Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27024 Views
13 replies
33 likes

27024 Views
13 replies
33 likes

Solved!! Add to Queue swipe-gesture not working on Artist page

My Question or IssueThe Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? DeviceiPhone XOperating SystemiOS 12 Premium plan (Ironic that premium members get zero support serv...

FlyAKite
Regular
My Question or Issue The Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? Device iPhone X...
2019-01-18 1:25:23 AM
2019-01-22 9:03:36 PM
Letterblak
Regular
1750 Views
2 replies
0 likes
Arists
problems
Que songs. New uppdate
Queue bug

1750 Views
2 replies
0 likes

No sound when using Spotify on Apple HomePod

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connected but no audio come out the HomePod. I have isolat...

TitoSantana512
Newbie
I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connect...
2019-01-22 6:40:50 PM
670 Views
0 replies
3 likes

670 Views
0 replies
3 likes

Connect to car via Bluetooth turns off Shuffle and enables repeat - only recently

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someone was to change it back when driving! PlanPremiumCountry...

keribeal
Newbie
In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someon...
2018-11-26 1:04:03 PM
2019-01-22 6:31:44 PM
Vos18
Casual Listener
915 Views
1 replies
3 likes

915 Views
1 replies
3 likes

Playlist/Album - sometimes the first song skips

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and out but no difference. UK ios (fully updated)

Matthewcherry
Casual Listener
Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and ...
2019-01-14 5:46:55 PM
2019-01-22 6:04:06 PM
Matthewcherry
Casual Listener
302 Views
2 replies
0 likes

302 Views
2 replies
0 likes

Solved!! 2019 and Webplayer is still broken

Webplayer is not playing any songs on any browsers.What I have done to try resolving the issue.- Deleted Cookies and All Temp Files many times.- Disabled Antivirus and Firewall- Reset TCPIP and Winsock Catalog- Toggled offline mode- Tried incognito m...

Jiansarys
Regular
Webplayer is not playing any songs on any browsers. What I have done to try resolving the issue. - Deleted Cookies and All Temp Files many times. - Disabled Antivirus and Firewall - Reset...
2019-01-07 1:51:58 AM
2019-01-22 1:32:31 PM
Jiansarys
Regular
4589 Views
2 replies
0 likes

4589 Views
2 replies
0 likes

Superuser Contribution Some local files wont download iOS

PlanPremiumCountry UKDeviceiPhone XROperating System(iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though some do. It's not a matter of file type because it's seemingly random as to whether or...

timsandler
Regular
Plan Premium Country UK Device iPhone XR Operating System (iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though ...
2018-12-19 7:02:26 PM
2019-01-22 9:36:28 AM
Peter
Spotify Legend
1048 Views
6 replies
1 likes

1048 Views
6 replies
1 likes

The "heart" icon is back 😒

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so much that surprisingly Spotify actually listened to it's users for once a...

sdschramm
Roadie
The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so mu...
2019-01-22 1:06:41 AM
1732 Views
0 replies
7 likes

1732 Views
0 replies
7 likes

Spotify won’t connect to wifi or data

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wifi - no matter which wifi I try to connect to. It will not recognize ...

Amadora
Casual Listener
I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wi...
2019-01-18 4:39:42 PM
2019-01-21 10:19:11 PM
miadev
Casual Listener
1621 Views
4 replies
0 likes

1621 Views
4 replies
0 likes

Spotify not playing on iOS devices (as well as desktop). Help needed.

Since this week I am unable to stream my Spotify Premium to my Sonos Play:5.I have tried using an different devices running iOS (lastest phones and tablet). All not working. However, I am able to play from the Spotify app via AirPlay to the Sonos.Als...

kiddingguy
Music Fan
Since this week I am unable to stream my Spotify Premium to my Sonos Play:5. I have tried using an different devices running iOS (lastest phones and tablet). All not working. Howeve...
2019-01-21 6:51:59 PM
2019-01-21 10:10:26 PM
kiddingguy
Music Fan
743 Views
2 replies
0 likes

743 Views
2 replies
0 likes

format changed on Iphone but not Ipad

why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start off. It hasnt altered on my Ipad, just my I phone.

madscally
Newbie
why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start o...
2019-01-21 8:06:45 PM
2019-01-21 9:44:59 PM
Loxer
Community Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Swipe Queue

PlanPremiumCountryunited states of America DeviceiPhone 6sOperating System(iOS 12.1.2) My Question or Issue Swipe for queue is not working on the artist home page but it will work if I go to a specific album. I just started having this issue, it alwa...

Rwalsingham
Newbie
Plan Premium Country united states of America Device iPhone 6s Operating System (iOS 12.1.2) My Question or Issue Swipe for queue is not working on the artist h...
2019-01-21 8:27:57 PM
269 Views
0 replies
1 likes

269 Views
0 replies
1 likes

Spotify Minutes

Hey I have a general question: How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts music only if the music is on, not just being opened? GreetingsPæddy

pvvdy1337
Newbie
Hey I have a general question: How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts m...
2019-01-21 8:08:08 PM
781 Views
0 replies
0 likes

781 Views
0 replies
0 likes

Song won’t play on an album that’s downloaded.

Plan- Premium CountryUnited States DeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueSo, I have an album downloaded and all the songs play consistently with no problem, except for one. It’s not a WiFi error, nor is the title greyed out, i...

faithtruitt
Newbie
Plan - Premium Country United States Device iPhone 8 Plus Operating System iOS 12 My Question or Issue So, I have an album downloaded and all the songs play consistentl...
2019-01-21 7:53:18 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

iPhone X: the best codec for bluetooth headphones

Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with SBS, because of the poor quality. I have iPhone X. Thank you f...

Baris99
Newbie
Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with S...
2019-01-21 5:35:13 PM
647 Views
0 replies
1 likes

647 Views
0 replies
1 likes

Albums collection on Artist Page (IOS, iPhone)

Hey everybody, I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on the Artist side i saw the Album or musix recently released and the ...

1145814264
Casual Listener
Hey everybody, I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on...
2019-01-16 3:03:25 PM
2019-01-21 1:08:30 PM
1145814264
Casual Listener
732 Views
2 replies
1 likes

732 Views
2 replies
1 likes

iPad Spotify app will not connect to other devices. iOS 10.3.3

PlanPremiumCountry UKDeviceiPad 4 Operating SystemiOS 10.3.3 My Question or Issue Up until recently I could connect directly through the Spotify app to my airplay devices to control Spotify from my iPad. I rely on it to connect to our PA system as a ...

timmycymbals
Newbie
Plan Premium Country UK Device iPad 4 Operating System iOS 10.3.3 My Question or Issue Up until recently I could connect directly through the Spotify app to my airp...
2019-01-21 12:23:37 PM
627 Views
0 replies
0 likes
Airplay
Apps on ios app
device connection
iOS 10
more devices
won't connect

627 Views
0 replies
0 likes

TOP-Recommendations as Playlist?

I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one after the other? Greetings Frank

Frankthepank
Newbie
I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one afte...
2019-01-20 3:27:33 PM
800 Views
0 replies
0 likes

800 Views
0 replies
0 likes

Shuffle/Continous Play on Artist Page

PlanPremiumCountry USADeviceIPhone 5SEOperating System(iOS 10 i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play.

DuckFavidson
Newbie
Plan Premium Country USA Device IPhone 5SE Operating System (iOS 10 i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play....
2019-01-20 1:56:52 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Playing Music Offline

PlanPremiumCountryUnited StatesDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueOne thing that I have noticed is that two of my friends, who have Andriods and Spotify Premium, can search up any song they want, even when they are not connecte...

detectivecas
Newbie
Plan Premium Country United States Device iPhone 5s Operating System iOS 11 My Question or Issue One thing that I have noticed is that two of my friends, who have Andriods and Spotif...
2019-01-20 6:01:25 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

sharing and radio button is greyed out in iphone, but available on android? how to fix this?

PremiumPhilippines DeviceIPHONEXROperating SystemIOS12 My Question or Issue sharing for social media and radio button is disabled. how to fix this

ebencipe
Newbie
Premium Philippines Device IPHONEXR Operating System IOS12 My Question or Issue sharing for social media and radio button is disabled. how to fix this
2019-01-20 4:32:35 AM
398 Views
0 replies
1 likes

398 Views
0 replies
1 likes

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