Downloaded Postcasts Queue interrupted by music

[tom19991]

Plan Free

Country Germany

Iphone 14 Max

iOS 17.6.1

For as long as I am using Spotify for listening to podcasts the procedure was as following: I download a bunch of podcasts, go to "Your Library" -> "Your Episodes" and I was able to listen to the podcasts one after the other. One podcast was finished, the next would start.

Since a few days things look like this: I go to "Your Library" -> "Your Episodes" and I play the first podcast. Once it's over a random song from a random playlist is played. I have to open the app, close the song, open my episodes and start the next podcast.

I have not changed any settings, so I am guessing this is caused by a recent update. Any hints on how to solve this issue are highly appreciated.

[Eni]

Hey there @tom19991, 

Thanks for getting in touch about this here in the Community. 

First up, we suggest that you check the queue to see if there are some songs there ready to play. If so, you can remove them by tapping on Clear queue or remove them one by one. 

If that's not the case, would you mind checking if this happens on other devices as well? Also, sending us a short screen recording of this behavior would come in handy. You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

We'll be on the lookout for your reply.

[tom19991]

Hello Eni

thanks for answering my question.
I have the free version of Spotify, so I don't have the "queue" button and I cannot delete the queue.
However, it was possible to simply listen to one podcast episode after the other, without "interruption".

Attached is the video.

I tried using spotify via desktop (through the browser), and I don't get the same issue. Here one episode finishes, and the next one starts..

Thanks for your help.

[OscarDC]

Hey @tom19991,

Thank you for keeping in contact and for the info shared. 

Since it's working properly on the desktop version of the app, it could be related to the limitations of the free version. To make sure of this, it would be great if you could have someone log in with their account on your iPhone - such as a friend or a family member, to see if the issue persists. 

Also, include in your next response the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout for your response. 

[tom19991]

Someone else log in on my phone is not feasible / possible.
There should not be a limitation for the free plan, because the issue only started 4-5 days ago, as I mentioned in the first post. It worked perfectly fine for the last 5+ years.

The version of the app is: 8.9.90.84

[Yordan]

Thanks for the info @tom19991!

We've forwarded the details to our tech folks who'll investigate further. We'll keep you posted as soon as we have any new info to share, stay tuned!

In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

Cheers 🤘

[tom19991 · Accepted solution]

Just a quick update. With version 8.9.94.418 the issue seems to be fixed. I have no more problems.