3.7.0 update problems

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3.7.0 update problems

alman98
Newbie

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

1 Reply

Re: 3.7.0 update problems

Jason
Spotify Legend

Hey @alman98

 

Thanks for posting in the Spotify Community. I'm sorry to hear you're having trouble but I'd love to help out.

 

First of all, have you tried a quick reinstall of the app? You can do this by following the steps detailed at https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify. How does that help?

 

If the trouble persists, let me know and I'll see what else we can suggest :)

 

Jason.

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