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Can't play anything on any mobile device

wjeng

Newbie

2015-12-13 10:38 AM

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I can't play anything on either my iPad or my HTC, no matter how many times I redownload the app. It doesn't show the can't play track banner, it just freezes and sometimes crashes afterwards. Also, the tracks on a playlist appear gray and not white. Spotify works perfectly on my desktop, and this problem showed up about a month ago.

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