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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73890 Views
  • 16 replies
  • 37 likes
  • 73890 Views
  • 16 replies
  • 37 likes

Spotify update

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating System(Latest Android OS) My Question or Issue Is:Is spotify going to change the interface back and make the songs and artists easily viewable and organizable in the Music Library? It's bee...

  • Visitor
  • Plan Premium Country United States Device Samsung Note 8 Operating System (Latest Android OS)   My Question or Issue Is: Is spotify going to change the interface back and make the song...
  • 497 Views
  • 0 replies
  • 4 likes
  • 497 Views
  • 0 replies
  • 4 likes

More than one artist not shown on lock screen

PlanPremiumCountry India DeviceiPhone XOperating SystemiOS 12 My Question or IssueBasically when a song has more than one artist, all of them should be displayed separated by a comma on the device lock screen. But on the lock screen, only 1 artist's ...

  • Regular
  • Plan Premium Country India   Device iPhone X Operating System iOS 12   My Question or Issue Basically when a song has more than one artist, all of them should be displayed separ...
  • Sivapratap
  • Regular
  • 732 Views
  • 5 replies
  • 0 likes
  • 732 Views
  • 5 replies
  • 0 likes

iOS update

So this new update is pretty annoying. I don't even remember agreeing to update the app. Now I can't just go to my generic playlist and play whatever song I want. I have to scroll to find the song or be forced to listen to songs on shuffle. What it t...

  • Casual Listener
  • So this new update is pretty annoying. I don't even remember agreeing to update the app. Now I can't just go to my generic playlist and play whatever song I want. I have to scroll to find the song or...
  • 346 Views
  • 0 replies
  • 1 likes
  • 346 Views
  • 0 replies
  • 1 likes

Empty Playlists on iPhone

I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not contain any songs. Some playlists show only a few s...

  • Casual Listener
  • I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not ...
  • Loxer
  • Community Legend
  • 1284 Views
  • 3 replies
  • 0 likes
  • 1284 Views
  • 3 replies
  • 0 likes

HELP

Plan; PremiumCountry; US Device; iPhone XI don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying...

  • Visitor
  • Plan; Premium Country; US   Device; iPhone X I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the ap...
  • Loxer
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution About Showing Lyric

PlanPremiumCountry Viet NamDeviceIphone XOperating SystemIos My Question or IssuesSo i have some problems with the lyric. I created a new Premium account for my friends yesterday and somehow none of the songs have lyric. However when try logging in t...

  • Newbie
  • Plan Premium Country  Viet Nam Device Iphone X Operating System Ios   My Question or Issues So i have some problems with the lyric. I created a new Premium account for my friends ...
  • Jemi
  • Spotify Legend
  • 2826 Views
  • 5 replies
  • 1 likes
  • 2826 Views
  • 5 replies
  • 1 likes

Can't download songs on my Premium Account

Hey everyone, So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any premium perks such as being able to save and download musi...

  • Visitor
  • Hey everyone,  So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any ...
  • Loxer
  • Community Legend
  • 447 Views
  • 1 replies
  • 1 likes
  • 447 Views
  • 1 replies
  • 1 likes

Songs won’t play on iPhone but will other platforms

PlanFreeCountryUKDeviceiPhone XSOperating SystemiOS 12 some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify on my Xbox, however whenever I use my phone to control Spotify on my Xbox by connecting...

  • Newbie
  •   Plan Free Country UK Device iPhone XS Operating System iOS 12    some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify...
  • Loxer
  • Community Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Spotify is buggy on iOS 12.1.2

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12.1.2)My Question or IssueWhen I have my iPhone on standby, Spotify open (not listening to music) and I don't use my iPhone for a few minutes and I come back wanting to search a song on S...

  • Casual Listener
  • Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue When I have my iPhone on standby, Spotify open (not listening to music) and I don't use my i...
  • Loxer
  • Community Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

Likes on mobile/iOS not syncing to Desktop app anymore

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI have been using Spotify Premium forever and recently was frustrated with an iOS app update that seems to have stopped likes on Spotify mobile from registering wit...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12.1   My Question or Issue I have been using Spotify Premium forever and recently was frustrated with an ...
  • Loxer
  • Community Legend
  • 2834 Views
  • 19 replies
  • 2 likes
  • 2834 Views
  • 19 replies
  • 2 likes

About apple watch complication

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name?PlanPremiumCountryHong Kong DeviceIphone XOperating Systemios 12.1.4 watchOS 5.1.3

  • Newbie
  • Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name? Plan Premium Country Hong Kong  Device Iphone X Operating ...
  • Billy-J
  • Spotify Star
  • 1701 Views
  • 1 replies
  • 1 likes
  • 1701 Views
  • 1 replies
  • 1 likes

Spotify plays wrong song

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and add a Song to the queue with the Spotify iOS App, the Echo plays the wrong so...

  • Visitor
  • Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue I use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and a...
  • Billy-J
  • Spotify Star
  • 1185 Views
  • 1 replies
  • 0 likes
  • 1185 Views
  • 1 replies
  • 0 likes

App crashes/bugs out (iOS)

PlanPremiumCountryNetherlandsDeviceiPhone 8 PlusOperating SystemiOS 12.1.3 My Question or IssueThe app on my phone freezes when I press a song to start playing. The app totally bugs out, until I close the app entirely. Then I start the app again and ...

  • Visitor
  •   Plan Premium Country Netherlands Device iPhone 8 Plus Operating System iOS 12.1.3   My Question or Issue The app on my phone freezes when I press a song to start playing. Th...
  • Billy-J
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Discover weekly has not updated in a year

PlanPremium CountryUSA Device(iPhone 10xs, Ipad Pro) My Question or IssueI recently restarted my Spotify account. My Discover Weekly did not update today as I expected. The last time Discover Weekly updated was a year ago. Will it take time for the d...

  • Visitor
  •     Plan Premium   Country USA   Device (iPhone 10xs, Ipad Pro)   My Question or Issue I recently restarted my Spotify account. My Discover Weekly did not update ...
  • Mantisentil
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

  • Casual Listener
  • Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

  • Casual Listener
  • Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Music library missing on iOS

PlanPremiumCountryUSADeviceiPhone X Operating SystemiOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?

  • Casual Listener
  • Plan Premium Country USA Device iPhone X  Operating System iOS- current   Not sure if this is an app update or what but I can only access playlists. My music library is missing?
  • sarahp18
  • Casual Listener
  • 2188 Views
  • 2 replies
  • 1 likes
  • 2188 Views
  • 2 replies
  • 1 likes

Imposible abrir Spotify

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar pero sigue igual. Alguien sabe cuál puede ser el pro...

  • Newbie
  • Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar p...
  • Jpgchief
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

Solved!! Songs will only download when I play them!

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears but not the green one. Only when I click on a song an...

  • Visitor
  • This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears bu...
  • Jpgchief
  • Spotify Star
  • 6147 Views
  • 1 replies
  • 0 likes
  • 6147 Views
  • 1 replies
  • 0 likes

Ayuda!

Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también poner el playlist en aleatorio, saben cómo solucionar...

  • Newbie
  • Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también po...
  • Jpgchief
  • Spotify Star
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes