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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136273 Views
  • 503 replies
  • 108 likes
  • 136273 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94537 Views
  • 19 replies
  • 38 likes
  • 94537 Views
  • 19 replies
  • 38 likes

There is no option to play all downloaded songs

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12.1.4 My Question or IssueWhen I open the app and click on library there is no option to play my downloaded songs only artists, albums or playlists. I have many songs that are not in playlis...

  • Visitor
  •   Plan Premium Country Canada Device iPhone XR Operating System iOS 12.1.4   My Question or Issue When I open the app and click on library there is no option to play my downloade...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

How can I find a song I listen before on Spotify

PlanFreeCountry Device(iPhone 6s, MacBook Pro 2015)Operating SystemIOS 12, MacOS My Question or IssueI listen a song just like 2 months ago. It is a really important song for me but I can’t remember what was it’s name. Is there any ways I can find it...

  • Newbie
  • Plan Free Country   Device (iPhone 6s, MacBook Pro 2015) Operating System IOS 12, MacOS   My Question or Issue I listen a song just like 2 months ago. It is a really important son...
  • Loxer
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Songs skipping mid song

PremiumUSAIphone 7 plus iOS 12.1.4 songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks.I've tried uninstalling, resetting my phone, logging out of my account, and turning off ...

  • Visitor
  • Premium USA Iphone 7 plus   iOS 12.1.4   songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks. I've tried un...
  • Loxer
  • Community Legend
  • 2976 Views
  • 2 replies
  • 0 likes
  • 2976 Views
  • 2 replies
  • 0 likes

My iPhone 6S Spotify connected to a random unknown desktop?

PlanPremiumCountryUSADeviceiPhone 6SOperating System11.4.1 My Question or IssueJust want to report a presumed bug. I was walking to school in San Francisco at 9:00 PM PST 3/16/2019, right? Opened up Spotify halfway there, and I got a message pop-up s...

  • Visitor
  • Plan Premium Country USA Device iPhone 6S Operating System 11.4.1   My Question or Issue Just want to report a presumed bug.   I was walking to school in San Francisco at 9:00 P...
  • Loxer
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Solved!! Can’t play liked songs anymore

PlanFreeCountryUSADeviceiPhone XROperating SystemiOS 12 My Question or IssueHi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be able to go to my liked songs and play them fully and in any order when I click...

  • Casual Listener
  • Plan Free Country USA Device iPhone XR Operating System iOS 12   My Question or Issue Hi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be ab...
  • Loxer
  • Community Legend
  • 22196 Views
  • 3 replies
  • 0 likes
  • 22196 Views
  • 3 replies
  • 0 likes

24 songs downloaded but Spotify says iv reached the limit

So I have downloaded 2 albums to my phone (24 songs) and when I try to download more I get the epic collection pop up. I know there is a limit but my 24 songs is no where close. Anyone know why and how I could fix this ?

  • Casual Listener
  • So I have downloaded 2 albums to my phone (24 songs) and when I try to download more I get the epic collection pop up. I know there is a limit but my 24 songs is no where close. Anyone know why and h...
  • Loxer
  • Community Legend
  • 714 Views
  • 7 replies
  • 0 likes
  • 714 Views
  • 7 replies
  • 0 likes

No more song section in “Your library”

My Question or Issue after some update, the entire songs section from “your library” has disappeared. I can only access my downloads in the playlist/albums sections. I liked having the option to have a place where all my downloads were present, like ...

  • Newbie
  • My Question or Issue   after some update, the entire songs section from “your library” has disappeared. I can only access my downloads in the playlist/albums sections. I liked having the optio...
  • cyberyaga
  • Newbie
  • 1170 Views
  • 1 replies
  • 12 likes
  • 1170 Views
  • 1 replies
  • 12 likes

Playlist search results (solved)

Search for Playlists shows since the update only (limited) 60 results!PlanFree/PremiumCountry Device My Question or Issueproblem solved.

  • Visitor
  • Search for Playlists shows since the update only (limited) 60 results! Plan Free/Premium Country   Device     My Question or Issue problem solved.   
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Crash viewing albums on Iphone Xs ios 12.1.4

PremiumUS DeviceIphone Xs ios 12.1.4app version: 8.4.97.900 My Question or IssueWithin the last week, attempting to view "Albums" from "Your Library" results in the app consistently crashing. Clearing the cache did not fix the issue.

  • Casual Listener
  •   Premium US   Device Iphone Xs ios 12.1.4 app version: 8.4.97.900   My Question or Issue Within the last week, attempting to view "Albums" from "Your Library" results in the ...
  • Loxer
  • Community Legend
  • 1045 Views
  • 7 replies
  • 1 likes
  • Crash
  • 1045 Views
  • 7 replies
  • 1 likes

Spotify can't open this type of link on this device and changes UI after quitting 2019

PlanPremiumCountryUnited States of AmericaDeviceiPhone XrOperating SystemiOS 12.1.4Spotify 8.4.97.900 My Question or IssueWhen trying to go to playlists or artists I get an error that "Spotify can't open this type of link on this device." I have trie...

  • Newbie
  • Plan Premium Country United States of America Device iPhone Xr Operating System iOS 12.1.4 Spotify 8.4.97.900   My Question or Issue When trying to go to playlists or artists I get an...
  • 901 Views
  • 0 replies
  • 5 likes
  • 901 Views
  • 0 replies
  • 5 likes

[Podcast] Can’t find the podcast queue

Premium (family)iphone 5s, ios 12.1.3Brazil Can’t find the podcast queue.

  • Regular
  • Premium (family) iphone 5s, ios 12.1.3 Brazil   Can’t find the podcast queue.
  • rafinharfp
  • Regular
  • 9634 Views
  • 7 replies
  • 6 likes
  • 9634 Views
  • 7 replies
  • 6 likes

Solved!! Why 'Recently Played' can no longer be edited?

PlanPremiumDeviceiPhone 8Operating SystemiOS 12 My Question or IssueHow do we edit the 'Recently Played' lists in the iOS app?In the previous version, you could edit the playlist and delete individual songs/albums in the 'Recently Played' list - incl...

  • Music Fan
  • Plan Premium Device iPhone 8 Operating System iOS 12   My Question or Issue How do we edit the 'Recently Played' lists in the iOS app? In the previous version, you could edit the playli...
  • Loxer
  • Community Legend
  • 57763 Views
  • 1 replies
  • 23 likes
  • 57763 Views
  • 1 replies
  • 23 likes

Solved!! UI issue: Alphabetical Filter bar missing

PlanPremium DeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhy has the alphabetical filter bar been removed on the iOS app? When you go to 'Your Library' > Music > and select 'Playlists', 'Artists' or 'Albums', you can no longer filter resu...

  • Music Fan
  • Plan Premium     Device iPhone 8 Operating System iOS 12   My Question or Issue Why has the alphabetical filter bar been removed on the iOS app?  When you go to 'Your L...
  • Loxer
  • Community Legend
  • 1013 Views
  • 1 replies
  • 0 likes
  • 1013 Views
  • 1 replies
  • 0 likes

Only plays one track at a time

PlanFree/PremiumCountry DeviceI pad pro Operating System12.1.4 My Question or IssueSpotify will only play one track at a time then stops ...i have to keep going back to the player to start a song again...have tried restarting iPad but no joy

  • Casual Listener
  • Plan Free/Premium Country   DeviceI pad pro  Operating System 12.1.4   My Question or Issue Spotify will only play one track at a time then stops ...i have to keep going back ...
  • Loxer
  • Community Legend
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

My iPhone doesn’t go to sleep

PlanPremiumCountrySwitzerlandDeviceiPhone 8plusMy iPhone doesn’t go to sleep when I’m in the Spotify app. Can you help me? Thanks in advance.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Premium Country Switzerland Device iPhone 8plus My iPhone doesn’t go to sleep when I’m in the Spotify app. Can you help me? Thanks in advance. (iOS 10, Android Oreo, Windows 10,etc...
  • Loxer
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Saved Artists no longer determined by Saved Songs

PlanPremiumCountryUSDevice(iPhone 7, Surface Pro)Operating System(iOS 10, Windows 10)My Question or IssueWhy have all the saved artists been unlinked from my saved songs? It used to be that whatever the artists of the songs I saved were reflected in ...

  • Newbie
  • Plan Premium Country US Device (iPhone 7, Surface Pro) Operating System (iOS 10, Windows 10) My Question or Issue Why have all the saved artists been unlinked from my saved songs? It used to...
  • deserae215
  • Regular
  • 844 Views
  • 1 replies
  • 8 likes
  • 844 Views
  • 1 replies
  • 8 likes

Play all saved songs from an artist

PlanPremiumCountryGermanyDeviceIPhone X, iPad Pro 10.5Operating SystemiOS 12 My Question or IssueHello, since the Spotify UI on iOS was changed it is not anymore possible to play all saved songs from one specific artist. In the „Artists“ section I on...

  • Newbie
  • Plan Premium Country Germany Device IPhone X, iPad Pro 10.5 Operating System iOS 12   My Question or Issue Hello, since the Spotify UI on iOS was changed it is not anymore possible to ...
  • 620 Views
  • 0 replies
  • 8 likes
  • 620 Views
  • 0 replies
  • 8 likes

Solved!! Recent update broke Waze/carplay integration UI

PremiumUSAiPhone Xs MaxiOS 12.1.4 My Question or Issue: A recent spotify app update made the waze UI banner not show up on my phone anymore. It's there but under the notch on some spotify screens, but not there at all on the now-playing screen. Any t...

  • Regular
  • Premium USA iPhone Xs Max iOS 12.1.4   My Question or Issue:   A recent spotify app update made the waze UI banner not show up on my phone anymore. It's there but under the notch on ...
  • Kvasiir
  • Regular
  • 1393 Views
  • 6 replies
  • 0 likes
  • 1393 Views
  • 6 replies
  • 0 likes

Can’t access my artists in library

I’m getting a message in my library that doesn’t allow me to access specific songs that I have saved for each artist. I can’t get to the songs that I have saved & it is extremely frustrating. I’m able to do it on the desktop version but can’t do it o...

C3ADBF32-E87B-4B5A-BB62-4FA3F003AC40.png
  • Casual Listener
  • I’m getting a message in my library that doesn’t allow me to access specific songs that I have saved for each artist. I can’t get to the songs that I have saved & it is extremely frustrating. I’m...
  • MokoMichel
  • Casual Listener
  • 2537 Views
  • 8 replies
  • 0 likes
  • 2537 Views
  • 8 replies
  • 0 likes

Library

PlanPremiumCountry Device(iPhone XR)Operating System(iOS 10) My Question or IssueHow do I play all songs in my library by one artist?

  • Visitor
  • Plan Premium Country   Device (iPhone XR) Operating System (iOS 10)   My Question or Issue How do I play all songs in my library by one artist?
  • 219 Views
  • 0 replies
  • 2 likes
  • 219 Views
  • 0 replies
  • 2 likes