Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242095 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124923 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451639 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307712 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUK DeviceiPhone 8 Plus Operating SystemiOS 12.2 My Question or Issuehttps://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz The above album is showing but will not play. My son loves the soundtrack so afix would be great.
Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 12.2 My Question or Issue https://open.spotify.com/album/1vj2FFfT9lt4C0JTfnwCoz The a...
334 Views
0 replies
0 likes
The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whatever queue is currently in place. This would make the ...
The only mechanism the Spotify App Remote uses to manage the user's Spotify queue is enqueueTrackURI(callback:). I would like an API method to set the queue to an array of track IDs, deleting whateve...
705 Views
0 replies
1 likes
Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?
Hey guys since a couple weeks when i save songs on my Iphone they dont save on my pc,and thr same when i save them on my pc they dont show in my phone ?
Casual Listener
472 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceiPhone xrOperating SystemiOS 12 My Question or Issue i cant find i the offline mode on my iphone x
Plan Premium Country Usa Device iPhone xr Operating System iOS 12 My Question or Issue i cant find i the offline mode on my iphone x
Casual Listener
593 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12 My Question or IssueWhen I listen to a play list or Music made for me, it will stop the song im listening too and play a randon song that is not on the list. But when I try to turn off the son...
Plan Premium Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue When I listen to a play list or Music made for me, it will stop the song im listening too and pl...
1049 Views
0 replies
1 likes
My Question or IssueHello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the internet relating to this!
My Question or Issue Hello, if you forget a device on the iOS App does that automatically log that device out of Spotify? I can’t find any information on the the inter...
1784 Views
0 replies
1 likes
You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer grouped by Artist. You can only sort by date added or title. To be honest I'm ...
You used to be able to see list of all artists whom you have liked a song. Now you can only see Artists who you have clicked 'following' Also, my liked songs are no longer groupe...
Newbie
2040 Views
3 replies
18 likes
PlanPremiumCountryDEDeviceiPhone SEOperating SystemiOS 10 My Question or IssueHey,when I use the Spotify app, the display stays on when the phone is locked, even if there is no music playing. Steps to reproduce (steps in parentheses not necessarily n...
Plan Premium Country DE Device iPhone SE Operating System iOS 10 My Question or Issue Hey, when I use the Spotify app, the display stays on when the phone is locked, even if there i...
526 Views
0 replies
0 likes
I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a green arrow underneath them) it still indicates tha...
I created a seperate playlist in order to download my local files from my computer and I've managed to get all the songs I wanted to download but after they have all finished downloading (all have a ...
1293 Views
0 replies
0 likes
I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA. It still does not workPlan PremiumCountry USA Devi...
I’m getting a video playback error based on my location. I’ve uninstalled the app. I’ve restarted my phone. And I’ve reinstalled the app. I’ve checked the website to make sure that my country is USA....
432 Views
0 replies
0 likes
Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it again now. I’ve reset my phone and reinstalled Spotif...
Music plays for 10 seconds and stops and I can’t searchh anything up or look on the hone screen I can only see my library section. It did this yesterday than worked for a few hours and is doing it ag...
863 Views
0 replies
0 likes
PlanPremium familyCountryUSADevice(iPhone XS MAXM and ipad air.Operating System(iOS 12.1 ? My Question or IssueI added a family member to my account. They downloaded the Spotify app simultaneously on an iPhone XS max and an older iPad air. There is n...
Plan Premium family Country USA Device (iPhone XS MAXM and ipad air. Operating System (iOS 12.1 ? My Question or Issue I added a family member to my account. They downloaded the Spot...
924 Views
0 replies
0 likes
Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1). This has been happening for a number of weeks and...
Spotify keeps giving the error of "No internect connection" or "Spotify is offline" even when I have plenty of cell signal (4G/LTE). I have a Premium subscription in the US on an iPhone 5 (OS 11.3.1)...
Community Legend
940 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and helpCountryU.K.DeviceIpadOperating SystemIOS My Question or IssueIs it possible for a premium subscription to use two ipads with separate...
None of the below information is required. However, the more you provide the easier it will be for us to try and help Country U.K. Device Ipad Operating System IOS My Question or Issue...
Community Legend
678 Views
1 replies
0 likes
Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I tried to open Spotify on my first day there, is that...
Hi, I am currently using free Spotify and have been doing so for the past 2 years on my PC and iPhone 7 Plus. Recently, I went on holiday to Vietnam for 12 days and the first thing I noticed when I t...
678 Views
0 replies
0 likes
This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobile device and my laptop (this happens whether i have...
This has been happening for the past 2-3 months, but it has not been a big issue until now. My music is skipping, pausing, and/or playing some random artist that I've never looked up on both my mobil...
566 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueSpotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It will show the srub icon bar moving as if it is playing but it will not have aud...
Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 12.2 My Question or Issue Spotify will not play via Bluetooth or charging cable conncection in my 2015 Fiat. It wil...
1011 Views
0 replies
1 likes
FEATURE REQUEST:that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while driving and using the app,
FEATURE REQUEST: that we can designate one playlist as STICKY ... and it would laways be on the TOP of the list of playlists. Would make it easier to find our favorite playlist, especially while dri...
Community Legend
1592 Views
8 replies
0 likes
PlanPremiumCountrySpainDeviceiPhone 6S + iWatch Series 2Operating SystemiOS12.2 / WatchOS5.2 My Question or IssueI recently restored a backup from iCloud on a brand new iPhone I’ve got. Spotify remained there as part of the restore and iWatch got res...
Plan Premium Country Spain Device iPhone 6S + iWatch Series 2 Operating System iOS12.2 / WatchOS5.2 My Question or Issue I recently restored a backup from iCloud on a brand n...
Casual Listener
1210 Views
1 replies
0 likes
Plan: PremiumCountry: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the songs I have saved on my iPhone do not syncronise to my desktop. I've reinstalled spotify o...
Plan: Premium Country: UK Device: iPhone XR Hi, I seem to be experiencing a problem when I add songs to playlists on iPhone. When I open Spotify on my Mac, the so...
Community Legend
794 Views
2 replies
0 likes
