Hey @Kerryoaks,
Thanks for reaching out and sharing your thoughts with the Community.
Good job on checking first whether or not a reinstall solves the issue, in most such cases it does. Just to confirm, you used the steps in this guide, right? We recommend the steps in that guide, as they’re very thorough and make sure no damaged leftover files remain.
If that doesn't fix things, it's a good idea to reinstall also CarPlay and update it to the latest version of the app. If the crashes continue, could you let us know if they come up at a specific moment ( e.g. when switching playlists, controlling the volume, etc.) or randomly? If you have the option it would help the troubleshooting a lot if you could borrow a friend or family members account and check if the behavior comes up there as well.
Hope this helps. Keep us posted on how it goes.
MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
