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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59618 Views
  • 16 replies
  • 36 likes
  • 59618 Views
  • 16 replies
  • 36 likes

Genius does not work.

PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.

  • Newbie
  • Plan Premium Country  Turkey Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue  Genius behind the lyrics does not work. And i cant find genius in the se...
  • Loxer
  • Community Legend
  • 4607 Views
  • 1 replies
  • 1 likes
  • 4607 Views
  • 1 replies
  • 1 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

  • Newbie
  • Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...
  • Loxer
  • Community Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

No album art for certain local files

My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...

  • Newbie
  •    My Question or Issue  I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...
  • 961 Views
  • 0 replies
  • 1 likes
  • album artwork gone
    Cover Art
    local file
    Local files for Spotify Mobile
  • 961 Views
  • 0 replies
  • 1 likes

My local files have disappeared from my IPad

PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pros Operating System (iOS 11   My Question or Issue  I had hundreds of local files from my computer on my IPad. Last night I went in to...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Solved!! Behind the lyrics button disappear

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...

  • Casual Listener
  • Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...
  • Evrinud
  • Casual Listener
  • 18122 Views
  • 6 replies
  • 0 likes
  • 18122 Views
  • 6 replies
  • 0 likes

Editing Playlists - Restore Previous Feature!!

As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song playing was green, giving you a sense of where in the...

  • Newbie
  • As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song pl...
  • OneByBoo
  • Roadie
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now." - Previous solutions don't work

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueOkay, I know this is an issue that's been talked to death here already, but none of the solutions provided have worked for me. I get that "Spotify can't play this r...

  • Newbie
  • Plan Premium Country Canada Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue Okay, I know this is an issue that's been talked to death here already, but none of the ...
  • 576 Views
  • 0 replies
  • 0 likes
  • error message
    iOS
    iOS 12
    won't play
  • 576 Views
  • 0 replies
  • 0 likes

Music choking: when I am playing any cached song in my iphone iOS 12.1.4 (16D57)

PlanFree/PremiumCountryBrazilDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue Even if I close any concurrent apps in my iPhone, from time to time the music "chokes". I don´t have any idea what to do to avoid this... Currently I am using ...

  • Newbie
  • Plan Free/Premium Country Brazil Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue  Even if I close any concurrent apps in my iPhone, from time to time the music ...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Accidentally tapping a track obliterates your queue

PlanPremiumCountry United States DeviceiPhone XS Operating SystemiOS 12 My Question or IssueI'm not sure if this belongs here or as an Idea, but the other day I ran into a really, really annoying behavior in the mobile app (and it probably happens on...

  • Casual Listener
  •   Plan Premium Country  United States   Device iPhone XS   Operating System iOS 12   My Question or Issue I'm not sure if this belongs here or as an Idea, but th...
  • 912 Views
  • 0 replies
  • 4 likes
  • Queue issues
    UI
    UX
  • 912 Views
  • 0 replies
  • 4 likes

Interfaz de actualización

Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no.Tengo las últimas versiones (actualizaciones)pero no me cabmbia el interfaz de la ...

  • Newbie
  • Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no. Tengo las últimas versiones (...
  • 821 Views
  • 0 replies
  • 1 likes
  • actualización
    interfaz
    problema
    solución.
    versión
    versión 8.4.95.1194
  • 821 Views
  • 0 replies
  • 1 likes

Auto Update off?

PlanPremiumCountryUSA DeviceiPhone XROperating System12.1.4 My Question or Issue:Spotify has been removing and then putting back the "New Releases for you" in the discover section. I love that option! I would rather keep it. I checked today and it wa...

  • Gig Goer
  • Plan Premium Country USA   Device iPhone XR Operating System 12.1.4   My Question or Issue: Spotify has been removing and then putting back the "New Releases for you" in the disc...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Spotify and Alexa

My spotify app freezes like crazy when it’s connected to Alexa. I can only control spotify through Alexa with my voice.

  • Newbie
  • My spotify app freezes like crazy when it’s connected to Alexa. I can only control spotify through Alexa with my voice.  
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Song is played on web player just fine but it listed as unavailble or just doesnt show up in app

PlanPremiumCountry UsaDeviceIphone XOperating SystemiOS 10 So i really love this song and have wanted to put it on my playlist for a long time, but after searching through all of the artists song it didnt show up on the app. I diddnt think much of it...

  • Newbie
  •   Plan Premium Country  Usa Device Iphone X Operating System iOS 10    So i really love this song and have wanted to put it on my playlist for a long time, but after sea...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Spotify not syncing local files from PC to Iphone

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10 My Question or Issue So I got a bunch of local files which i imported into my playlist on PC and it works fine on PC. However, I try to sync it on my phone and it doesn't work. (Same wifi netw...

  • Newbie
  • Plan Premium Country   Device (iPhone 8 Operating System (iOS 10   My Question or Issue   So I got a bunch of local files which i imported into my playlist on PC and it wor...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Adding Local Files To iPhone

I've been trying to add my local files to my iPhone however, none of the ways I've seen have worked. I have it in a playlist and I've downloaded it both on my phone and desktop but nothing appears on the playlist in my phone. For some reason my phone...

  • Casual Listener
  • I've been trying to add my local files to my iPhone however, none of the ways I've seen have worked. I have it in a playlist and I've downloaded it both on my phone and desktop but nothing appears on...
  • JimJones96
  • Casual Listener
  • 1096 Views
  • 2 replies
  • 0 likes
  • 1096 Views
  • 2 replies
  • 0 likes

Issue with Favorite/Liked Songs

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue I recently updated the Spotify app, and now the favorite songs/liked songs is different. When on the desktop all, my favorite songs has all the songs I "liked" which is seve...

  • Newbie
  • Plan Free Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  I recently updated the Spotify app, and now the favorite songs/liked songs is different...
  • iroquoispliskin
  • Newbie
  • 1565 Views
  • 2 replies
  • 1 likes
  • 1565 Views
  • 2 replies
  • 1 likes

Songs only playing from search results instead of entire playlist

My IssueWhenever I search for songs in my playlist and select a song from the search results, the rest of the songs played are only from the search results instead of playing the entire playlist. This is really inconvenient for a couple reasons. For ...

  • Regular
  • My Issue Whenever I search for songs in my playlist and select a song from the search results, the rest of the songs played are only from the search results instead of playing the entire playlist. T...
  • 985 Views
  • 0 replies
  • 3 likes
  • Add to Queue
    bug
    Functionality
    Glitch
    Search
  • 985 Views
  • 0 replies
  • 3 likes

Shuffle turns off when selecting song

PlanPremiumCountry Device(iPhone X)Operating System(iOS 12) My Question or Issue Selecting a song in playlist that shuffle/repeat songs, turns off the shuffle. If this is i a bug, please fix it. If it's a feature, please consider changing it, as it s...

  • Newbie
  •   Plan Premium Country   Device (iPhone X) Operating System (iOS 12)   My Question or Issue  Selecting a song in playlist that shuffle/repeat songs, turns off the shuff...
  • voidarg
  • Regular
  • 627 Views
  • 3 replies
  • 2 likes
  • 627 Views
  • 3 replies
  • 2 likes

I can´t change songs from my steering wheel in my car with Car Play

PlanPremium Device(iPhone XS) Operating System(iOS 12.1.4) My Question or Issue Hello Guys, I can´t change songs from the steering wheel from my car with car play. My car is a BMW 1 series and when I connect my cellphone (iPhone Xs) everything works ...

  • Newbie
  • Plan Premium   Device (iPhone XS)   Operating System (iOS 12.1.4)   My Question or Issue  Hello Guys, I can´t change songs from the steering wheel from my car with car p...
  • 909 Views
  • 0 replies
  • 0 likes
  • 909 Views
  • 0 replies
  • 0 likes

Design issue Watch App (Volume)

PlanPremiumCountryGermanyDevice(iPhone 6s, Apple watch 4 44mm)Operating System(iOS 12.1.4, WatchOS 5.1.4) My IssueWhen I installed the Watch App of Spotify for my Apple Watch (22.2.2019), which I wear left with the crown left, I saw a little design i...

  • Newbie
  • Plan Premium Country Germany Device (iPhone 6s, Apple watch 4 44mm) Operating System (iOS 12.1.4, WatchOS 5.1.4)   My Issue When I installed the Watch App of Spotify for my Apple Watch...
  • MattSuda
  • Spotify Star
  • 729 Views
  • 1 replies
  • 0 likes
  • 729 Views
  • 1 replies
  • 0 likes