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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 30848 Views
  • 13 replies
  • 35 likes
  • 30848 Views
  • 13 replies
  • 35 likes

can't connect with Genius

PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now

  • Newbie
  • Plan Free/Premium Country   Device   iphone XR   Genius can't work when I listen, I can't read lyrics what playing now  
  • 501 Views
  • 0 replies
  • 1 likes
  • 501 Views
  • 0 replies
  • 1 likes

Local won’t appear on app in iPhone

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...

  • Regular
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 12.1.3   I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...
  • 311 Views
  • 0 replies
  • 0 likes
  • local files not syncing
  • 311 Views
  • 0 replies
  • 0 likes

Can't follow radio stations. Thinks it's a playlist

PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...

  • Newbie
  • Plan Premium for Family Country  USA Device iPhone 6s Operating System iOs 12.1.2   My Question or Issue  When I attempt to follow a radio station on my iphone it thinks it's...
  • user-removed
  • Not applicable
  • 3183 Views
  • 3 replies
  • 14 likes
  • 3183 Views
  • 3 replies
  • 14 likes

Radio station do not show up in ipad using newest version of iOS

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...

  • Casual Listener
  • Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Swipe to Queue gesture no longer available on artist top tracks

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer working on any Artist's "Popular" songs. The gestures still work in other locations such as...

  • Regular
  • Plan Premium Country United States  Device iPhone X Operating System iOS 12.1   My Question or Issue  The swipe to queue and add track to library gestures are no longer worki...
  • Hnovikov
  • Newbie
  • 2032 Views
  • 7 replies
  • 7 likes
  • 2032 Views
  • 7 replies
  • 7 likes

Spotify is crashing when I leave the app.

PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.

  • Newbie
  •   Plan Premium Country  USA Device IPhone 6s Operating System iOS 10   My Question or Issue  Every time I leave the app, and not actually close out of it, it crashes. I...
  • Loxer
  • Community Legend
  • 1057 Views
  • 1 replies
  • 0 likes
  • 1057 Views
  • 1 replies
  • 0 likes

Playback failed

So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...

  • Newbie
  • So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...
  • 547 Views
  • 0 replies
  • 0 likes
  • 547 Views
  • 0 replies
  • 0 likes

Solved!! No More Offline Music allowed

Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...

  • Casual Listener
  •   Plan: Free/Premium Country : France  Device iPhone SE 2017 Operating System iOS 12.1.2   My Issue:  My app tells me I can’t download music anymore but I have less that...
  • lerougegorge
  • Casual Listener
  • 2004 Views
  • 4 replies
  • 0 likes
  • Offline download
  • 2004 Views
  • 4 replies
  • 0 likes

Can't install Spotify on my iPad 2 because I'm not at iOS 10

PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...

  • Newbie
  • Plan Premium   Country US   Device iPad 2 Operating System iOS 9.3.5   My Question or Issue  I happily used an old iPad for music.  Last week, my iPad was trying ...
  • Maxim
  • Spotify Star
  • 5466 Views
  • 1 replies
  • 0 likes
  • 5466 Views
  • 1 replies
  • 0 likes

Deep links on Instagram not working?

When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??

  • Newbie
  • When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??  
  • chrstinednielle
  • Newbie
  • 879 Views
  • 1 replies
  • 6 likes
  • 879 Views
  • 1 replies
  • 6 likes

Only shuffle play on my iPhone!

I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a problem when I use it on my Macbook...Any ideas please? Thanks!

  • Newbie
  •   I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a probl...
  • Loxer
  • Community Legend
  • 1056 Views
  • 1 replies
  • 0 likes
  • 1056 Views
  • 1 replies
  • 0 likes

Spotify Remote - volume control stopped working

Plan: PremiumCountry: USA DeviceiPhone 5CMacBookSpotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all I want to do is remote control an old iOS device plugged into that stereo so I can play Spotif...

  • Newbie
  • Plan: Premium Country: USA   Device iPhone 5C MacBook Spotify Web    I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all  ...
  • Loxer
  • Community Legend
  • 4516 Views
  • 1 replies
  • 15 likes
  • iOS
    Spotify Remote
    Volume Control
  • 4516 Views
  • 1 replies
  • 15 likes

Account hacked

Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I lis...

  • Casual Listener
  •       Devices: Macbook Pro, Iphone 7 and 8  My Question or Issue  Hello, it seems that my account has been hacked. I realised on a number of occasions that my account wa...
  • Loxer
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Iphone playing moving album cover

There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...

  • Newbie
  • There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...
  • Loxer
  • Community Legend
  • 12646 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Mobile
    moving image
    music
    Music And Album Experience
    songs
  • 12646 Views
  • 1 replies
  • 0 likes

Offline mode Catch 22

My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my ...

  • Casual Listener
  •     My Question or Issue  OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go off...
  • Loxer
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Why does spotify think heavy rotation is a good idea?

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?

  • Newbie
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 10   My Question or Issue  Why doesn't Spotify do away with heavy rotation?
  • Loxer
  • Community Legend
  • 911 Views
  • 1 replies
  • 0 likes
  • 911 Views
  • 1 replies
  • 0 likes

Song Not Downloaded message on iOS but can play on PC

PlanFamily PremiumCountryAustraliaDeviceiPhone 6s, Dell LaptopOperating SystemiOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist) are greyed out on my phone. I know that sometimes an artist or label removes son...

IMG_1777.jpg IMG_1778.jpg IMG_1779.jpg
  • Casual Listener
  • Plan Family Premium Country Australia Device iPhone 6s, Dell Laptop Operating System iOS 12.1.2; Windows 10 pro  My Question or Issue   A lot of songs (90% of a 200 song playlist)...
  • thinkOfaNumber
  • Casual Listener
  • 794 Views
  • 1 replies
  • 0 likes
  • 794 Views
  • 1 replies
  • 0 likes

Premium don’t play song issue

When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switched to premium I decided I did like these songs and ...

  • Newbie
  • When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switch...
  • Jarivveldhuizen
  • Newbie
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Can't listen to certain artists

PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.1.3 My Question or IssueI'm suddenly having an issue, which has persisted for roughly 24 hours now, where I am unable to listen to a certain artist, blackbear, from my iPhone. ...

  • Casual Listener
  • Plan Premium Country United States  Device iPhone 7 Plus Operating System iOS 12.1.3   My Question or Issue I'm suddenly having an issue, which has persisted for roughly 24 hours ...
  • reptons
  • Casual Listener
  • 1944 Views
  • 1 replies
  • 1 likes
  • 1944 Views
  • 1 replies
  • 1 likes

Only plays part of a song before skipping to the next one

PlanPremiumCountry USADeviceiphoneXOperating System(iOS 10 My Question or IssueWhen I am listening to any playlist in Spotify, it won't play any song in its entirety before skipping to the next. This is extremely frustrating. I have rebooted the phon...

  • Newbie
  • Plan Premium Country  USA Device iphoneX Operating System (iOS 10   My Question or Issue When I am listening to any playlist in Spotify, it won't play any song in its entirety bef...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes