login again. I logged in and all my songs were not downloaded. Now everytime i try to down...

Filipe_White

Casual Listener

897 Views

5 replies

0 likes

  • 897 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account used by other user - how long will it take for my music taste to update?

PlanFreeMy Question or IssueI have had an account for many years but only started actively using Spotify recently. Upon doing so, I noticed someone else had been using my account (for maybe a year) so I changed the password, remotely logged them out,...

Casual Listener

Plan Free My Question or Issue I have had an account for many years but only started actively using Spotify recently. Upon doing so, I noticed someone else had been using my account (for maybe a y...

Guido

Spotify Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

I thought the limit was 10,000

I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore? PlanPremium

Casual Listener

I'm on 9,172 liked songs, and I can't save any more songs. I thought the limit was 10,000, why can't I save anymore?   Plan Premium

dinomight

Spotify Star

1356 Views

3 replies

0 likes

  • 1356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't access "more" options

PlanPremium FamilyCountrySingaporeDevice(Xiaomi Redmi 6A 2/32GB)Operating System(Android 9) My Question or IssueWhen I try to access the more options, my screen will turn darker like about to open the menu but it will freeze midway and the song will ...

Casual Listener

Plan Premium Family Country Singapore Device (Xiaomi Redmi 6A 2/32GB) Operating System (Android 9)   My Question or Issue When I try to access the more options, my screen will turn dar...

Guido

Spotify Legend

599 Views

4 replies

0 likes

  • 599 Views
  • 4 replies
  • 0 likes

Superuser Contribution My local files get deleted when i add a song to a playlist and make it available for offline

Okay so when i add my local files to a playlist so i can listen to them on my phone i selete them all add them to a playlist and click the “add to offline” now when i do i open my phone and Nothing! So i deselect add to offline and it deletes all my ...

Casual Listener

Okay so when i add my local files to a playlist so i can listen to them on my phone i selete them all add them to a playlist and click the “add to offline” now when i do i open my phone and Nothing! ...

Xenia

Moderator

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Releases section is not updating

Hi there. Since the summer, on both my desktop and ios app, then New Releases section has failed to update. I live in Romania, and my Romanian friends have the same issue. I'm on a premium account. I use a Macbook Air, and iPhone6 with uptodate opera...

Visitor

Hi there.   Since the summer, on both my desktop and ios app, then New Releases section has failed to update.    I live in Romania, and my Romanian friends have the same issue.&nbs...

Duo_Sawayama

Casual Listener

4143 Views

9 replies

0 likes

  • 4143 Views
  • 9 replies
  • 0 likes

Cant play starboy from the weeknd.

PlanPremiumCountryNetherlandsDeviceGalaxyS8+, pc and webplayerOperating Systemandroid and windows 10 My Question or IssueIf I try to play starboy by the weeknd it doesn't play anything. I check to see if i had explicit content turned on so that wasn'...

Newbie

  Plan Premium Country Netherlands Device GalaxyS8+, pc and webplayer Operating System android and windows 10   My Question or Issue If I try to play starboy by the weeknd it doe...

OneByBoo

Roadie

2656 Views

1 replies

0 likes

  • 2656 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown Songs/Artists showing up in my local files

For a good while now, someone else's local files have filled up my local files list.Music and artists I don't even own or have on my hard drive fill up my local files folder.The list of other people's music seems to have grown since last time too.I h...

Visitor

For a good while now, someone else's local files have filled up my local files list. Music and artists I don't even own or have on my hard drive fill up my local files folder. The list of other peo...

Peter

Spotify Legend

2000 Views

2 replies

1 likes

  • 2000 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution trouble building playlist and library oddness

Premium planUSASamsung Galaxy A10C Phone/ Google Home DeviceWindows 10 This is probably me being stupid...but I'm having the **bleep** of a problem attempting to build a new playlist and suspect I'm doing something incorrect. I name the playlist and ...

Casual Listener

Premium plan USA Samsung Galaxy A10C Phone/ Google Home Device Windows 10    This is probably me being stupid...but I'm having the **bleep** of a problem attempting to build a new play...

Mario

Spotify Legend

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you save your downloads to your mobile device if you log into your account via PC?

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemOxygenOS My phone will be in airplane mode for longer than 30 days due to lack of internet connection. Can I log into my Spotify account using a computer to save my downloaded songs and playlists t...

Casual Listener

Plan Premium Country USA Device OnePlus 6T Operating System OxygenOS   My phone will be in airplane mode for longer than 30 days due to lack of internet connection. Can I log into my Sp...

jdellen937

Casual Listener

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify India. Why are many explicit albums removed ?

PlanPremiumCountryIndiaDevicePCOperating SystemWin10 My Question or IssueMany explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and explicit version is greyed out.Another example would be SchoolboyQ Blank Face which i...

Casual Listener

  Plan Premium Country India Device PC Operating System Win10   My Question or Issue Many explicit Eminem albums are available and at the sametime 8mile soundtrack is clean and e...

Guido

Spotify Legend

1886 Views

5 replies

0 likes

Explicit
india
Premium
  • 1886 Views
  • 5 replies
  • 0 likes

New phone lost saved music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes