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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69348 Views
  • 16 replies
  • 37 likes
  • 69348 Views
  • 16 replies
  • 37 likes

Playlists randomly changing

PlanPremiumCountry AustraliaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueI have recently started experiencing an issue with my music switching to a random playlist I’ve never listened to before. It will happen without me touching the...

  • Newbie
  • Plan Premium Country  Australia Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue I have recently started experiencing an issue with my music switching to a rand...
  • AppleG
  • Composer
  • 763 Views
  • 1 replies
  • 1 likes
  • 763 Views
  • 1 replies
  • 1 likes

Spotify on iPhone cannot see Firestick in "Devices Available"

PlanPremiumCountry UKDeviceiPhone 5SOperating System(iOS 12.1.4 My Question or Issue iPhone can no longer detect Firestick in "devices available", or at least it is intermittent. Have tried restarting phone and Firestick; other devices work can see i...

  • Casual Listener
  •   Plan Premium Country  UK Device iPhone 5S Operating System (iOS 12.1.4   My Question or Issue  iPhone can no longer detect Firestick in "devices available", or a...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Solved!! Saved Songs

Hi all, I previously used to access my "saved songs" via my recently played section, however I cannot find my saved songs any longer. Even when I click on "your library" I still cannot find Saved Songs. This is on my pc and also on my iPhone. Please ...

  • Casual Listener
  •   Hi all,   I previously used to access my "saved songs" via my recently played section, however I cannot find my saved songs any longer.  Even when I click on "your library" I sti...
  • Lucianks
  • Casual Listener
  • 805 Views
  • 2 replies
  • 2 likes
  • 805 Views
  • 2 replies
  • 2 likes

Alphabet scroll list went missing

PlanPremiumCountry USADeviceiPhone 6S My Question or Issue My alphabet scroll bar (like the one seen below) is gone for artists. I use this function all the time & now have to scroll through hundreds of artists... it's the worst. I haven't tried rein...

Spiffy.jpg
  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6S     My Question or Issue  My alphabet scroll bar (like the one seen below) is gone for artists. I use this function all the tim...
  • AcousticGrover
  • Gig Goer
  • 1657 Views
  • 1 replies
  • 6 likes
  • 1657 Views
  • 1 replies
  • 6 likes

Playback always starts from beginning when using iOS to control desktop

PremiumAustraliaiphone 6 When using my iphone 6 as a remote control for the spotify app on my mac desktop it will only start playback of any playlist from the first song. It is impossible to start from a song further down the playlist. Seems to be so...

  • Newbie
  • Premium Australia iphone 6     When using my iphone 6 as a remote control for the spotify app on my mac desktop it will only start playback of any playlist from the first song. It is i...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Voice Control Connection Problems

PlanPremiumCountry USADeviceiPhone 6s My Question or Issue For at least the past week every time I try to use Voice Control I get the error "Connection Problems Try again later". I've been trying every day and get this error. I've tried different wif...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6s   My Question or Issue  For at least the past week every time I try to use Voice Control I get the error "Connection Problems Try aga...
  • harpojarvey
  • Casual Listener
  • 790 Views
  • 3 replies
  • 0 likes
  • 790 Views
  • 3 replies
  • 0 likes

Spotify stops playing on Carplay

Spotify PremiumPhilippines iPhone XSIOS 12.1.4 My Question or IssueWhen using Apple Carplay and switching cellular data on, the music suddenly stops. Sometimes it goes back after 2 seconds, but most of the time the music doesn’t go back but shows tha...

  • Newbie
  • Spotify Premium Philippines   iPhone XS IOS 12.1.4   My Question or Issue When using Apple Carplay and switching cellular data on, the music suddenly stops. Sometimes it goes back af...
  • AcousticGrover
  • Gig Goer
  • 13820 Views
  • 2 replies
  • 0 likes
  • Apple CarPlay
    LTE
    stops playing music
  • 13820 Views
  • 2 replies
  • 0 likes

Music stops after 10 second when using Apple Carplay

Happens in my car using Carplay but I've also just checked and it fails on wifi connection too. PlanPremiumCountry UKDeviceiPhone 7Operating SystemIOS 12.1 and Spotify version 8.4.786.643 My Question or Issue Just recently I find that each new song o...

  • Casual Listener
  • Happens in my car using Carplay but I've also just checked and it fails on wifi connection too.  Plan Premium Country  UK Device iPhone 7 Operating System IOS 12.1 and Spotify versi...
  • Bittencourt
  • Spotify Star
  • 4700 Views
  • 3 replies
  • 0 likes
  • 4700 Views
  • 3 replies
  • 0 likes

Radio stations acting like playlists

PlanPremiumCountry United States DeviceiPhone XROperating SystemiOS 12.1.4 My Question or Issue I am not able to make a radio, or go to any radio station. Instead, I am sent to a playlist that has about 50 songs, and only when I go to the last song a...

  • Newbie
  • Plan Premium Country  United States    Device iPhone XR Operating System iOS 12.1.4   My Question or Issue   I am not able to make a radio, or go to any radio sta...
  • Bittencourt
  • Spotify Star
  • 712 Views
  • 1 replies
  • 2 likes
  • dislike
    like
    Radio
    station
  • 712 Views
  • 1 replies
  • 2 likes

Song List Missing

PlanFreeCountryUSADeviceiPhone 8, DesktopOperating SystemiOS 12.1.14, Windows 10 Enterprise My Question or IssueEver since Spotify updated to version 8.4.94, my song list is missing. It seems to have been replaced by "Favorite Songs." However, I had ...

  • Casual Listener
  • Plan Free Country USA Device iPhone 8, Desktop Operating System iOS 12.1.14, Windows 10 Enterprise  My Question or Issue Ever since Spotify updated to version 8.4.94, my song list is mi...
  • flexyourhead
  • Casual Listener
  • 3985 Views
  • 7 replies
  • 3 likes
  • 3985 Views
  • 7 replies
  • 3 likes

[BUG] Skipping songs on radio causes songs to be played from library

PlanFamilyCountryUSADeviceiPhone 8+ and Dell InspironOperating SystemiOS 12.1.1 and Windows 10 My Question or IssueI've been listening to a playlist radio for a bit, and when I skip songs on my phone while radio is playing, it stops playing songs fro...

  • Casual Listener
  • Plan Family Country USA Device iPhone 8+ and Dell Inspiron Operating System iOS 12.1.1 and Windows 10   My Question or Issue I've been listening to a playlist radio for a bit, and when...
  • artillect
  • Casual Listener
  • 753 Views
  • 1 replies
  • 1 likes
  • 753 Views
  • 1 replies
  • 1 likes

Superuser Contribution Scrolling problem on iPhone

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song I’m playing.

  • Casual Listener
  • Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song ...
  • Djclone76
  • Casual Listener
  • 1292 Views
  • 6 replies
  • 3 likes
  • 1292 Views
  • 6 replies
  • 3 likes

[iOS][Your Music] BUG Lift 200 song limit on Apple Carplay

How is this still an issue? When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this. There are posts all through the forums and in other forums about this. Every u...

  • Newbie
  • How is this still an issue?  When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this.  There are posts...
  • 1133 Views
  • 0 replies
  • 6 likes
  • iOS
    Your Music
  • 1133 Views
  • 0 replies
  • 6 likes

Switching from Bluetooth to Spotify Connect

PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...

  • Casual Listener
  • Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4     Hey guys,   I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...
  • S0ftK1tty
  • Casual Listener
  • 1761 Views
  • 2 replies
  • 0 likes
  • 1761 Views
  • 2 replies
  • 0 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

  • Newbie
  •   Plan Premium Country  The netherlands    Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...
  • Loxer
  • Community Legend
  • 22549 Views
  • 1 replies
  • 8 likes
  • 22549 Views
  • 1 replies
  • 8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

  • Gig Goer
  • Plan Premium Country  USA Device PC and IPAD Operating System (iOS 11,And Windows 10)   My Question or Issue   I have not gotten any replies to my issue here (for now the 3r...
  • Loxer
  • Community Legend
  • 653 Views
  • 5 replies
  • 0 likes
  • 653 Views
  • 5 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

  • Casual Listener
  • Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...
  • Hunterkoile
  • Casual Listener
  • 541 Views
  • 2 replies
  • 0 likes
  • 541 Views
  • 2 replies
  • 0 likes

PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

  • Casual Listener
  •   Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios 12.1.4    My Question or Issue So Recently , somewhere around this new ...
  • 920 Views
  • 0 replies
  • 0 likes
  • deleted
    Favorites
    Not showing up
    not working
  • 920 Views
  • 0 replies
  • 0 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

  • Casual Listener
  • Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
  • Loxer
  • Community Legend
  • 1008 Views
  • 1 replies
  • 0 likes
  • 1008 Views
  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

  • Newbie
  •   Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
  • Loxer
  • Community Legend
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes