Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have an iPhone 4S and have not previously had any problems with the app but in the last week I have started to have serious problems with syncing playlists for offline play. The playlists sync up to a point but then it gets stuck on a particular track (different each time) and simply won't go further. I have tried force-quitting the app, restarting my phone and even deleting and reinstalling the app from my Phone. Help!
Solved! Go to Solution.
We may need to do a little more in depth troubleshooting. Get in touch here and someone'll get back to you - if you get an automated response, reply back to it directly.
Hey there, thanks for posting. There's a limit of 3,333 tracks per device and syncing will also stop mid-sync if you reach the storage limit of your phone. Could either of those be the cause?
Nope, I have 300MB of space left and and only syncing just over 200 tracks.
We may need to do a little more in depth troubleshooting. Get in touch here and someone'll get back to you - if you get an automated response, reply back to it directly.
OK, done. Thanks!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…