Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242090 Views

27 replies

5 likes

  • 242090 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
  • 124911 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
  • 2979 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

  • 307709 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

  • 132012 Views
  • 19 replies
  • 38 likes

Song play for only 5 seconds

Songs play for only 5 seconds on iPhone.I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN.Any ideas? iPhone 6, iOS 12

Newbie

Songs play for only 5 seconds on iPhone. I've tried reinstalling, logging in/out, closing other running apps, changing settings, clearing cache, stopping my VPN. Any ideas?     iPhone ...

Loxer

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Solved!! iphone lockscreen won't dim after I receive a notification

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueWhen I am listening to spotify, and the screen is locked, if I receive a notification, or raise the phone to check the time, the screen lights up, as it should, however...

Casual Listener

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue When I am listening to spotify, and the screen is locked, if I receive a notification, or ra...

Jholla785

Newbie

3227 Views

3 replies

1 likes

  • 3227 Views
  • 3 replies
  • 1 likes

Se me borran los albums & canciones una vez por semana (las listas descargadas no)

Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas:- Esta actualizada, si.- Ya baje y volvi a instalarla.Y por lo que veo le pasa a mucha gente m...

Casual Listener

Estimados, soy premium hace casi 1 anio, al principio pasaba cada dos meses, luego una vez por mes y ahora es 1 vez por semana, les evito sugerencias bobas: - Esta actualizada, si. - Ya baje y volv...

Jpgchief

Community Legend

807 Views

1 replies

1 likes

  • 807 Views
  • 1 replies
  • 1 likes

No logro sincronizar todas las canciones de mi computadora en una playlist

Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en un iphone, pero no logro sincronizar todas las canci...

Newbie

Estoy muy interesado en sincronizar parte de la musica que tengo guardada en mi computodora creando una playlist para luego poderla visualizar y escuchar desde mi dispositivo movil, en este caso en u...

Jpgchief

Community Legend

2081 Views

1 replies

0 likes

  • 2081 Views
  • 1 replies
  • 0 likes

No puedo agregar canciones a lista de espera/cuenta premium

Hola! Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy me aparece este aviso y ni siquiera tenía sesión iniciada en ...

Newbie

Hola!   Estoy en un Plan Familiar Premium y nunca había tenido problema para poner canciones en la "cola de reproducción", incluso teniendo sesión simultánea en mi celular y computadora. Hoy m...

Jpgchief

Community Legend

4514 Views

1 replies

0 likes

  • 4514 Views
  • 1 replies
  • 0 likes

IOS12.2 widget home screen bug (play/pause)

PlanPremiumCountryFranceDeviceiPhone XsOperating SystemiOS 12.2 My Question or Issue The following leads to a bug: Open the app, play musicLock the phone Wake it up without unlocking itResume play with the lock screen widget “now playing”Pause the so...

Newbie

Plan Premium Country France Device iPhone Xs Operating System iOS 12.2   My Question or Issue   The following leads to a bug:   Open the app, play music Lock the phone &...

surfthewaves

Newbie

1625 Views

1 replies

1 likes

  • 1625 Views
  • 1 replies
  • 1 likes

No puedo abrir spotify

Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone En ambos casos queda cargando o no responden los botones de abrir sesión

Newbie

Me suscribí a spotify premium pero no puedo abrir la app ni en iphone ni en w phone  En ambos casos queda cargando o no responden los botones de abrir sesión

Jpgchief

Community Legend

2051 Views

1 replies

0 likes

  • 2051 Views
  • 1 replies
  • 0 likes

NO PUEDO PASAR CANCIONES CON EL NUEVO IOS

Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify.He probado a borrar y volver a descargar la app, a reiniciar el telefono... ...

Newbie

Ayuda! Con el nuevo sistema de IPhone, cuando el teléfono está bloqueado no puedo ni pasar las canciones ni ajustar el volumen, es como si el telefono no reconociese Spotify. He probado a borrar y v...

Jpgchief

Community Legend

1184 Views

1 replies

0 likes

  • 1184 Views
  • 1 replies
  • 0 likes

How can I find the play queue?

PlanPremiumCountry DeviceiPhone 6Operating SystemiOS 12.2 My Question or IssueWhere can I find the play queue in the spotify interface? I have heard that it should be possible to find it in the top right corner of the now playing interface. On my dev...

Newbie

Plan Premium Country   Device iPhone 6 Operating System iOS 12.2   My Question or Issue Where can I find the play queue in the spotify interface? I have heard that it should be po...

Jpgchief

Community Legend

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Cannot click on specific songs.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2 My Question or IssueCan’t click on certain songs.

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2   My Question or Issue Can’t click on certain songs.

Nico

Community Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Unable to play PC local files on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone 6S, Acer Aspire VX 15Operating SystemiOS 12.1.2, Windows 10My Question or IssueI have ~40 songs in mp3 form on my computer which are unavailable on most streaming services, including Spotify. I have them in...

Newbie

Plan Premium Country United States Device iPhone 6S, Acer Aspire VX 15 Operating System iOS 12.1.2, Windows 10 My Question or Issue I have ~40 songs in mp3 form on my computer which are unav...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Certain downloaded songs not playing when offline

PlanPremiumCountryUnited Kingdom, EnglandDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCertain songs are not playing while I am offline. I have several playlists downloaded on my device, though while list...

Newbie

Plan Premium Country United Kingdom, England Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Certain songs are not playing while ...

940 Views

0 replies

0 likes

  • 940 Views
  • 0 replies
  • 0 likes

[IOS][Playlists] Editing

PlanFreeCountryUSA DeviceiPhone XOperating SystemiOS 11 My Question or IssueI can’t edit the order of my playlist. I’ve reinstalled the app several times.

Newbie

Plan Free Country USA   Device iPhone X Operating System iOS 11   My Question or Issue I can’t edit the order of my playlist. I’ve reinstalled the app several times. 

Bittencourt

Spotify Star

1204 Views

4 replies

0 likes

  • 1204 Views
  • 4 replies
  • 0 likes

Podcasts Ending Prematurely

PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or IssueI am currently trying to listen to a podcast in Chronological order (Hello Internet). It is frequently cutting episodes short and moving to the next episode after 30i...

Newbie

Plan Premium Country US Device iPhone XS Max Operating System iOS 12.2   My Question or Issue I am currently trying to listen to a podcast in Chronological order (Hello Internet). It i...

1929 Views

0 replies

6 likes

Podcasts
  • 1929 Views
  • 0 replies
  • 6 likes

Solved!! Iphone plays music while pressing the side button

PlanPremiumCountryGermanyDevice(iPhone Xs)Operating System(iOS 12.2) My Question or IssueWhen I press the pause on the iPhone on the home screen and then press the side button to turn off the iPhone, the music starts again. How can you turn off that ...

Visitor

Plan Premium Country Germany Device (iPhone Xs) Operating System (iOS 12.2)   My Question or Issue When I press the pause on the iPhone on the home screen and then press the side butto...

YG13

Newbie

4024 Views

8 replies

3 likes

  • 4024 Views
  • 8 replies
  • 3 likes

Heart Button Randomly Disappears

PlanPremium FamilyCountryUSDeviceiPhone 6 PlusOperating SystemiOS 12.2 My Question or IssueRandomly the "Heart" button disappears and I am unable to save songs to my library until I uninstall and reinstall the app. I am nowhere near the 10,000 song c...

Newbie

Plan Premium Family Country US Device iPhone 6 Plus Operating System iOS 12.2   My Question or Issue Randomly the "Heart" button disappears and I am unable to save songs to my library ...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

Incorrect song limit on my iPad?

DeviceiPad 9.7 inchOperating SystemiOS My Question or IssueAs you can see in the screenshot above, my song limit is 1,263 songs. When I search up the max amount of songs saved, it tells me 10,000. If this is the case, why can I not save any more song...

Casual Listener

Device iPad 9.7 inch Operating System iOS   My Question or Issue As you can see in the screenshot above, my song limit is 1,263 songs. When I search up the max amount of songs saved, it te...

Loxer

Community Legend

989 Views

3 replies

0 likes

  • 989 Views
  • 3 replies
  • 0 likes

No song selection on Apple Watch 3

PlanPremiumCountryNetherlandsDeviceiPhone 7, Apple Watch 3Operating SystemUp to date My Question or IssueEver since the spotify app released for the Apple Watch, I've been waiting for a way to select a specific song in a playlist, rather than just th...

Casual Listener

Plan Premium Country Netherlands Device iPhone 7, Apple Watch 3 Operating System Up to date   My Question or Issue Ever since the spotify app released for the Apple Watch, I've been wa...

Billy-J

Spotify Star

951 Views

3 replies

0 likes

  • 951 Views
  • 3 replies
  • 0 likes

Some songs from artist can’t be found nor played

PremiumHong Kong Device(iPhone XS Max)Operating System(IOS 12.2) I tried to find some songs on Spotify but I can’t In the last few weeks, I’ve downloaded songs from Twice and Itzy and I could freely listen, but this week I couldn’t seem to find a few...

Newbie

    Premium Hong Kong   Device (iPhone XS Max) Operating System (IOS 12.2)   I tried to find some songs on Spotify but I can’t   In the last few weeks, I’ve down...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Stranger things mode

I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have tried to official stranger things playlist and oth...

Casual Listener

I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have...

Keke0819

Casual Listener

1081 Views

2 replies

0 likes

  • 1081 Views
  • 2 replies
  • 0 likes