Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35883 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101122 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429779 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298098 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryBrazilDeviceIphone XOperating SystemIOS 12.2Spotify Version8.5.0I cannot play songs whenever I am connected to the internet, I have huge delays when I click on a song (2s to just not playing at all), even if I the songs/albuns downl...
Plan Premium Country Brazil Device Iphone X Operating System IOS 12.2 Spotify Version 8.5.0 I cannot play songs whenever I am connected to the internet, I have huge delays when I cl...
564 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6s Operating SystemiOS 12, and has been happening since before thatMy Question or IssueWhen I move a song up my queue the screen shakes and the song actually moves down in the queue. It only happens when I hit the...
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12, and has been happening since before that My Question or Issue When I move a song up my queue the screen shakes and...
497 Views
0 replies
0 likes
Plan - PremiumCountry - USADevice - VariousOperating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save it to their library. On iOS, this + button changed to a heart icon. S...
Plan - Premium Country - USA Device - Various Operating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save i...
647 Views
0 replies
2 likes
PlanPremiumCountryPolandDeviceiPhone XsOperating SystemiOS 12.2My Question or IssueWhen I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens ...
Plan Premium Country Poland Device iPhone Xs Operating System iOS 12.2 My Question or Issue When I'm listening to music on my iPhone but without headphones and I stop the music and lock my i...
Community Legend
3687 Views
3 replies
1 likes
PlanPremium CountryUSA DeviceiPad Pro Operating SystemiOS 12.2 My Question or IssueThe Artists and Albums sections from the new update don't contain all the artists and albums associated with my liked songs. I'm very sad about this. I loved to previo...
Plan Premium Country USA Device iPad Pro Operating System iOS 12.2 My Question or Issue The Artists and Albums sections from the new update don't contain all ...
447 Views
0 replies
0 likes
Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?
Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?
Community Legend
1512 Views
5 replies
0 likes
Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de antemano gracias.
Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de ...
Community Legend
773 Views
1 replies
0 likes
Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer
Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer
Community Legend
2010 Views
7 replies
0 likes
Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún mensaje de la App Store, no me sale ningun mensaje,...
Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún ...
Community Legend
990 Views
1 replies
0 likes
My Question or IssueSince the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.
My Question or Issue Since the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.
571 Views
0 replies
1 likes
After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved songs like it used to. This is very annoying becaus...
After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved ...
720 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 8 / iPad Air 3Operating SystemiOS 12.2 / iOS 12.2 My Question or IssueSo, all of us iOS users have had an ongoing security problem with Spotify. This security issue has been going on for years, but Spotify hasn't fix...
Plan Premium Country USA Device iPhone 8 / iPad Air 3 Operating System iOS 12.2 / iOS 12.2 My Question or Issue So, all of us iOS users have had an ongoing security problem with Spot...
Community Legend
2124 Views
1 replies
5 likes
PlanPremiumCountryUK DeviceiPhone XS Operating SystemiOS 12.2 My Question or IssueI’ve noticed that I can’t play any music from Albums. The album opens but I only have the option to go to the artists’ page and view related. I’ve attached a picture fo...
Plan Premium Country UK Device iPhone XS Operating System iOS 12.2 My Question or Issue I’ve noticed that I can’t play any music from Albums. The album opens but ...
Community Legend
1759 Views
2 replies
7 likes
Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears:iOS 12.2Spotify Premium through Starbucks.
Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears: iOS 12.2 Spotify Premium through Star...
Community Legend
1040 Views
2 replies
11 likes
Country: UKDevice: iPhone 7Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app revision on the App Store, it is not functioning correctly. The search function is giving sporadi...
Country: UK Device: iPhone 7 Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app ...
Community Legend
634 Views
1 replies
5 likes
When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers. Where did Discography go?! PlanPremiumCountryUSDeviceIphone XSOperating SystemiOS 12.2
When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers. Where did Discography go?! Plan Premium Country US Device Iphone XS Operatin...
Community Legend
761 Views
2 replies
0 likes
PlanFree/PremiumCountry My Question or IssueYesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded them. I’ve tried deleting/redone loading The app, logging out and bac...
Plan Free/Premium Country My Question or Issue Yesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded the...
Community Legend
661 Views
2 replies
1 likes
Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to an album and there were no songs either. I’ve alread...
Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to a...
Community Legend
1533 Views
4 replies
2 likes
I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below. Some of the music, I can’t do anything with it. Please come with a solution, ...
I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below. Some of the music, ...
Community Legend
1477 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12.) My Question or Issuesince the new update all discography of all artists seems to be hidden. On the artists page you have: appears on, fans also like and artist picks but...
Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12.) My Question or Issue since the new update all discography of all artists seems to be hidden. O...
Newbie
16971 Views
38 replies
29 likes
