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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

275759 Views

58 replies

14 likes

  • 275759 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

176197 Views

507 replies

108 likes

  • 176197 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

117483 Views

19 replies

38 likes

  • 117483 Views
  • 19 replies
  • 38 likes

Songs keep skipping - urgent

Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipping songs (playing about 10 seconds and then playing 10 seconds of an...

Casual Listener

Hi   I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor).   The playlists seem to be working ok now but they have randomally starting skipp...

Loxer

Community Legend

850 Views

3 replies

0 likes

  • 850 Views
  • 3 replies
  • 0 likes

Liked one song, but whole album added to library

PlanPremiumCountryGermany DeviceiPhone X / iPad ProOperating SystemiOS 12.2 My Question or IssueWhen I favorite/like/add one song to my library and then go to Library > Albums, the whole album is displayed there, even though I just liked one song of ...

Visitor

Plan Premium Country Germany   Device iPhone X / iPad Pro Operating System iOS 12.2   My Question or Issue When I favorite/like/add one song to my library and then go to Library ...

363 Views

0 replies

0 likes

bug
  • 363 Views
  • 0 replies
  • 0 likes

Update 8.5.0.833 won’t play via Airplay on iOS

Plan: PremiumCountry: USA Devices: iPhone and iPad ProOperating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devices after a brief second of sound, but the “play” / progress indicator / song count continues t...

Casual Listener

Plan: Premium Country: USA   Devices: iPhone and  iPad Pro Operating System: iOS 12.1.x   Since updating to Spotify 8.5, the music stops playing over Airplay devic...

886 Views

0 replies

0 likes

  • 886 Views
  • 0 replies
  • 0 likes

Equalizer stop working

PlanPremiumMéxico DeviceiPhone XOperating SystemiOS 12.2 In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the way you left it, but it sounds like the Flat mode, to fix it you need to select ...

Newbie

Plan Premium México   Device iPhone X Operating System iOS 12.2   In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the w...

Loxer

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Random in 'Liked Songs' same every time.

PlanPremium CountryUSA DeviceiPad Pro (MU1U2LL/A)Operating SystemiOS 12.1.4 My Question or IssueEvery time I play my new 'Liked Songs' playlist on random I get the same songs in the same order. It's maddening. Please help. I have thousands of songs i...

Casual Listener

Plan Premium   Country USA   Device iPad Pro (MU1U2LL/A) Operating System iOS 12.1.4   My Question or Issue Every time I play my new 'Liked Songs' playlist on random I get ...

Loxer

Community Legend

1459 Views

1 replies

1 likes

  • 1459 Views
  • 1 replies
  • 1 likes

Solved!! Not receiving any notifications

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI activated all possible notifications in the respective tab, in particular the "New Music" and "Concert" ones as these are the ones I'm particularly interested in. However...

Newbie

Plan Premium Country   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I activated all possible notifications in the respective tab, in particular the "New Music"...

Loxer

Community Legend

2559 Views

1 replies

1 likes

Notifications
pop up
push
  • 2559 Views
  • 1 replies
  • 1 likes

Solved!! Cannot change profile/display name?

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

Regular

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

AppleG

Composer

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Battery drain-iphone 7

Hello battery is going down very fast when I’m using Spotify. What can I do?

Visitor

Hello  battery is going down very fast when I’m using Spotify.  What can I do?

Billy-J

Spotify Star

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Personal music on iPhone not showing on Spotify

PremiumUSA DeviceiPhone XOperating SystemiOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). Basically it was a link to all of my iTunes playlists and content and I could play it on Spoti...

Newbie

  Premium USA   Device iPhone X Operating System iOS 12.2   My Question or Issue   I used to have a section in my playlists called "Music on this Device" (or similar). ...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Unable to view Length / Run-Time of Albums

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else? Would be nice to see how long an album is so I can know whether or not I have time to listen to it uninterrupted...

Regular

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else?   Would be nice to see how long an album is so I can know whether or no...

Reubensangwich

Regular

2452 Views

1 replies

8 likes

  • 2452 Views
  • 1 replies
  • 8 likes

Queue is completely broken on multiple devices

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library, but the next song will always be the next in the order ...

Newbie

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library,...

yogaletty

Newbie

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Solved!! HELP: Freezing songs on Playstation

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please he...

Casual Listener

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged ...

rhiggins1704

Casual Listener

3790 Views

2 replies

1 likes

  • 3790 Views
  • 2 replies
  • 1 likes

Music Won't Stay Paused With Headphone's In

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please help! I have uninstalled, re-downloaded a bunch, r...

Casual Listener

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

Personal Playlist will not play

I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then the next song will be a song I don't know and is n...

Newbie

I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then...

Bittencourt

Spotify Star

4081 Views

1 replies

1 likes

  • 4081 Views
  • 1 replies
  • 1 likes

Solved!! How can I make newly added songs be at the top of a custom mode playlists

Spoiler (Highlight to read)I want my newest songs be on the top of the playlist but I also want to customize the order of the songsany help?(Premium)I want my newest songs be on the top of the playlist but I also want to customize the order of the so...

Casual Listener

I want my newest songs be on the top of the playlist but I also want to customize the order of the songs any help? (Premium) Plan Free/Premium Country IL   Operating System (iOS 10, And...

Loxer

Community Legend

13468 Views

3 replies

0 likes

Places of Songs in List
  • 13468 Views
  • 3 replies
  • 0 likes

New terrible update 2019 removes personal playlist features from main interface

Dear Spotify,If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also moving the options buttons to the top of the screen is annoying. Plea...

Newbie

Dear Spotify, If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!!  I do want the shuffle and queue in the main interface.  Also movi...

ChrisA1999

Music Fan

29951 Views

36 replies

105 likes

  • 29951 Views
  • 36 replies
  • 105 likes

Having trouble listening to music while connected to internet

PlanPremiumCountryBrazilDeviceIphone XOperating SystemIOS 12.2Spotify Version8.5.0I cannot play songs whenever I am connected to the internet, I have huge delays when I click on a song (2s to just not playing at all), even if I the songs/albuns downl...

Newbie

  Plan Premium Country Brazil Device Iphone X Operating System IOS 12.2 Spotify Version 8.5.0 I cannot play songs whenever I am connected to the internet, I have huge delays when I cl...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Moving song up the queue makes it scramble

PlanPremiumCountryCanadaDeviceiPhone 6s Operating SystemiOS 12, and has been happening since before thatMy Question or IssueWhen I move a song up my queue the screen shakes and the song actually moves down in the queue. It only happens when I hit the...

Newbie

Plan Premium Country Canada Device iPhone 6s  Operating System iOS 12, and has been happening since before that My Question or Issue When I move a song up my queue the screen shakes and...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Add to library without "heart"

Plan - PremiumCountry - USADevice - VariousOperating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save it to their library. On iOS, this + button changed to a heart icon. S...

Roadie

Plan - Premium Country - USA Device - Various Operating System - Various   On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save i...

610 Views

0 replies

2 likes

  • 610 Views
  • 0 replies
  • 2 likes

Music turns on by itself when I lock my iPhone

PlanPremiumCountryPolandDeviceiPhone XsOperating SystemiOS 12.2My Question or IssueWhen I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens ...

Casual Listener

Plan Premium Country Poland Device iPhone Xs Operating System iOS 12.2 My Question or Issue When I'm listening to music on my iPhone but without headphones and I stop the music and lock my i...

Loxer

Community Legend

3593 Views

3 replies

1 likes

  • 3593 Views
  • 3 replies
  • 1 likes