Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
60077 Views
16 replies
36 likes

60077 Views
16 replies
36 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

Rubenj93
Newbie
Plan Premium Country The netherlands Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...
2019-03-04 3:14:05 PM
2019-03-04 6:52:19 PM
Loxer
Community Legend
22315 Views
1 replies
8 likes

22315 Views
1 replies
8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

leefoo
Gig Goer
Plan Premium Country USA Device PC and IPAD Operating System (iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3r...
2019-03-03 6:30:58 PM
2019-03-04 2:32:29 PM
Loxer
Community Legend
639 Views
5 replies
0 likes

639 Views
5 replies
0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

Hunterkoile
Casual Listener
Plan Premium Country Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS My Question or Issue If I have a very long playlist, in my case "The Three...
2019-02-24 9:52:12 AM
2019-03-04 10:47:21 AM
Hunterkoile
Casual Listener
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

exdry
Casual Listener
Plan Free used to Be premium Country U.S.A Device iPhone 6plus Operating System ios 12.1.4 My Question or Issue So Recently , somewhere around this new ...
2019-03-04 9:13:03 AM
902 Views
0 replies
0 likes
deleted
Favorites
Not showing up
not working

902 Views
0 replies
0 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

RichardOsborn
Casual Listener
Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
2019-03-02 9:29:45 AM
2019-03-03 11:13:05 PM
Loxer
Community Legend
995 Views
1 replies
0 likes

995 Views
1 replies
0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

Atzenator
Newbie
Plan Premium Country austria Device (iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
2019-03-02 10:03:27 PM
2019-03-03 11:09:09 PM
Loxer
Community Legend
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

Aixsmsg
Newbie
Plan Premium Country Finland Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, ...
2019-03-03 2:13:16 PM
2019-03-03 11:08:54 PM
Loxer
Community Legend
1515 Views
1 replies
0 likes

1515 Views
1 replies
0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

Corina3
Newbie
I have the Premium Plan Free/Premium Country USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...
2019-03-03 1:24:50 PM
2019-03-03 11:06:44 PM
Loxer
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

Martijnv202
Newbie
Plan Free Country The Netherlands Device iPhone 7 Operating System iOS 10 My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...
2019-03-03 9:57:21 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

Kyntama
Newbie
hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...
2019-03-03 8:16:23 AM
2019-03-03 8:33:58 PM
nairdab
Regular
1396 Views
3 replies
0 likes

1396 Views
3 replies
0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

BryanRodriguezC
Newbie
I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...
2019-03-03 7:00:03 PM
898 Views
0 replies
3 likes

898 Views
0 replies
3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

leefoo
Gig Goer
Plan Premium Country USA Device IPAD Pro Operating System iOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
2019-03-03 6:27:29 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

justas20
Newbie
...ut I am travelling a better part of the year, thus listed to Spotify abroad for quite some time. Some public playlists (such as "Today's Top Hits") will occasionally have video content w...
2019-03-03 2:18:23 PM
1001 Views
0 replies
0 likes
Playback Failed

1001 Views
0 replies
0 likes

Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

Guerola85
Casual Listener
In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded
2019-03-03 9:54:55 AM
2019-03-03 12:45:18 PM
Guerola85
Casual Listener
643 Views
2 replies
0 likes

643 Views
2 replies
0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

flashcore
Newbie
Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
2019-03-02 11:16:53 PM
436 Views
0 replies
0 likes

436 Views
0 replies
0 likes

Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

LusiphurSpot
Casual Listener
So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
2019-03-02 10:31:56 PM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

I log in but can’t do anything

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...

Forcentum
Newbie
I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
2019-03-01 11:30:20 PM
2019-03-02 8:15:59 PM
Loxer
Community Legend
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

PREMIUM USER - Lost my local files on my IPAD...can't download them now

PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...

leefoo
Gig Goer
Plan Premium Country USA Device IPad Pro Operating System (iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
2019-03-02 2:19:53 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Solved!! Can not save songs to library

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...

Cakez1
Newbie
hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks! Pla...
2019-03-02 3:24:36 AM
2019-03-02 11:23:52 AM
Loxer
Community Legend
1357 Views
1 replies
0 likes

1357 Views
1 replies
0 likes

can you change the shuffle button in now playing to repeat????

yeh just that

b7su_koqq-o68
Casual Listener
yeh just that
2019-03-01 1:18:37 PM
2019-03-02 11:21:26 AM
Loxer
Community Legend
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

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