Error communication with spotify -> offline sync doesn't work

[tomtadeus]

Hi,

Everytime I open Spotify on my Iphone 4, I get this error, 

There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later.

What could be the problem? I always sync over wifi, and I have a Spotify Premium account.

Thanks for all your help,

Regards,

Tom

[Flurry]

i too have this problem, how has this not been fixed yet? It's major bug and one that will discourage plenty of prospective new users.

[alecp]

I have exactly the same problem. Changed playback quality to "high", had no impact. 

I have an iphone 3, incidentally.

[rmonsalvo]

Si alguien habla español, se lo agradezco. Me sale el siguiente el siguiente error: https://www.dropbox.com/s/kq248271molash3/IMG_0013.PNG

Alguien me puede ayudar?

---

@tomtadeus wrote:

Hi,

Everytime I open Spotify on my Iphone 4, I get this error, 

There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later.

What could be the problem? I always sync over wifi, and I have a Spotify Premium account.

Thanks for all your help,

Regards,

Tom

---

[Flurry]

I have contacted Spotify support who seem to be pretty clueless about this issue, they arent aware it has been around for some time and also how much of a big problem it is. I have been left with no fix after following all of their suggsetions of removing and reinstalling the app on all my ios devices. Also support have no idea why my ios devices continually attempt to talk back to a remote Spotify server when I am trying to sync my playlists  locally from my laptop to my ios devices, in the spotify app (as I have previously downloaded all my tracks using the desktop app). I really want Spotify to be my replacement service for music consumption and discovery but this bug is throwing a real spanner in the works for me 😞

[FrankoS]

I've just rebooted my iphone and now is working again..... strange. 

Iphone 4 with OS 6.

[Flurry]

Fixed!! 

For me this error was caused by having more than 3 devices attempting to sync.

Spotify has a limit of only 3 devices which are able to sync and download your offline playlists. An excellent person on Support just discovered this on my account and rectified the fault by kicking out all my connected devices, this then let my three devices start syncing straight away, ill just have to stop using Spotify on my fourth device.

If anyone else is having this issue ask Support to kick out your connected sessions and it may fix the error for you too.

🙂