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Home Screen Error

Home Screen Error

Plan

Premium

Country

USA

 

Device

iPhone 7

iOS 11.4

 

My Question or Issue

Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Nothing is working. I am a premium user if that helps identify the version of the app. 

Reply
1 Reply

Hey @scotttclark.

 

Could you send us the exact Spotify version numbers? Also, does the error comes back if you go to a different tab and then back to Home?

 

In the meantime, I suggest using a different internet connection or device to see if it behaves the same.

 

Keep us posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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