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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237435 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118653 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305458 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130803 Views

19 replies

38 likes

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No song selection on Apple Watch 3

PlanPremiumCountryNetherlandsDeviceiPhone 7, Apple Watch 3Operating SystemUp to date My Question or IssueEver since the spotify app released for the Apple Watch, I've been waiting for a way to select a specific song in a playlist, rather than just th...

Casual Listener

Plan Premium Country Netherlands Device iPhone 7, Apple Watch 3 Operating System Up to date   My Question or Issue Ever since the spotify app released for the Apple Watch, I've been wa...

Billy-J

Spotify Star

944 Views

3 replies

0 likes

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Some songs from artist can’t be found nor played

PremiumHong Kong Device(iPhone XS Max)Operating System(IOS 12.2) I tried to find some songs on Spotify but I can’t In the last few weeks, I’ve downloaded songs from Twice and Itzy and I could freely listen, but this week I couldn’t seem to find a few...

Newbie

    Premium Hong Kong   Device (iPhone XS Max) Operating System (IOS 12.2)   I tried to find some songs on Spotify but I can’t   In the last few weeks, I’ve down...

535 Views

0 replies

0 likes

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Stranger things mode

I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have tried to official stranger things playlist and oth...

Casual Listener

I am trying to use the stranger things mode and nothing is working! My phone is updated and my Spotify is updated as well! I have tried restarting the app and restarting the phone and nothing! I have...

Keke0819

Casual Listener

1072 Views

2 replies

0 likes

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Album showing as available but won’t play

PlanPremiumCountryUK DeviceiPhone 8 Plus Operating SystemiOS 12.2 My Question or Issuehttps://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz The above album is showing but will not play. My son loves the soundtrack so afix would be great.

Newbie

  Plan Premium Country UK   Device iPhone 8 Plus  Operating System iOS 12.2   My Question or Issue https://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz   The a...

331 Views

0 replies

0 likes

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iOS Spotify App Remote SDK Feature - setQueueTo(trackURIs:)

The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whatever queue is currently in place. This would make the ...

Regular

The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whateve...

696 Views

0 replies

1 likes

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Music not saving

Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?

Casual Listener

Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?

AFFalcons

Casual Listener

468 Views

1 replies

0 likes

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  • 1 replies
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I cant find the offline mode option

PlanPremiumCountryUsaDeviceiPhone xrOperating SystemiOS 12 My Question or Issue i cant find i the offline mode on my iphone x

Casual Listener

Plan Premium Country Usa Device iPhone xr Operating System iOS 12   My Question or Issue i cant find i the offline mode on my iphone x  

normalwhat

Casual Listener

584 Views

1 replies

0 likes

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  • 1 replies
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Issue with random song playing and I can't change song.

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhen I listen to a play list or Music made for me, it will stop the song im listening too and play a randon song that is not on the list. But when I try to turn off the son...

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 12   My Question or Issue When I listen to a play list or Music made for me, it will stop the song im listening too and pl...

1044 Views

0 replies

1 likes

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if you forget a device on spotify does it log you out?

My Question or IssueHello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the internet relating to this!

Newbie

    My Question or Issue Hello, if you forget a device on the iOS App does that automatically log that device out of Spotify?    I can’t find any information on the the inter...

1780 Views

0 replies

1 likes

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  • 1 likes

List of Artists disappeared, and liked songs not grouped by Artist

You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer grouped by Artist. You can only sort by date added or title. To be honest I'm ...

Newbie

You used to be able to see  list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following'    Also, my liked songs are no longer groupe...

ledzep5

Newbie

2022 Views

3 replies

18 likes

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  • 3 replies
  • 18 likes

[iOS] display stays on

PlanPremiumCountryDEDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey,when I use the Spotify app, the display stays on when the phone is locked, even if there is no music playing. Steps to reproduce (steps in parentheses not necessarily n...

Newbie

Plan Premium Country DE Device iPhone SE Operating System iOS 10   My Question or Issue Hey, when I use the Spotify app, the display stays on when the phone is locked, even if there i...

522 Views

0 replies

0 likes

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Spotify Stuck on "Waiting to Download" Even After Local Files Have Downloaded

I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a green arrow underneath them) it still indicates tha...

Newbie

I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a ...

1291 Views

0 replies

0 likes

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Video playback error on phone

I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA. It still does not workPlan PremiumCountry USA Devi...

Newbie

I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA....

429 Views

0 replies

0 likes

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“Something went wrong” Help!!!

Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it again now. I’ve reset my phone and reinstalled Spotif...

Newbie

Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it ag...

857 Views

0 replies

0 likes

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Voice control

PlanPremium familyCountryUSADevice(iPhone XS MAXM and ipad air.Operating System(iOS 12.1 ? My Question or IssueI added a family member to my account. They downloaded the Spotify app simultaneously on an iPhone XS max and an older iPad air. There is n...

Newbie

Plan Premium family Country USA Device (iPhone XS MAXM and ipad air. Operating System (iOS 12.1 ?   My Question or Issue I added a family member to my account. They downloaded the Spot...

922 Views

0 replies

0 likes

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[iPhone 5] Spotify says 'No Internet Connection' with full service on mobile.

Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1). This has been happening for a number of weeks and...

Newbie

Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1)...

Loxer

Community Legend

938 Views

1 replies

0 likes

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  • 1 replies
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Two ipads. Separate music downloaded.

None of the below information is required. However, the more you provide the easier it will be for us to try and helpCountryU.K.DeviceIpadOperating SystemIOS My Question or IssueIs it possible for a premium subscription to use two ipads with separate...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help Country U.K. Device Ipad Operating System IOS   My Question or Issue...

Loxer

Community Legend

674 Views

1 replies

0 likes

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  • 1 replies
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Loging in

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I tried to open Spotify on my first day there, is that...

Casual Listener

Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I t...

672 Views

0 replies

0 likes

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  • 0 replies
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Songs Skip, Pause, or play random artist/playlist

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobile device and my laptop (this happens whether i have...

Newbie

This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobil...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
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Spotify not playing in Car

PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueSpotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It will show the srub icon bar moving as if it is playing but it will not have aud...

Newbie

Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 12.2   My Question or Issue Spotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It wil...

1005 Views

0 replies

1 likes

  • 1005 Views
  • 0 replies
  • 1 likes