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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29844 Views

40 replies

9 likes

  • 29844 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94417 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293571 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123614 Views

19 replies

38 likes

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[iOS][Playlists] IOS “I am not a robot” process is quite buggy.

Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it at about 1 in 5 attempts. I’d love to be able to add...

Music Fan

Just to inform, I have recently given up posting here from my iPhone (7+ 12.2) as even when the Verification is fine, I often get a warning that was not ok after posting a comment. I’ve averaged it a...

Jamieip

Music Fan

566 Views

1 replies

0 likes

iOS
Playlists
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Volume fluctuates with chrome cast

PlanPremiumCountryCanadaDeviceiPhone XS Operating SystemiOS 12 My Question or IssueThe volume when I cast through my google chrome cast to my tv fluctuates up and down on its own with every song and it’s super annoying. If i can’t find a solution the...

Newbie

  Plan Premium Country Canada Device iPhone XS  Operating System iOS 12   My Question or Issue The volume when I cast through my google chrome cast to my tv fluctuates up an...

608 Views

0 replies

0 likes

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Spotify - CarPlay Issue

Plan PremiumCountry USADevice iPhone XSOperating System iOS 12.2 My Question or Issue Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. The song appears to still be going, but no audio output comes through the sp...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.2   My Question or Issue   Using CarPlay in BMW, Spotify plays the first 2 seconds of a song and then goes silent. T...

xr-t_0z6cj4s

Casual Listener

5218 Views

5 replies

3 likes

  • 5218 Views
  • 5 replies
  • 3 likes

Can't enable Spotify Voice

PlanPremium CountryUS DeviceiPhone XR My Question or IssueI am not seeing any option to enable Spotify Voice. Spotify isn't listed in my phone's microphone permissions, and a long press on the search button in the app doesn't trigger the voice prompt...

Newbie

Plan Premium   Country US   Device iPhone XR   My Question or Issue I am not seeing any option to enable Spotify Voice.  Spotify isn't listed in my phone's microphone pe...

562 Views

0 replies

0 likes

  • 562 Views
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Gapless playback

PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemIOS 12.2 My Question or IssueFor some reason, I figured out the gapless playback option while scrolling through an official playlist from "Power Gaming". During a song I switched to the next to have...

Newbie

Plan Premium Country U.S. Device iPhone 8 Operating System IOS 12.2   My Question or Issue For some reason, I figured out the gapless playback option while scrolling through an officia...

Bittencourt

Spotify Star

1130 Views

1 replies

0 likes

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  • 1 replies
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Connected with Facebook

My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically erased my Spotify account However I am still gettin...

Visitor

My first Spotify account was connected through my Facebook and it was a premium account. When I decided to delete my Facebook it logged me out of my Spotify and I could not log back in, it basically ...

269 Views

0 replies

0 likes

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Search bar entry and results

PlanPremiumCountryUSADeviceiPhone 10s, iPad ProOperating SystemiOS 10 My Question or Issue As a jazz musician, I search for song titles to study different versions of the same songs by all artists.The search bar attempts to auto complete the title wh...

Newbie

  Plan Premium Country USA Device iPhone 10s, iPad Pro Operating System iOS 10   My Question or Issue   As a jazz musician, I search for song titles to study different vers...

336 Views

0 replies

0 likes

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Can’t login iOS

Family PlanUSAiphone 7plusiOS 12.2 My Question or Issue I’m unable to log into the iOS Spotify app. I can log in via Safari and my husband is able to login via his android. I’ve changed password 3 times.Error msg: This email and password combination ...

Casual Listener

Family Plan USA iphone 7plus iOS 12.2   My Question or Issue   I’m unable to log into the iOS Spotify app.  I can log in via Safari and my husband is able to login via his andro...

Nico

Community Legend

1748 Views

5 replies

0 likes

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  • 5 replies
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Skipping like a scratched CD

PlanPremium iphone 7 latest update Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I’m playing my saved offline songs the playback is skipping like a scratched CD. Have tried force resetting the app and also turning ...

Casual Listener

Plan Premium  iphone 7 latest update Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   when I’m playing my saved offline songs the playbac...

Bittencourt

Spotify Star

4914 Views

6 replies

0 likes

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  • 6 replies
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Musixmatch playlist for identified songs not working

PlanFamily PremiumCountryAustralia DeviceiPhone Operating SystemLatest iOS My Question or Issue I was using Musixmatch to identify musics and then sync the result to the playlist "Discovered by Musixmatch" It worked well previously. But recently I do...

Newbie

Plan Family Premium Country Australia   Device iPhone  Operating System Latest iOS   My Question or Issue   I was using Musixmatch to identify musics and then sync the...

602 Views

0 replies

0 likes

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Spotify stop playing a playlist after 3 or 4 tracks

PlanPremiumCountryBelgiumDevice(iPad 4 mini)Operating System(iOS) My Question or IssueHi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after playing 3 or 4 tracks. I also noticed that the app stays showing the first tr...

Casual Listener

Plan Premium Country Belgium Device (iPad 4 mini) Operating System (iOS)   My Question or Issue Hi, I have lately an issue with spotify app on my IPad 4 mini; the playlist stop after p...

Billy-J

Spotify Star

960 Views

3 replies

0 likes

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Instagram stories will not share from Spotify following latest updates. You

Hello all. Definitely an issue again. Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG just takes me to the Instagram feed. Used to be a big in th...

Newbie

Hello all. Definitely an issue again.  Did the whole thing , uninstalled and reinstalled both Instagram as well as Spotify - several times! - does not solve the issue. Tapping the share to IG j...

450 Views

0 replies

0 likes

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Music keeps pausing on Iphone 7

PlanPremiumCountryFrance DeviceiPhone 7Operating SystemiOS 10 My Question or IssueHi, I know this issue has been adressed many many times on the forum, but I’m starting to get very frustrated with Spotify. I listen to music all the time, and the fact...

Newbie

Plan Premium Country France   Device iPhone 7 Operating System iOS 10   My Question or Issue Hi,    I know this issue has been adressed many many times on the forum, ...

569 Views

0 replies

1 likes

  • 569 Views
  • 0 replies
  • 1 likes

iPhone app not fitting plus iPhone screen size

PlanPremiumCountry United StatesDeviceiPhone 8+Operating SystemiOS 12.1.2 My Question or IssueAfter the last update (the one to support the XS Max), when songs are played the player buttons do not go to the top of the screen where they are supposed t...

Casual Listener

Plan Premium Country  United States Device iPhone 8+ Operating System iOS 12.1.2  My Question or Issue After the last update (the one to support the XS Max), when songs are played ...

Peter

Spotify Legend

2493 Views

12 replies

3 likes

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  • 12 replies
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Solved!! After latest update app crashes constantly

Ios 10.3 I can get about 30-40 seconds playing and then it pauses. When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot. I skipped to next song and it does the same thing.

Regular

Ios 10.3   I can get about 30-40 seconds playing and then it pauses.  When I app switch back to Spotify it reloads and starts the song from the beginning and then crashes in the same spot...

Nico

Community Legend

759 Views

1 replies

0 likes

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  • 1 replies
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Playback stops when lock the screen

PlanPremium DeviceiPhone XSOperating SystemiOS 12.3 My Question or IssueWhen the screen was locked (auto or manually), the playback stops. Also, when you move on Settings menu of iOS or when you open another non audio playng app.

Casual Listener

Plan Premium   Device iPhone XS Operating System iOS 12.3   My Question or Issue When the screen was locked (auto or manually), the playback stops. Also, when you move on Settings ...

Bittencourt

Spotify Star

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Heart button makes it easy to accidentally removed songs

I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without even noticing, this is even more vident on iOS where the son...

Newbie

  I have a concern about teh heart button. It's always present even when viewing your favorite songs, which makes it very easy to accidentally click on it and removed songs by mistake without e...

1401 Views

0 replies

3 likes

  • 1401 Views
  • 0 replies
  • 3 likes

Phone does not respond to home button

I use Spotify on my iPhone 5. I get this bug often, though not always. When playing music with the screen locked, sometimes, when I press the home button, nothing happens. The phone does not respond at all. If I press the home button a second time, i...

Music Fan

I use Spotify on my iPhone 5.  I get this bug often, though not always.  When playing music with the screen locked, sometimes, when I press the home button, nothing happens.  The phone...

ElainaD

Composer

905 Views

1 replies

0 likes

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  • 1 replies
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Looks like some front end issue in the devices menu

Plan : PremiumCountry: IsraelOperating SystemiOS 12.2 in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen below in the attachment

Newbie

Plan : Premium Country: Israel Operating System iOS 12.2   in the devices menu when connected to the BT device the green text overlays the grey one in the background, as can be seen be...

Bittencourt

Spotify Star

454 Views

1 replies

0 likes

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  • 1 replies
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Possible Bug?

PlanPremium CountryUnited States DeviceiPhone X Operating SystemiOS 12.2 My Question or IssueWhenever I’m synced with a Bluetooth device or plugged into an AUX cord and I disconnect and lock my phone the music will begin to play again until a close t...

Newbie

Plan Premium   Country United States   Device iPhone X   Operating System iOS 12.2   My Question or Issue Whenever I’m synced with a Bluetooth device  or plugged...

Nico

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes