Album problem

[Karrar24]

I have two accounts one is premium (mrhappy) And the other is spotify free (karrar24) so this is how it is, on karrar24 i can play this albums and songs/playlists but on My premium account mrhappy doesen't it exist then i mean the albums the albums doesen't exist Why ??? How can i fix it? I'm open for suggestions ! Please help tanks!(:

[jeremygoh]

@Karrar24 Are both accounts in different countries (as in when they were created..), as Spotify have licenses in different countries/territories.

you can check the country here under your account overview at spotify.com:
https://www.spotify.com/account/overview/

[Karrar24]

Both are swedish, (i'm from Sweden)

[jeremygoh]

@Karrar24 I think you might have to speak to a Spotify Advisor to follow up on your playlist recovery:
https://www.spotify.com/about-us/contact/contact-spotify-support/