"and more" button for free users is unresponsive on album and artist pages

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Re: iOS users can't see song list by artist or album

Regular

completely deleted the application and reinstalled it, but it did not fix the problem of "and more" not working on some artist pages.

The date of the defect has been ongoing since July 13

アプリケーションを完全に削除して、再インストールしましたが、一部のアーティストページで”and more”が機能しない不具合は改善されませんでした

不具合の発生日は7月13日から現在まで継続しています


Plan Free
Country japan(tokyo)
Device IPhone SE
Operating System iOS 13.5.1
spotify app ver 8.5.66.762

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Re: iOS users can't see song list by artist or album - Status changed to: Under investigation

Moderator
Moderator

Hey folks,

 

Thanks for reporting this to us!

 

We can confirm the right team is aware of this and they're looking into it. If you’re experiencing this issue, make sure to add your +VOTE and subscribe to this thread so that you'll be notified as soon as there are any updates.

 

To help our tech teams get to the bottom of this quickly, it'd be great if you could leave a comment with the following info below:

  • Exact Spotify version
  • Your device (make + model) and it's OS version
  • What troubleshooting steps have you tried so far?

Thanks - We hope to have more info soon.

XeniaModerator
Help others find this answer and click "Accept as Solution".
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"Where words fail, music speaks." - Hans Christian Andersen
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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

Lg stylo 6 

Android 10 

Version 8.5.66

July 10th 4:35 am

United states pennsylvania

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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

@Xenia @Billy-J 

  • device + OS version: iPhone SE 2nd generation software version 13.4
  • exact Spotify version: 8.5.66.762
  • approximate time and date this happened: started on Tuesday July 7th didn’t try for a while and was still happening on July 12th EST
  • your country of residence: US
  • What troubleshooting steps have you tried so far? : I have deleted and reinstalled the Spotify App
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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

@Ivan 

it’s been happening to me since about Saturday July 11th.

iphone 6+ iOS 13.15.1

spotify version 8.5.66.762

and I have tried closing the app, restarting my phone, logging out and back in, and reinstalling the app

eastern standard timezone 

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Re: "and more" button for free users is unresponsive on album and artist pages

Visitor

I am having the same issue and its really frustrating.

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Re: "and more" button for free users is unresponsive on album and artist pages

Visitor

Every time I click on an album to “see more” it won’t let me its quite inconvenient Because I can’t see all the songs on the album except the ones listed. I have already deleted and reinstalled the app and i am certain I have the updated version, -any help would be appreciated, thank you!

plan- free

Iphone 7+
UK

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Re: "and more" button for free users is unresponsive on album and artist pages

Visitor

i don’t know why, but this is also happening to my spotify as well, ever since saturday 7/11 or sunday 7/12 i believe.

 

when i try to open the “and more” option to either an artist page or an album, there is no response, which makes it pretty frustrating when i want to check on an artist’s new music. i’ve deleted and reinstalled the app and logged out of my account, and the problem is still there.

 

if the problem persists, i may have to just stop listening to spotify.

 

plan: free

country: us

device: iphone 8+

operating system: ios 13.5.1

spotify version: 8.5.66

 

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Re: "and more" button for free users is unresponsive on album and artist pages

Regular

Same here, so frustrating...please fix!

 

Plan

Free

Country

United States 

 

Device

(iPhone 7)

Operating System

(iOS 13.5.1)

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Re: "and more" button for free users is unresponsive on album and artist pages

Casual Listener

same problem. I cant open the album or artist list since a few days

 

Samsung a50

Android 10

Spotify 8.5.66.1002

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