Downloads disappear

Reply

Downloads disappear

Max_Podpera
Newbie

Plan

Premium

Country

Austria

Device

IPhone XR

Operating System

IOS 12.2

 

My Question or Issue
I have 400 songs downloaded for offline listening on my Phone. In the last 4 months however some of the songs startet disappearing. They are not removed from Spotify nor have i been offline for longer than 30 days. 

Now i got a new Phone (the one mentionend in the details). After downloading the songs again and changing to offline all of the songs disappeared after just 2 days.

 

How can i prevent this from happening and what could the reason for this to happen be?

 

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