Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29133 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93966 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423621 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293376 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please he...
My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged ...
Casual Listener
3874 Views
2 replies
1 likes
I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please help! I have uninstalled, re-downloaded a bunch, r...
I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please...
617 Views
0 replies
1 likes
I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then the next song will be a song I don't know and is n...
I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then...
Spotify Star
4099 Views
1 replies
1 likes
Spoiler (Highlight to read)I want my newest songs be on the top of the playlist but I also want to customize the order of the songsany help?(Premium)I want my newest songs be on the top of the playlist but I also want to customize the order of the so...
I want my newest songs be on the top of the playlist but I also want to customize the order of the songs any help? (Premium) Plan Free/Premium Country IL Operating System (iOS 10, And...
Community Legend
13650 Views
3 replies
0 likes
Dear Spotify,If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also moving the options buttons to the top of the screen is annoying. Plea...
Dear Spotify, If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also movi...
Music Fan
30544 Views
36 replies
105 likes
PlanPremiumCountryBrazilDeviceIphone XOperating SystemIOS 12.2Spotify Version8.5.0I cannot play songs whenever I am connected to the internet, I have huge delays when I click on a song (2s to just not playing at all), even if I the songs/albuns downl...
Plan Premium Country Brazil Device Iphone X Operating System IOS 12.2 Spotify Version 8.5.0 I cannot play songs whenever I am connected to the internet, I have huge delays when I cl...
551 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6s Operating SystemiOS 12, and has been happening since before thatMy Question or IssueWhen I move a song up my queue the screen shakes and the song actually moves down in the queue. It only happens when I hit the...
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12, and has been happening since before that My Question or Issue When I move a song up my queue the screen shakes and...
489 Views
0 replies
0 likes
Plan - PremiumCountry - USADevice - VariousOperating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save it to their library. On iOS, this + button changed to a heart icon. S...
Plan - Premium Country - USA Device - Various Operating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save i...
642 Views
0 replies
2 likes
PlanPremiumCountryPolandDeviceiPhone XsOperating SystemiOS 12.2My Question or IssueWhen I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens ...
Plan Premium Country Poland Device iPhone Xs Operating System iOS 12.2 My Question or Issue When I'm listening to music on my iPhone but without headphones and I stop the music and lock my i...
Community Legend
3666 Views
3 replies
1 likes
PlanPremium CountryUSA DeviceiPad Pro Operating SystemiOS 12.2 My Question or IssueThe Artists and Albums sections from the new update don't contain all the artists and albums associated with my liked songs. I'm very sad about this. I loved to previo...
Plan Premium Country USA Device iPad Pro Operating System iOS 12.2 My Question or Issue The Artists and Albums sections from the new update don't contain all ...
435 Views
0 replies
0 likes
Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?
Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?
Community Legend
1480 Views
5 replies
0 likes
Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de antemano gracias.
Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de ...
Community Legend
769 Views
1 replies
0 likes
Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer
Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer
Community Legend
1946 Views
7 replies
0 likes
Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún mensaje de la App Store, no me sale ningun mensaje,...
Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún ...
Community Legend
980 Views
1 replies
0 likes
My Question or IssueSince the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.
My Question or Issue Since the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.
563 Views
0 replies
1 likes
After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved songs like it used to. This is very annoying becaus...
After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved ...
713 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 8 / iPad Air 3Operating SystemiOS 12.2 / iOS 12.2 My Question or IssueSo, all of us iOS users have had an ongoing security problem with Spotify. This security issue has been going on for years, but Spotify hasn't fix...
Plan Premium Country USA Device iPhone 8 / iPad Air 3 Operating System iOS 12.2 / iOS 12.2 My Question or Issue So, all of us iOS users have had an ongoing security problem with Spot...
Community Legend
2091 Views
1 replies
5 likes
PlanPremiumCountryUK DeviceiPhone XS Operating SystemiOS 12.2 My Question or IssueI’ve noticed that I can’t play any music from Albums. The album opens but I only have the option to go to the artists’ page and view related. I’ve attached a picture fo...
Plan Premium Country UK Device iPhone XS Operating System iOS 12.2 My Question or Issue I’ve noticed that I can’t play any music from Albums. The album opens but ...
Community Legend
1733 Views
2 replies
7 likes
Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears:iOS 12.2Spotify Premium through Starbucks.
Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears: iOS 12.2 Spotify Premium through Star...
Community Legend
1010 Views
2 replies
11 likes
Country: UKDevice: iPhone 7Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app revision on the App Store, it is not functioning correctly. The search function is giving sporadi...
Country: UK Device: iPhone 7 Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app ...
Community Legend
602 Views
1 replies
5 likes
