Hidden songs are still played

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Hidden songs are still played

SaskiaCB
Regular

 

Plan

/Premium

Country Germany

 

Device

(iPhone Xs

Operating System

(iOS 

 

My Question or Issue

I can hide songs from play lists, but they are still played. What’s the use of that?

16 Replies

treszu
Casual Listener
Yeah, still having the same issue a couple of months later, reinstall doesn't help (well, sometimes it does, for a couple of minutes). Please, don't make me listen to my child's nursery rhymes in my favorite playlists!

Mihail
Moderator
Moderator

Hey folks,

 

Thanks posting here in the Community! We'll gladly shed some light on the situation.

 

Keep in mind that the way the Hide Song feature works at the moment is, that you can enable it for any song in a playlist made by Spotify or someone else. This means that the song will still appear in your own playlists or others that contain it. Songs can be hidden by going to the context menu (the three dots) and selecting "Hide song".

 

If you'd like to change, how this feature works, we suggest that you post an idea about it. The Idea Exchange is a great way for us to see what our users are interested in and how many people like a certain idea. You can read more about it here.

 

Hope this helps. Keep us posted if you have any questions.

MihailModerator
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tkoorn
Regular

No Mihail, that is not how it works.

That is how we would like it to work but the hidden songs in a playlist get played no matter what you do.
You can press the hide button and it will show that nice red don't enter sign but it will still get played.

Alex
Moderator
Moderator

Hi folks,

 

Just adding an extra note here.

 

Currently, if you hide a song on your mobile device, the song will automatically be made available for streaming if you log in through the desktop app, regardless of the playlist you are in. If you log in on mobile after that, those songs should still be hidden and unplayable. If you'd like this to be changed in the future, follow the instructions from @Mihail and create an Idea in the relevant board.

 

Hope you find this info useful.

AlexModerator
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Harrykidis
Casual Listener
  1. Your customers are telling you hidden songs are playing in android devices.  Can you please respond as to why?  

Jeremy
Moderator
Moderator

Hey @Harrykidis,

 

Thank you for your post. You should be able to hide a song from your Android device.

 

Can you perform a clean reinstall of the app to make sure there's no old cache files causing this?

 

It would also be great if you can let us know which version of the app you have?

We'll keep an eye out for your reply.

 

Cheers! 

JeremyModerator
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tkoorn
Regular

I am using 8.6.8.1094 on android 10

 

Hidden songs are played when shuffling a playlist.

Novy
Moderator
Moderator

Hey there @tkoorn

 

Thanks for reaching out about this. 

 

Just to confirm, did you hide these songs using the same device? Could you send over it's make and model?

 

Also, is this happening in all playlists or a specific one?

 

Keep us posted.

NovyModerator
 
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tkoorn
Regular

Yes I hide the songs on the same device that they are played on.

They get played on that device and also get played when playing on chromecast.

 

It happens on the daily mix playlists. 

 

I use a Cat s52 

Novy
Moderator
Moderator

Hey @tkoorn

 

Thanks for your reply. 

 

Would you mind letting us know if the same thing happens when you log into your account using a different device and hide the songs from that specific device? 

 

In case you haven't, we'd recommend following these steps in order to perform a clean reinstall of the app on your phone. This is helpful to get rid of any cache that might be causing issues. 

 

We'll keep an eye out for your reply.

NovyModerator
 
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Novy
Moderator
Moderator

Hi @tkoorn

 

Thanks for getting back to us. 

 

Just to confirm, were you able to test this using another device?

 

If possible, could you give it a try using a different internet connection just to see if you notice anything new?

 

Let us know how it goes. 

NovyModerator
 
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tkoorn
Regular
Reinstalled
cleared cache and storage

logged in again

got this again.


Tinus

Harrykidis
Casual Listener
I've have and it seems so have others on threads with no difference.
Example, on the Classic Rock playlist, in shuffle mode. I noticed that when
it doesn't skip, the "Θ" (minus) is not there when I view list of songs.
I know it's tough to debug an issue that doesn't work sometimes, but I'm
not the only.

May I suggest to put the "hide" symbol on the 1st page as you do the love
symbol on playlists!
Thank You,
Harry

SaskiaCB
Regular
Hi,
That’s unfortunately not the case.
I hide a song on a playlist (made by Spotify) and it doesn’t matter. The app is still playing it.

Thanks

Hajzlbaba
Regular
Came here with the same question. Hidden songs are still played. Android phone.

Don't they TEST anything anymore nowadays? Agility... I hate it.

btz1
Gig Goer
here it works only on ios, but not on the desktop.
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