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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36497 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101775 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298617 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125587 Views

19 replies

38 likes

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  • 19 replies
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Are the Behind The Lyrics feature no longer available on the iPad?

Last night, I tweeted to Spotify Cares on twitter asking them why the Behind The Lyrics feature is no longer shown on the iPad, and today they tweeted back to me saying that i’s currently no on the iPad! How can it not be on the iPad now when it was ...

Regular

Last night, I tweeted to Spotify Cares on twitter asking them why the Behind The Lyrics feature is no longer shown on the iPad, and today they tweeted back to me saying that i’s currently no on the i...

commute1

Roadie

10557 Views

5 replies

0 likes

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Recently played artists directs to artist profile

PlanPremiumCountry DeviceiPhone 7Operating SystemiOS 12 My Question or IssueRecently, there was a change to the iOS app which effected the recently played feature. Before the update, tapping an artist on recently played would direct to the songs in m...

Newbie

Plan Premium Country   Device iPhone 7 Operating System iOS 12   My Question or Issue Recently, there was a change to the iOS app which effected the recently played feature. Befor...

bd42

Casual Listener

2619 Views

7 replies

7 likes

update bug
  • 2619 Views
  • 7 replies
  • 7 likes

How to switch online?

Hi I have downgraded to the free package and it came up saying I needed to be online but I can’t seem to find where online is?as all of my songs from before Arnt there

Regular

Hi I have downgraded to the free package and it came up saying I needed to be online but I can’t seem to find where online is?as all of my songs from before Arnt  there  

Xsarahlcx

Regular

1318 Views

8 replies

0 likes

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Cobi.Bike App

Why doesn‘t Spotify support the Cobi.Bike app on IOS?

Newbie

Why doesn‘t Spotify support the Cobi.Bike app on IOS?

910 Views

0 replies

1 likes

  • 910 Views
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Any way to play my saved songs by a single artist?

hi,As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from the 'artists' page. I rarely save an artist's entire disc...

Casual Listener

hi, As I'm sure most of you on this forum are aware of, the new UI removed a bunch of essential features. The thing I miss the most is being able to play saved songs I have from one artist from th...

2048 Views

0 replies

13 likes

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  • 13 likes

Songs not playing

PlanFree CountryUSADeviceiPhone 8+ and iPad Air 4th(?) genOperating SystemiOS 10 There are two albums that I have finally managed to find after searching many apps for (including Spotify, it's just that originally they were very hard to find), but no...

Casual Listener

Plan Free  Country USA Device iPhone 8+ and iPad Air 4th(?) gen Operating System iOS 10   There are two albums that I have finally managed to find after searching many apps for (in...

Nico

Community Legend

712 Views

3 replies

0 likes

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Songs have to be double clicked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10My Question or Issuesince the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS. Clicking on a song on my phone doesn’t play the song. It just stops pla...

Regular

Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue since the newest app update on, I want to say Sunday, my Spotify has become basically unusable on iOS.&nb...

Loxer

Community Legend

3616 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Songs keep skipping - urgent

Hi I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor). The playlists seem to be working ok now but they have randomally starting skipping songs (playing about 10 seconds and then playing 10 seconds of an...

Casual Listener

Hi   I have a premium subscription and use Spotify playlists for my classes (I’m an pilates jnteuctor).   The playlists seem to be working ok now but they have randomally starting skipp...

Loxer

Community Legend

908 Views

3 replies

0 likes

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Liked one song, but whole album added to library

PlanPremiumCountryGermany DeviceiPhone X / iPad ProOperating SystemiOS 12.2 My Question or IssueWhen I favorite/like/add one song to my library and then go to Library > Albums, the whole album is displayed there, even though I just liked one song of ...

Visitor

Plan Premium Country Germany   Device iPhone X / iPad Pro Operating System iOS 12.2   My Question or Issue When I favorite/like/add one song to my library and then go to Library ...

384 Views

0 replies

0 likes

bug
  • 384 Views
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Update 8.5.0.833 won’t play via Airplay on iOS

Plan: PremiumCountry: USA Devices: iPhone and iPad ProOperating System: iOS 12.1.x Since updating to Spotify 8.5, the music stops playing over Airplay devices after a brief second of sound, but the “play” / progress indicator / song count continues t...

Casual Listener

Plan: Premium Country: USA   Devices: iPhone and  iPad Pro Operating System: iOS 12.1.x   Since updating to Spotify 8.5, the music stops playing over Airplay devic...

910 Views

0 replies

0 likes

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Equalizer stop working

PlanPremiumMéxico DeviceiPhone XOperating SystemiOS 12.2 In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the way you left it, but it sounds like the Flat mode, to fix it you need to select ...

Newbie

Plan Premium México   Device iPhone X Operating System iOS 12.2   In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the w...

Loxer

Community Legend

794 Views

1 replies

0 likes

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Random in 'Liked Songs' same every time.

PlanPremium CountryUSA DeviceiPad Pro (MU1U2LL/A)Operating SystemiOS 12.1.4 My Question or IssueEvery time I play my new 'Liked Songs' playlist on random I get the same songs in the same order. It's maddening. Please help. I have thousands of songs i...

Casual Listener

Plan Premium   Country USA   Device iPad Pro (MU1U2LL/A) Operating System iOS 12.1.4   My Question or Issue Every time I play my new 'Liked Songs' playlist on random I get ...

Loxer

Community Legend

1495 Views

1 replies

1 likes

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  • 1 replies
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Solved!! Not receiving any notifications

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI activated all possible notifications in the respective tab, in particular the "New Music" and "Concert" ones as these are the ones I'm particularly interested in. However...

Newbie

Plan Premium Country   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I activated all possible notifications in the respective tab, in particular the "New Music"...

Loxer

Community Legend

2621 Views

1 replies

1 likes

Notifications
pop up
push
  • 2621 Views
  • 1 replies
  • 1 likes

Solved!! Cannot change profile/display name?

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

Regular

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

AppleG

Composer

852 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Battery drain-iphone 7

Hello battery is going down very fast when I’m using Spotify. What can I do?

Visitor

Hello  battery is going down very fast when I’m using Spotify.  What can I do?

Billy-J

Spotify Star

1119 Views

1 replies

0 likes

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  • 1 replies
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Personal music on iPhone not showing on Spotify

PremiumUSA DeviceiPhone XOperating SystemiOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). Basically it was a link to all of my iTunes playlists and content and I could play it on Spoti...

Newbie

  Premium USA   Device iPhone X Operating System iOS 12.2   My Question or Issue   I used to have a section in my playlists called "Music on this Device" (or similar). ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Unable to view Length / Run-Time of Albums

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else? Would be nice to see how long an album is so I can know whether or not I have time to listen to it uninterrupted...

Regular

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else?   Would be nice to see how long an album is so I can know whether or no...

Reubensangwich

Regular

2594 Views

1 replies

8 likes

  • 2594 Views
  • 1 replies
  • 8 likes

Queue is completely broken on multiple devices

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library, but the next song will always be the next in the order ...

Newbie

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library,...

yogaletty

Newbie

1053 Views

1 replies

0 likes

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  • 1 replies
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Solved!! HELP: Freezing songs on Playstation

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please he...

Casual Listener

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged ...

rhiggins1704

Casual Listener

3901 Views

2 replies

1 likes

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  • 1 likes

Music Won't Stay Paused With Headphone's In

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please help! I have uninstalled, re-downloaded a bunch, r...

Casual Listener

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please...

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes