Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264589 Views

57 replies

14 likes

  • 264589 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167718 Views

507 replies

108 likes

  • 167718 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112444 Views

19 replies

38 likes

  • 112444 Views
  • 19 replies
  • 38 likes

Nike+ app not playing Spotify playlists

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone switches from WiFi to LTE. Once this happens, someti...

Newbie

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone s...

657 Views

0 replies

1 likes

  • 657 Views
  • 0 replies
  • 1 likes

Solved!! How to “like” a track without saving it to library?

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spotify to know I enjoyed the song and want similar re...

Visitor

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spo...

AppleG

Composer

1742 Views

1 replies

1 likes

  • 1742 Views
  • 1 replies
  • 1 likes

Unable to sort playlists on iPad as described on Help pages

PlanPremiumCountryUKDeviceiPadOperating SystemIOS12 My Question or IssueI want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the three parallel lines doesn’t give me any options to sort.

Casual Listener

Plan Premium Country UK Device iPad Operating System IOS12   My Question or Issue I want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

New UI on only my phone?

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up, it’s only showing artists that I follow, not the ...

Newbie

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up...

Maxim

Spotify Star

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Strange layout? Read this!

So, everyone! Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last update. Even worse, spotify has no customer service to reach out t...

Music Fan

So, everyone!    Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last ...

Mjlark

Casual Listener

1636 Views

2 replies

4 likes

  • 1636 Views
  • 2 replies
  • 4 likes

An Error Occurred

Hi,I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it gives me the message "An Error Occurred", no matter what....

Newbie

Hi, I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it give...

494 Views

0 replies

0 likes

An Error Occurred
error message
Search
  • 494 Views
  • 0 replies
  • 0 likes

Does anyone else’s Spotify app look like this when opened?

I recently connected my Spotify to a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this?PlanPremium

Newbie

I recently connected my Spotify to  a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this? Plan Premium    

Nico

Community Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Can't swipe to add song to queue when searching in my playlist

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueAs the title says, whenever I search for a song in one of my playlists, I can't swipe right on any of the search results to add a song to the queue easily. I have to instead tap th...

Regular

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3   My Issue As the title says, whenever I search for a song in one of my playlists, I can't swipe right on any of th...

voidarg

Regular

2465 Views

3 replies

0 likes

bug
Glitch
Swipe
swipe to queue
  • 2465 Views
  • 3 replies
  • 0 likes

Have to keep restarting app

My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...

Regular

My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...

756 Views

0 replies

0 likes

bug
Crash
freeze
Glitch
iOS
music playback
reopen
restart
  • 756 Views
  • 0 replies
  • 0 likes

Have to login everytime

PlanPremiumCountryBrazilDeviceiPhone 6Operating System(iOS 12.2 Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app! thanks!

Casual Listener

  Plan Premium Country Brazil Device iPhone 6 Operating System (iOS 12.2   Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app!   t...

Bittencourt

Spotify Star

3133 Views

6 replies

0 likes

  • 3133 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution White large buttons have fuzzy corners after 8.4.98.741

After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round. Screenshots:

Composer

After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round.  ...

Loxer

Community Legend

2863 Views

10 replies

0 likes

iOS
Mobile
  • 2863 Views
  • 10 replies
  • 0 likes

keep the screen of my telephone on during playing

PlanPremiumCountryThe NetherlandsDeviceiPhone 8 My Question or Issueis it possible to keep my screen on while i'm playing my spotifylist?

Newbie

Plan Premium Country The Netherlands Device iPhone 8   My Question or Issue is it possible to keep my screen on while i'm playing my spotifylist?

Nico

Community Legend

703 Views

1 replies

0 likes

playing
Playing music
screen
  • 703 Views
  • 1 replies
  • 0 likes

Favorite artist

PlanPremiumCountryNorwayDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or Issue I want to see others favorite artist instead of recently plater artist.

Casual Listener

  Plan Premium Country Norway Device iPhone 6 Operating System iOS 12.1.4   My Question or Issue   I want to see others favorite artist instead of recently plater artist. ...

kevsem

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Spotify won’t load only certain albums

I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at all. I’ve tried logging out, clearing my history a...

Newbie

I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at...

Nico

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

How do you add an album to your playlist with the free version?

How do you add an album to your playlist with the free version? er it will be for us to try and help.PlanFree/PremiumCountry DeviceiPhone 6Operating SystemiOS 10 My Question or Issue

Roadie

How do you add an album to your playlist with the free version? er it will be for us to try and help. Plan Free/Premium Country   Device iPhone 6 Operating System iOS 10   My Ques...

480 Views

0 replies

0 likes

Albums
Playlists
  • 480 Views
  • 0 replies
  • 0 likes

Song library not updating

PlanPremiumCountryGermanyDevice(iPhone 7Operating SystemCurrent ios My Question or IssueHi guysEver since one of the last updates albums that I save don't show in my song library anymore. They do show in albums tho. Also, my library isnt full.what ca...

Casual Listener

  Plan Premium Country Germany Device (iPhone 7 Operating System Current ios   My Question or Issue Hi guys Ever since one of the last updates albums that I save don't show in m...

Naitsabk

Casual Listener

1142 Views

4 replies

0 likes

  • 1142 Views
  • 4 replies
  • 0 likes

Can’t search artists or play unsaved music

PlanPremiumCountryDenmark DeviceiPhone 6sOperating SystemiOS 12.1 My Question or IssueI purchased Premium Family around the 25th and have since then experienced some extremely annoying problems. None of the other family members have them. I can only ...

Newbie

    Plan Premium Country Denmark   Device iPhone 6s Operating System iOS 12.1   My Question or Issue I purchased Premium Family around the 25th and have since then ex...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Solved!! Apple Watch App Not Connecting to iOS Phone App

PlanPremium CountryCanada DeviceiPhone 8Apple Watch 4 GPS/LTE Operating SystemIOS 12.2watchOS 5.1.3 My Apple Watch Spotify app will not connect to my phone. It just has my watch’s name listed but no controls with Spotify. I’ve reinstalled and uninsta...

Regular

Plan Premium   Country Canada   Device iPhone 8 Apple Watch 4 GPS/LTE   Operating System IOS 12.2 watchOS 5.1.3   My Apple Watch Spotify app will not connect to my p...

MattSuda

Spotify Star

23137 Views

5 replies

0 likes

  • 23137 Views
  • 5 replies
  • 0 likes

Solved!! Can’t access album

PlanPremiumCountryEngland DeviceiPhone 6sOperating SystemiOS 12.1.4 My Question or IssueWhen I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter Hurford (spotify:album:7qePjeQ4Je8G1RqeaiIQVs), I am presented with a screen that ...

Casual Listener

Plan Premium Country England  Device iPhone 6s Operating System iOS 12.1.4   My Question or Issue When I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter H...

Stretto

Casual Listener

2221 Views

2 replies

0 likes

Something went wrong
unavailable
Unavailable album
  • 2221 Views
  • 2 replies
  • 0 likes

Listening time not updating

I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had to download them, and that was March 25, 2019. I badly needed ...

Newbie

I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had  to do...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes