Blurry artist pictures in bios

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Blurry artist pictures in bios

Thanek
Regular

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I’m pretty damn confused because the pictures in most of the artist bios are blurry and they were never like that before. I’ve tried everything that their support site told me to do but nothing changed. Doing this because NOBODY else will get back to me on this issue!  Any solutions?

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Blurry artist pictures in bios

MattSuda
Rock Star 24
Rock Star 24

@Thanek @MattFrancis @ssvhtk-08h_n 


Looks like this issue has been fixed. If you're still seeing blurry pics, make sure the Spotify app is up to date as the fix rolls out. 

 

Reply back in a few days if you're still seeing this issue. 

MattSudaRock Star 24
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Note: I'm not a Spotify employee.

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7 Replies

Re: Blurry artist pictures in bios

ssvhtk-08h_n
Newbie
This exact thing just happened to my photos as well, maybe it's just a problem Spotify is having at the moment?

Re: Blurry artist pictures in bios

Thanek
Regular

Maybe... Spotify this needs to be resolved please 

Re: Blurry artist pictures in bios

Loxer
Rock Star 17
Rock Star 17

Hey @Thanek & @ssvhtk-08h_n, welcome to the Community.

Hope you're doing great!

 

This issues is on the server side, so us as users can't fix that. I believe Spotify is currently working on it they will fix it in no time.

It seems that it only affects past uploads, the newly added pictures appear to be fine.

 

Hope it helps 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Blurry artist pictures in bios

MattFrancis
Visitor

same thing has happened to me, and I uploaded new photos and they got blurred again. Is this still happening for you all today as well?

Re: Blurry artist pictures in bios

Thanek
Regular

Idk it’s happening to many and that’s not always the case. Eminem’s hasn’t been updated in a while and it’s fine. I’d still like to speak directly to an employee of Spotify, whether via Spotify Cares or other. 

Re: Blurry artist pictures in bios

MattSuda
Rock Star 24
Rock Star 24

I've seen this same issue and it appears to only happen on some artist pages, not all of them.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: Blurry artist pictures in bios

MattSuda
Rock Star 24
Rock Star 24

@Thanek @MattFrancis @ssvhtk-08h_n 


Looks like this issue has been fixed. If you're still seeing blurry pics, make sure the Spotify app is up to date as the fix rolls out. 

 

Reply back in a few days if you're still seeing this issue. 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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