Hebrew ver on IOS16.2 not showing Artists Info

[Keef_]

Plan

Premium

Country

Israel

Device

(iPhone SE 2022)

Operating System

(iOS 16.2)

My Question or Issue

Hebrew ver not showing Artists Info, can i change to the English version?

Any fix for this issue?

[Joan]

Hi there @Keef_,

Thanks for reaching out. Could you please provide us the following:

• Is this on all devices or only on the aforementioned iPhone? If any other devices are affected, please send us the model and OS version of those too.
• The exact Spotify Versions you use.
• When did this start happening? Did it work before?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

[Keef_]

My Spotify Version 8.8.2.511

iOS Version: 16.2

iPhone model: SE 2022 MMXJ3HB/A

its not working since i moved from Android to iOS …

cant see the artist info its blank

[Lyubka]

 Hey @Keef_, 

Thanks for getting back to us and providing the screenshot. 

We've reported this to the right teams, who will look into it. However, we're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

In the meantime, we can suggest that you change the App language. In order to do that go to Settings > Languages > App Language and tap on Continue when you see the pop up message. Then you'd need to select English under Preferred language. 

Hope this helps. Let us know if there's anything else we can do for you 🙂

[Keef_]

Hi 

Tnx for the fast answer!

I changes the language to English and it still doesn’t show the artist info

[AlejaR]

Hey @Keef_,

Thanks for keeping us in the loop!

As mentioned by @Lyubka, we've passed this info to the right team, so they're going to look into it, but we can confirm a specific time frame for this to be fixed. 

That being said, we'd recommend keeping your device and your Spotify app up to date, so you don't miss any developments in the matter.

We hope you found this helpful. Let us know if you need anything else. 

[Keef_]

I can see the info with the English version 

great!