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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93607 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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Solved!! Spotify turns offline when disconnecting from wifi

Plan: PremiumCountry: GermanyDevice: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XSOperating System: iOS 12.2 (issue exists for various years on iOS) My Question or IssueAs long as I can think of, I am unable to use Spotify without Wifi. If Wifi is unav...

Casual Listener

Plan: Premium Country: Germany Device: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XS Operating System: iOS 12.2 (issue exists for various years on iOS)   My Question or Issue As lo...

loadme

Casual Listener

1032 Views

1 replies

0 likes

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Problems adding to my liked songs

PlanFreeDeviceiPhone 6sOperating SystemiOS 12My Question or IssueWhenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Recently Saved” along with all “Liked Songs”Basically, my “Recently S...

Newbie

Plan Free Device iPhone 6s Operating System iOS 12 My Question or Issue Whenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Rece...

548 Views

0 replies

0 likes

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Behind The Lyrics not showing for some songs

Hi! Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of some of them.) I have force quit and reopened, installed and reinst...

Newbie

Hi!    Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of s...

484 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

iphone link stuck on App Store page

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app. when I click on a link that a friend has sent to a song/playlist, it takes me t...

Newbie

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app.   when I click on a l...

Bittencourt

Spotify Star

1309 Views

1 replies

0 likes

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  • 1 replies
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Playlist by spotify cuts short songs

PlanPremiumCountrySingaporeDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueWhenever I play a playlist by Spotify, the songs are cut short. For example when playing “Motivation Mix” by spotify, the first song “All Falls Down” has onl...

Casual Listener

Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Whenever I play a playlist by Spotify, the songs are cut short. For example when ...

carollo602

Newbie

2347 Views

2 replies

3 likes

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Solved!!Superuser Contribution Missing dislike/do not play option on the APP

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemIOS 12.1.4Application version8.5.0.833 My Question or IssueMy issue is that I can no longer dislike or stop Spotify from playing certain songs on my daily mix as it is missing the "do not ...

Newbie

Plan Premium Country United States Device iPhone XS Operating System IOS 12.1.4 Application version 8.5.0.833   My Question or Issue My issue is that I can no longer dislike or stop ...

Katerina

Spotify Legend

1347 Views

2 replies

0 likes

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Cannot save

i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past month I have had to reinstall 3 times. It just happened again toda...

Newbie

i am having ongoing issues not being able to save songs.  I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening.  In the past mon...

448 Views

0 replies

0 likes

Cannot save
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entire album showing up under saved

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it is, is there a way to turn this off?) or if it's a...

Casual Listener

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it...

collin7

Casual Listener

1491 Views

4 replies

6 likes

saved music
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  • 4 replies
  • 6 likes

Daily Mixes all disappeared (all platforms)

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all of my daily mixes disappeared. It started when they...

Newbie

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all ...

658 Views

0 replies

1 likes

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Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.1   My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...

12122018272

Casual Listener

2577 Views

3 replies

3 likes

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Local Files not downloading onto iPhone.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemWindows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in order to download local files onto my iPhone Spotify. But now even when the...

Regular

Plan Premium Country US Device iPhone 7 Operating System Windows 10   Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in o...

627 Views

0 replies

1 likes

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Solved!! Spotify not showing up as status on discord

Spotify doesn’t show up as my status on discord. I have tried-uninstalling discord and Spotify.-reconnecting my accountI’m on an iPhone 6s, with the latest iOS update. I have free Spotify

Casual Listener

Spotify doesn’t show up as my status on discord.  I have tried -uninstalling discord and Spotify. -reconnecting my account I’m on an iPhone 6s, with the latest iOS update. I have free Spotif...

Anita__xo

Casual Listener

4664 Views

4 replies

0 likes

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Spotify has been nothing but a disaster since I installed

Plan: PremiumCountry: USADevice: iPhone 6, iPad, Play music through Sonos Sound BarMy Question or Issue:I went all in on Spotify and got premium and installed the app on my phone, Mac and iPad. Since then, nothing works very well. Everytime I try to ...

Visitor

Plan: Premium Country: USA Device: iPhone 6, iPad,  Play music through Sonos Sound Bar My Question or Issue: I went all in on Spotify and got premium and installed the app on my phone, Mac ...

user-removed

Not applicable

675 Views

2 replies

0 likes

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  • 2 replies
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custom equalizer settings aren’t saved everytime I reopen spotify app on ios

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12.2) My Question or Issue question- i like my music a certain way so i use the custom equalizer settings to make my own pattern. However, everytime I exit the app and i stsrt playing my musi...

Newbie

  Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12.2)   My Question or Issue   question- i like my music a certain way so i use the custom equalizer set...

483 Views

0 replies

0 likes

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Deleting album tracks

PlanFree/PremiumCountry Device)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to be able to delete a track by tapping ‘...’ and selecting remove. This option seems to have disappeared, does anyone have a solution ...

Regular

Plan Free/Premium Country   Device) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I used to be able to delete a track by tapping ‘...’ ...

mookid74

Casual Listener

9820 Views

13 replies

4 likes

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  • 13 replies
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EPs are all below Singles

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps sometimes have exclusive songs or all separate song...

Newbie

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps ...

OneByBoo

Roadie

628 Views

1 replies

0 likes

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  • 1 replies
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Nike+ app not playing Spotify playlists

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone switches from WiFi to LTE. Once this happens, someti...

Newbie

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone s...

724 Views

0 replies

1 likes

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  • 0 replies
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Solved!! How to “like” a track without saving it to library?

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spotify to know I enjoyed the song and want similar re...

Visitor

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spo...

AppleG

Composer

1793 Views

1 replies

1 likes

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  • 1 replies
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Unable to sort playlists on iPad as described on Help pages

PlanPremiumCountryUKDeviceiPadOperating SystemIOS12 My Question or IssueI want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the three parallel lines doesn’t give me any options to sort.

Casual Listener

Plan Premium Country UK Device iPad Operating System IOS12   My Question or Issue I want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the ...

465 Views

0 replies

0 likes

  • 465 Views
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  • 0 likes