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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232472 Views

27 replies

5 likes

  • 232472 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114072 Views

116 replies

13 likes

Other
  • 114072 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2296 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303909 Views

61 replies

16 likes

  • 303909 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129639 Views

19 replies

38 likes

  • 129639 Views
  • 19 replies
  • 38 likes

Spotify Connect no longer works on ipod

I am using an ipod touch with ios 6.1.6. I use this connected to my Cd player dock.I used to be able to use another device such as my android phone or other (up to date) ipod using the connect function, however I can't do this any more. All devices w...

Casual Listener

I am using an ipod touch with ios 6.1.6. I use this connected to my Cd player dock. I used to be able to use another device such as my android phone or other (up to date) ipod using the connect func...

Tomp94

Casual Listener

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Spotify won’t play music on CarPlay

PlanPremiumCountrySweden DeviceiPhone XSOperating SystemiOS 12.2 My Question or IssueHi!When I connect my iPhone to CarPlay and put music on through Spotify, it plays for two seconds before the music stops. On the car display it looks as if the music...

Newbie

Plan Premium Country Sweden   Device iPhone XS Operating System iOS 12.2   My Question or Issue Hi! When I connect my iPhone to CarPlay and put music on through Spotify, it play...

2037 Views

0 replies

3 likes

  • 2037 Views
  • 0 replies
  • 3 likes

Superuser Contribution AirPods Disconnect Battery Drain

Spotify Wouldnt allow me to post my issue so I put it into a google doc. Sorry for the inconvenience. https://docs.google.com/document/d/1qaTcJKIolK6NsMtPRrOUB9GjsHU6t4t64GTbERWQ3po/edit?usp=sharing the attachment is the images.

Casual Listener

Spotify Wouldnt allow me to post my issue so I put it into a google doc. Sorry for the inconvenience.    https://docs.google.com/document/d/1qaTcJKIolK6NsMtPRrOUB9GjsHU6t4t64GTbERWQ3po/ed...

Peter

Spotify Legend

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Equalizer does not work after opening app

PlanPremiumCountryUSA DeviceiPhone xs MaxOperating System ios 12.1 Spotify version 8.5.1 My Question or IssueWhen I quit the app and open it again later the equalizer does not kick in. I have to go to the settings turn off equalizer and back on then ...

Casual Listener

  Plan Premium Country USA  Device iPhone xs Max Operating System  ios 12.1   Spotify version 8.5.1   My Question or Issue When I quit the app and open it again ...

Jᴀᴄᴋ

Roadie

1026 Views

3 replies

1 likes

  • 1026 Views
  • 3 replies
  • 1 likes

song starts playing again after pressing lock button on iphoneX

PlanPremiumCountryUSA DeviceiphoneXOperating Systemios 12.2 My Question or Issue When you pause a song playing on spotify from the lock screen and then press the lock button the song starts playing again.

Newbie

Plan Premium Country USA   Device iphoneX Operating System ios 12.2   My Question or Issue   When you pause a song playing on spotify from the lock screen and then press th...

Loxer

Community Legend

627 Views

1 replies

3 likes

  • 627 Views
  • 1 replies
  • 3 likes

Edit menu

My edit menu on my IOS 12.2 only shows "delete" in the edit menu. It used to show 4 lines which you can either rearrange your songs according to the order you want them. please help as I need to rearrange my songs. Plan- Spotify premium Country- uk D...

Newbie

  My edit menu on my IOS 12.2 only shows "delete" in the edit menu.  It used to show 4 lines which you can either rearrange your songs according to the order you want them.    ...

Loxer

Community Legend

1309 Views

1 replies

1 likes

  • 1309 Views
  • 1 replies
  • 1 likes

Songs cutting out/not playing

PlanFreeCountryUnited SsatesDeviceIphone 6, Ipad air 2Operating Systemios 12.2 My Question or Issuestarting today, whenever i try to play music i currently on my main playlist has been my only attempt, my music continues to cut out and stop play with...

Newbie

Plan Free Country United Ssates Device Iphone 6, Ipad air 2 Operating System ios 12.2   My Question or Issue starting today, whenever i try to play music i currently on my main playlis...

PhillBoi

Casual Listener

1141 Views

1 replies

0 likes

  • 1141 Views
  • 1 replies
  • 0 likes

[IOS] Background Gif wakes screen permanently upon receiving a notification

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueThe background gifs that play for certain songs cause the device screen to remain active upon receiving a notification if a track is paused that includes the background gif...

Newbie

Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue The background gifs that play for certain songs cause the device screen to remain active upon re...

Loxer

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Song play for only 5 seconds

Songs play for only 5 seconds on iPhone.I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN.Any ideas? iPhone 6, iOS 12

Newbie

Songs play for only 5 seconds on iPhone. I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN. Any ideas?     iPhone ...

Loxer

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Solved!! iphone lockscreen won't dim after I receive a notification

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueWhen I am listening to spotify, and the screen is locked, if I receive a notification, or raise the phone to check the time, the screen lights up, as it should, however...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue When I am listening to spotify, and the screen is locked, if I receive a notification, or ra...

Jholla785

Newbie

3202 Views

3 replies

1 likes

  • 3202 Views
  • 3 replies
  • 1 likes

Se me borran los albums & canciones una vez por semana (las listas descargadas no)

Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas:- Esta actualizada, si.- Ya baje y volvi a instalarla.Y por lo que veo le pasa a mucha gente m...

Casual Listener

Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas: - Esta actualizada, si. - Ya baje y volv...

Jpgchief

Community Legend

797 Views

1 replies

1 likes

  • 797 Views
  • 1 replies
  • 1 likes

No logro sincronizar todas las canciones de mi computadora en una playlist

Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en un iphone, pero no logro sincronizar todas las canci...

Newbie

Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en u...

Jpgchief

Community Legend

2066 Views

1 replies

0 likes

  • 2066 Views
  • 1 replies
  • 0 likes

No puedo agregar canciones a lista de espera/cuenta premium

Hola! Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy me aparece este aviso y ni siquiera tenía sesión iniciada en ...

Newbie

Hola!   Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy m...

Jpgchief

Community Legend

4508 Views

1 replies

0 likes

  • 4508 Views
  • 1 replies
  • 0 likes

IOS12.2 widget home screen bug (play/pause)

PlanPremiumCountryFranceDeviceiPhone XsOperating SystemiOS 12.2 My Question or Issue The following leads to a bug: Open the app, play musicLock the phone Wake it up without unlocking itResume play with the lock screen widget “now playing”Pause the so...

Newbie

Plan Premium Country France Device iPhone Xs Operating System iOS 12.2   My Question or Issue   The following leads to a bug:   Open the app, play music Lock the phone &...

surfthewaves

Newbie

1617 Views

1 replies

1 likes

  • 1617 Views
  • 1 replies
  • 1 likes

No puedo abrir spotify

Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone En ambos casos queda cargando o no responden los botones de abrir sesión

Newbie

Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone  En ambos casos queda cargando o no responden los botones de abrir sesión

Jpgchief

Community Legend

2042 Views

1 replies

0 likes

  • 2042 Views
  • 1 replies
  • 0 likes

NO PUEDO PASAR CANCIONES CON EL NUEVO IOS

Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify.He probado a borrar y volver a descargar la app, a reiniciar el telefono... ...

Newbie

Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify. He probado a borrar y v...

Jpgchief

Community Legend

1175 Views

1 replies

0 likes

  • 1175 Views
  • 1 replies
  • 0 likes

How can I find the play queue?

PlanPremiumCountry DeviceiPhone 6Operating SystemiOS 12.2 My Question or IssueWhere can I find the play queue in the spotify interface? I have heard that it should be possible to find it in the top right corner of the now playing interface. On my dev...

Newbie

Plan Premium Country   Device iPhone 6 Operating System iOS 12.2   My Question or Issue Where can I find the play queue in the spotify interface? I have heard that it should be po...

Jpgchief

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Cannot click on specific songs.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueCan’t click on certain songs.

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2   My Question or Issue Can’t click on certain songs.

Nico

Community Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Unable to play PC local files on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone 6S, Acer Aspire VX 15Operating SystemiOS 12.1.2, Windows 10My Question or IssueI have ~40 songs in mp3 form on my computer which are unavailable on most streaming services, including Spotify. I have them in...

Newbie

Plan Premium Country United States Device iPhone 6S, Acer Aspire VX 15 Operating System iOS 12.1.2, Windows 10 My Question or Issue I have ~40 songs in mp3 form on my computer which are unav...

515 Views

0 replies

1 likes

  • 515 Views
  • 0 replies
  • 1 likes

Certain downloaded songs not playing when offline

PlanPremiumCountryUnited Kingdom, EnglandDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCertain songs are not playing while I am offline. I have several playlists downloaded on my device, though while list...

Newbie

Plan Premium Country United Kingdom, England Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Certain songs are not playing while ...

931 Views

0 replies

0 likes

  • 931 Views
  • 0 replies
  • 0 likes