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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246396 Views

27 replies

5 likes

  • 246396 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131540 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3330 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309899 Views

62 replies

16 likes

  • 309899 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133561 Views

19 replies

38 likes

  • 133561 Views
  • 19 replies
  • 38 likes

Can't play artist's discography in offline mode

PlanPremiumCountryUKDeviceiPhone SE Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which is really annoying. Majority of the time, I listen to music in offline mode an...

Casual Listener

  Plan Premium Country UK Device iPhone SE   Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which ...

645 Views

0 replies

4 likes

  • 645 Views
  • 0 replies
  • 4 likes

Downloads disappear

PlanPremiumCountryAustriaDeviceIPhone XROperating SystemIOS 12.2 My Question or IssueI have 400 songs downloaded for offline listening on my Phone. In the last 4 months however some of the songs startet disappearing. They are not removed from Spotify...

Newbie

Plan Premium Country Austria Device IPhone XR Operating System IOS 12.2   My Question or Issue I have 400 songs downloaded for offline listening on my Phone. In the last 4 months howev...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Crossfade not working on iPhone, only in Macbook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Homepage Tweeking Out

On Student PremiumUS Device: iPhone X ROperating System: 12.2 What Happened:I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (I think?). Please see attachment for more clarification as well as the fix. Resolutio...

Newbie

On Student Premium US   Device: iPhone X R Operating System: 12.2   What Happened: I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Get stuck at loading page

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago.I have iOS 12.2 on my iPad now. The problem is that whenever I try to use Spotify now, I get stuck at the loading ...

Newbie

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago. I have iOS 12.2 on my iPad now.   The problem is that ...

Loxer

Community Legend

876 Views

1 replies

0 likes

“iPad” “problem” “loading page”
  • 876 Views
  • 1 replies
  • 0 likes

Play Glitch on Locked Device

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.2 My Question or Issue Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the lockscreen, and turn off the screen but it’ll just start playing again. It doesn’t alw...

Casual Listener

Plan Premium Country USA Device iPhone XR Operating System iOS 12.2   My Question or Issue   Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the loc...

Loxer

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Bug

PlanPremiumCountryUSDeviceIPhone 7 PlusOperating SystemIOS 12.2 My Question or Issue Every time I go to edit my 9000+ song playlist it crashes once I reach a certain point in my playlist. It would’ve much easier if we were able to search a song in a ...

Casual Listener

  Plan Premium Country US Device IPhone 7 Plus Operating System IOS 12.2   My Question or Issue   Every time I go to edit my 9000+ song playlist it crashes once I reach a c...

Jᴀᴄᴋ

Roadie

3505 Views

3 replies

0 likes

  • 3505 Views
  • 3 replies
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Superuser Contribution Problems with a playlist that plays nonstop

PlanPremiumCountryChileIphone 6OperatingentelMy Question or IssueTengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Newbie

Plan Premium Country Chile Iphone 6 Operating entel My Question or Issue Tengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Peter

Spotify Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't Show Not Downloaded songs in Albums

PlanPremiumCountrySwitzerland DeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or Issue I am seeing all the songs of an album, eventhough I want to see only my downloaded songs. I am pretty sure it was like that before. I only want to see my s...

Newbie

Plan Premium Country Switzerland   Device iPhone XS Max Operating System iOS 12.2   My Question or Issue   I am seeing all the songs of an album, eventhough I want to see o...

Peter

Spotify Legend

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays music as soon as I lock my iPhone.

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The only way to stop this is by fully closing the app.

Newbie

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The on...

Peter

Spotify Legend

1364 Views

3 replies

2 likes

  • 1364 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

Newbie

Premium Country USA   Device - Iphone X   My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...

Peter

Spotify Legend

1149 Views

1 replies

1 likes

  • 1149 Views
  • 1 replies
  • 1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

Newbie

Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2)   My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

Newbie

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...

932 Views

0 replies

2 likes

bug
Podcasts
  • 932 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

Newbie

Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...

webm0nk3y

Newbie

1093 Views

1 replies

0 likes

Podcasts
Unplayed
  • 1093 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

Newbie

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

Casual Listener

  Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...

Jitrixis

Newbie

15437 Views

12 replies

21 likes

  • 15437 Views
  • 12 replies
  • 21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

Newbie

Plan: Free/Premium US   Device (iPhone 6 Plus) Operating System (iOS 10)   So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...

MattSuda

Spotify Star

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

My library new ui

PlanPremiumCountryitaly Device(iPhone X)Operating System(iOS 12) My Question or IssueHello everyone, my girlfriend , who’s part of my family plan, suddenly has changed ui of the library. I found it more comfortable and usefull, I would like to have t...

Casual Listener

Plan Premium Country italy   Device (iPhone X) Operating System (iOS 12)   My Question or Issue Hello everyone, my girlfriend , who’s part of my family plan, suddenly has changed...

MattSuda

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Is there an option on iPhone to get non-personalized playlists?

PlanPremium CountryUS DeviceIphone7 plus My Question:Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m referring to the playlists that gives you morning vibes early in the day or the chill ones in t...

Casual Listener

Plan Premium   Country US   Device Iphone7 plus    My Question: Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m ref...

393 Views

0 replies

1 likes

  • 393 Views
  • 0 replies
  • 1 likes

Saving one song saves the whole album

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that song/songs. This makes is so much more difficult to ...

Newbie

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that s...

jdlc

Newbie

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes