CarPlay and Spotify...a match made in HELL

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CarPlay and Spotify...a match made in HELL

jlcpremier
Casual Listener

Apple's CarPlay has been out for awhile now, but Spotify hasn't seemed to address any of the major issues I and I'm sure many of you have encountered.  I primarily use Spotify in my car to replace using the builtin music player. I purchased my AVH-4000NEX for the sole purpose of CarPlay and the Spotify integration. Unfortunately in it's current form these 2 don't seem to play well with each other at all, and the experience is often frustrating and borders on being unusable at times. I currently am running the latest firmware update from Pioneer (1.0.8) I believe, and have that paired with an iPhone 6 running iOS 8.1.3.

 

Here are the problems I've encountered. Feel free to add yours and let's see if Spotify reads these boards and will do something about it

 

1. Trying to open Spotify from CarPlay results in app freezing (happens fairly frequently)

 

2. Selecting playlists and tracks from CarPlay results in huge lag or becomes completely unresponsive (happens fairly frequently)

 

3. Music shows as playing but no sound is output. Have to close app on phone and restart. Sometimes that works, or have to shut down phone completely and restart (happens every once in awhile)

 

4. Most annoying and most common problem: Almost every time Spotify connects with CarPlay, it randomly starts playing music from the YourMusic playlist, instead of continuing to play from where it left off. This is beyond annoying as re-selecting the desired playlist results in many songs playing over and over again. Just make it continue playing where it left off. (Occurs 99% of the time Spotify connects with CarPlay)

 

5. Lastly sometimes the app just flat out crashes in the middle of tracks, and restarts the phone.

 

89 Replies

djsicon
Casual Listener

thx jzakrzeski  - re: your list:

 3 - slow loading - YES

 4 - have the same issue with music continuing to play when receiving a phone call

 i'll give it 30 days too and then move to Apple Music on your "stellar" advise.

 

 

Rahoulb
Regular
I may have found a way to reproduce the problem on my system (Spotify 6.5, Pioneer SPA-DH120)
 
When I leave the house I notice that sometimes Spotify says it is offline, even though it has Wifi or a 4G signal on the phone (and other apps have no difficulty connecting). 
 
If I plug it into the car while it *thinks* it is offline, CarPlay fails to work; it lists everything as expected (apart from artists where most are missing but that's a different issue) but will not play any music, just showing the blank title with player controls. 
 
If I wait till Spotify thinks it is online before plugging it it, it seems to work OK. 
 
Of course, this means that every time I get into the car I need to start Spotify, then wait till it decides it has a signal (whether the phone has one or not), then start the engine and plug in.

UPDATE: just to clarify it doesn't matter if Spotify is on or offline, if it *thinks* its offline then CarPlay stops working even when Spotify returns online.

I also have to say that Apple Music can be a bit temperamental when the signal is didgy but it seems to recover quickly, whereas I'm getting pretty tired of driving along in silence after spending a load of money on a CarPlay head unit.

eledrich
Casual Listener

Excellent analysis. I've been observing the exact same behavior. Could we have someone at Spotify take this serioulsy? I've been opening 2 support tickets and the only feedback I got was : engineers are working on it. I'm not sure everybody knows that migrating from one streaming platform to another is dead easy using the multiple tools that exist online. Just saying. 

Rahoulb
Regular

I hate to say this, because I love Spotify.

 

But there is an iOS app called STAMP that will transfer your playlists and saved songs from Spotify to Apple Music.  

 

Apple Music isn't great.  In fact, it's pretty poor.  But it means I can keep driving instead of having to pull over constantly.

jvanus
Casual Listener

Same problem. Spotify open, plug into car play (car running, radio on) carplay opens, displays a track from spotify play button is available, pressing it changes to a pause button but no sound is played.

 

The only way to get sound again is to dig out my phone, unlock it, kill spotify, restart spotify, navigate to a playlist, hit play. I didn't have a similar problem with apple music when I tried it. 

 

In fairness to spotify, I don't *usually* have any similar problems with bluetooth in my mustang (ford sync) or challenger (uconnect). Of course, those systems don't let me change playlists either. And it does still happen from time to time. 😕

 

Device details:

iPhone 5S & 6 (iOS 9.3.3)

Spotify 5.7.0.1055

Pioneer AVIC-5100NEX

Browncoat3000
Newbie
Just got a 2016 civic, same problems as reported here. IPhone 6 running 9.3.1, latest Spotify app. 5.4.0.1011. When I try to launch the Spotify app, it comes up to a screen with a track screen, then freezes, or else it crashes the Audio app completely. Today the car said,"Audio not responding, do you want to force close the app?"

It would do nothing until I actually shut the Car off and restarted it. Cycling the audio power did nothing. Couldn't even switch to another audio source, the icons appeared but nothing would play.

scangasn
Casual Listener
same issue for me. bought a new Honda Accord 2016 and Spotify is completely useless. Opens up to a screen that shows the play button but no music plays out the speakers. I have to disconnect my phone, close out the Spotify app, and then open it back up before plugging it back in. I switched to Apple Music as well but i really miss discover weekly... please fix this...

sirocket
Music Fan
Www.spotifydoesntworkwithcarplay.com

These Spotify employees are out to lunch. Smh

sirocket
Music Fan
Fix this crap. I can't believe we have a thread of 41 pages for months to years and Spotify still hasn't fixed this.

Time to register a domain fixspotify.com

This is beyond bs!

I've happily moved to Apple Music for this reason... It's 2016, people want to use what they pay for!

cittauk
Regular
As well as Spotify crashing constantly using the App on my iPhone I'm also having the same issues connecting Spotify to my Car music system (even if directly connecting rather than Bluetooth). I get 2-3 tracks playing ok then Spotify abruptly crashes & diverts to Apple Music. No-one at Spotify seems to want to take ownership since this last update (maybe they've been fired the gigantic rooster-up). Seems we're all about to migrate to the competitors. I will certainly be moving by the end of the month if it's not sorted as frankly a month of Spotify crashing constantly is unbearable & downright dangerous in the car.

Swanny
Community Legend
Hi @cittauk, I've replied to you in a separate thread, however just advising that any issues you have with Spotify on CarPlay will be to do with the app crashing on your phone as well.

connorhsu
Casual Listener
iOS 9.2.1 and spotify version 5.1.0.1019

connorhsu
Casual Listener
I have the same issue in my honda civic 2016. I open spotify on carplay and click play on my playlist butbit takes me to the screen showing the play sign without it actually playing. If this isnt fixed soon i am considering moving to apple music.

Dee_Dee
Regular
Same here. I frequently have to force close the Spotify app, and then re-open it from my Car Play stereo for it to work correctly. Sometimes the app doesn't play music for the first time it's opened via Car Play, even when it's not open in the background. Having to force close the app from the phone isn't really safe whilst driving. I wish Spotfiy would address this issue.

lawrencek
Spotify Legend

We have been working to improve the Spotify experience on CarPlay. It has been difficult as we are not easily able to reproduce the issues that many have described here and some issues are related to the car radio and iOS. However, we believe we have fixed many of the issues around playback not starting with the Spotify version 3.6.0 release available in the app store today (some improvements were already made for version 3.5.0 as some users on this thread have already noted). We are also working on more improvements, such as audio playing over a phone call.

 

We are sorry for the inconvienence and trouble that many of you have experienced. Please try out version 3.6.0 and post any feedback here. For issues, please list the phone, OS version, car radio, Spotify version, and very detailed steps to reproduce the problem.

 

Known issues that are outside of Spotify's ability to improve:

No Siri integration - Please request to Apple to enable 3rd party apps like Spotify to access to Siri APIs

Spotify Menu will sometimes appear halfway down the screen

Thumbnail icons are not always loaded

Sometimes there's no audio after connecting to CarPlay. This happens with other audio apps as well. Reconnecting the phone to the CarPlay HU solves the issue.

djsicon
Casual Listener

2016 VW - iPhone 6s - latest software - all of sudden the "Artists" list that appears on the Carplay menu does not match the Artisit list i have on my Spotify app on all other devices.  it's very abbreviated and is missing 90% of the list.  very frustrating - what do we do to fix that?

badgerarc
Music Fan

I am also experiencing this issue.

 

ios 10.1 beta

Spotify premium 6.5.0 app

2016 VW Golf with Discover Media & CArplay

sirocket
Music Fan
I don't think Spotify will ever fix this pos app for CarPlay. It's not their priority. They want the short term investment instead of the long term.

They would rather cater to the kids using their app instead of the CarPlay crowd which could potentially be the thing that really puts them on the map. Sad. Smh

Wexaudio
Newbie
2016 Honda Civic Coupe Touring. Mine does the same thing ....playlists are there but click on a song and it goes blank. So sad that support doesn't address this issue.

BenjaminP
Music Fan

IMG_0051.jpg

This is still happening. This is my issue #1 from previous page: tap to play but the screen goes blank with just the play button and nothing plays yet on the phone, the timeline is progressing like it is playing

 

I've got the latest everything for iOS, Spotify, CarPlay, head unit firmware, yadda yadda yadda.

andrisek
Newbie
I've had the same issue. I've figured out that if my phone is "open" the sound works. As soon as I shut the screen off on my phone the sound goes away.
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