Announcements

Help Wizard

Step 1

NEXT STEP

App for Iphone 5c

App for Iphone 5c

Avatar of LeLe1970x
Casual Listener
2015-09-27 02:53 PM

i can't seem to reinstall the app on my iphone i just get a message saying "Spotify Music" could not be downloaded at this time.  It works fine on my MacBook Pro, but i listen to it more out and about.  Can anyone help?  Thanks. (the app was fine before yesterday, but didn't work so I tried to reinstall) 

0 Likes
Reply
4 Replies

Avatar of Jordi
Community Legend
2015-09-27 03:40 PM

Hi there and welcome to the community,

 

That doesn't seem right.. Could you try to reboot your phone? That may help.

What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


0 Likes

Avatar of LeLe1970x
Casual Listener
2015-09-27 03:41 PM

HI thanks for your reply, yes i have switched phone off and on...

0 Likes

Avatar of Jordi
Community Legend
2015-09-27 03:43 PM

Can you go to Settings> General > Restrictions > Disable Restrictions.

 

If that doesn't help, then you'll have to try again later. This is currently a known issue.

What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


0 Likes

Avatar of LeLe1970x
Casual Listener
2015-09-27 04:00 PM

No that didn't solve it, but thanks for your help, I shall try again later

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random