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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242086 Views

27 replies

5 likes

  • 242086 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124906 Views

119 replies

13 likes

Other
  • 124906 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2978 Views

0 replies

0 likes

iOS
  • 2978 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307708 Views

62 replies

16 likes

  • 307708 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

  • 132012 Views
  • 19 replies
  • 38 likes

Superuser Contribution Problems with a playlist that plays nonstop

PlanPremiumCountryChileIphone 6OperatingentelMy Question or IssueTengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Newbie

Plan Premium Country Chile Iphone 6 Operating entel My Question or Issue Tengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

Peter

Spotify Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't Show Not Downloaded songs in Albums

PlanPremiumCountrySwitzerland DeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or Issue I am seeing all the songs of an album, eventhough I want to see only my downloaded songs. I am pretty sure it was like that before. I only want to see my s...

Newbie

Plan Premium Country Switzerland   Device iPhone XS Max Operating System iOS 12.2   My Question or Issue   I am seeing all the songs of an album, eventhough I want to see o...

Peter

Spotify Legend

678 Views

1 replies

1 likes

  • 678 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays music as soon as I lock my iPhone.

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The only way to stop this is by fully closing the app.

Newbie

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The on...

Peter

Spotify Legend

1351 Views

3 replies

2 likes

  • 1351 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

Newbie

Premium Country USA   Device - Iphone X   My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...

Peter

Spotify Legend

1142 Views

1 replies

1 likes

  • 1142 Views
  • 1 replies
  • 1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

Newbie

Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2)   My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

Newbie

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...

927 Views

0 replies

2 likes

bug
Podcasts
  • 927 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

Newbie

Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...

webm0nk3y

Newbie

1078 Views

1 replies

0 likes

Podcasts
Unplayed
  • 1078 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

Newbie

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

Casual Listener

  Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...

Jitrixis

Newbie

15421 Views

12 replies

21 likes

  • 15421 Views
  • 12 replies
  • 21 likes

My Album Doesn't Play on Spotify for iOS

Plan: Free/PremiumUS Device(iPhone 6 Plus)Operating System(iOS 10) So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it works fine on Spotify for iPad and Spotify for Mac. But when I go to play it back on...

Newbie

Plan: Free/Premium US   Device (iPhone 6 Plus) Operating System (iOS 10)   So I recently uploaded an album called "Late Blooms EP" to Spotify, and the weird thing is that it wo...

MattSuda

Spotify Star

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

My library new ui

PlanPremiumCountryitaly Device(iPhone X)Operating System(iOS 12) My Question or IssueHello everyone, my girlfriend , who’s part of my family plan, suddenly has changed ui of the library. I found it more comfortable and usefull, I would like to have t...

Casual Listener

Plan Premium Country italy   Device (iPhone X) Operating System (iOS 12)   My Question or Issue Hello everyone, my girlfriend , who’s part of my family plan, suddenly has changed...

MattSuda

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Is there an option on iPhone to get non-personalized playlists?

PlanPremium CountryUS DeviceIphone7 plus My Question:Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m referring to the playlists that gives you morning vibes early in the day or the chill ones in t...

Casual Listener

Plan Premium   Country US   Device Iphone7 plus    My Question: Is it just me but recently I don’t see those “non personalized” playlists on my Home tab anymore. I’m ref...

389 Views

0 replies

1 likes

  • 389 Views
  • 0 replies
  • 1 likes

Saving one song saves the whole album

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that song/songs. This makes is so much more difficult to ...

Newbie

Why in the lastest update the like feature saves the whole album in the albums section even if I have only liked one song from the album. I don’t want the whole album on my Spotify I only want that s...

jdlc

Newbie

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

local files sync up with IOS APP

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i though it´s gonna work but it doesn´t

Casual Listener

hi, maybe some of you could help me because i can´t find in my iphone app the local files that i added in my laptop app, also i try to sync up my ios app whit my laptop app because maybe doing that i...

Bittencourt

Spotify Star

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

Podcast - 'This video isn't available in this country or on your device'

PlanPremiumCountryAustralia, changed to France when I was on exchange but then changed back to AustraliaDeviceiPhone XROperating SystemiOS 12.1.1 Basically whenever I try to access the Podcast 'Coffee Break French' by the Radio Lingua Network this me...

Casual Listener

Plan Premium Country Australia, changed to France when I was on exchange but then changed back to Australia Device iPhone XR Operating System iOS 12.1.1   Basically whenever I try to ac...

kennethtong7825

Casual Listener

4539 Views

13 replies

0 likes

  • 4539 Views
  • 13 replies
  • 0 likes

Wrong order bug playlist sorted after artist

I have a weird bug while listening to a playlist I have created. Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is almost like i accidentally turned on shuffle play even though ...

Newbie

I have a weird bug while listening to a playlist I have created.   Sometimes I want to sort my playlist by artist and listen to them in the order they are displayed, but when I listen it is al...

Bittencourt

Spotify Star

887 Views

1 replies

1 likes

  • 887 Views
  • 1 replies
  • 1 likes

Debit card will expire next month, subscription may fail to be renewed

PlanPremium for familyCountryBulgariaDeviceiPhone 8Operating System(iOS 12 My Question or Issue:Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family which taxes me on the 13th every month. I'm afraid that by the 13th my visa wo...

Newbie

Plan Premium for family Country Bulgaria Device iPhone 8 Operating System (iOS 12   My Question or Issue: Hello, my visa is expiring on 05/2019. I'm subscribed to Premium for family wh...

Ethan_Moore004

Composer

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Wrong language on spotify mobile

PlanFreeCountryNorwayDeviceIpad mini 4Operating SystemiOS 12,2 My Question or IssueMy ios device is in norwegian but the spotify is in catalan/spain. I have never been in spain with this device and everything is in spanish. The ads are still norwegia...

Visitor

Plan Free Country Norway Device Ipad mini 4 Operating System iOS 12,2   My Question or Issue My ios device is in norwegian but the spotify is in catalan/spain. I have never been in spa...

Robert_W

Community Legend

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

Can't find my public playlist

PlanFamily PremiumCountrySpainDevicePC & phoneOperating SystemWindows 10, OS X & Android My Question or IssueI have made a playlist about a concert, it is public by default, but there is no way to find it using the search menu. This issue is not caus...

Casual Listener

Plan Family Premium Country Spain Device PC & phone Operating System Windows 10, OS X & Android   My Question or Issue I have made a playlist about a concert, it is public by d...

Ethan_Moore004

Composer

849 Views

2 replies

0 likes

Public
Search
  • 849 Views
  • 2 replies
  • 0 likes

Superuser Contribution No button to save to library

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-dot menu. Though I have it on my iPhone in addition...

Composer

I was playing my daily mix on my iPad and saw this really cool album that I really liked and added the whole library to my song order and the button to save to my library disappeared excluding the 3-...

Jemi

Spotify Legend

1057 Views

3 replies

0 likes

iOS
Mobile
  • 1057 Views
  • 3 replies
  • 0 likes