I'm a new user of Spotify and I have never received a push notification

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I'm a new user of Spotify and I have never received a push notification

Doruwastaken
Casual Listener

 

Plan

Premium

Country

United Kingdom

Device

Iphone 8 Plus

Operating System

iOS 11.4

 

My Question or Issue

I have been using Spotify for about 2 weeks now and I noticed I never get any push notification on my phone. I am following artists and when they release music I don't get a notification. All notifications are turned on, even email notifications, but I get 0!

5 Replies

Re: I'm a new user of Spotify and I have never received a push notification

Rock Star 16
Rock Star 16

Hey @Doruwastaken, Welcome to our Community.

 

You came to the right place!

Unfortunately Spotify has discontinued Push Notifications for Mobile apps. However, you can still get notifications by email. If you wish this feature to work again please suggest a new idea in Idea Submissions board or support this kind of idea if it has already been suggested

 

If you have any other questions, give me a shout ;)

 

Have a nice day :)

LoxerRock Star 16
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Note: I'm not a Spotify employee.
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Re: I'm a new user of Spotify and I have never received a push notification

Doruwastaken
Casual Listener

Then why can I turn off and on notifications settings into the mobile app and regardless of what I choose I still dont get anything

Re: I'm a new user of Spotify and I have never received a push notification

Rock Star 16
Rock Star 16

Good question! 

I guess it might come back again, besides you have the option for notifications to go straight to your inbox there too, that's why you see those options.

 

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I'm a new user of Spotify and I have never received a push notification

Doruwastaken
Casual Listener

But I dont get any emails aswell ... 

Re: I'm a new user of Spotify and I have never received a push notification

Rock Star 16
Rock Star 16

You don't get them too often.

Please go to this page to check them better and tinker with those settigs ;)

 

If you need anythig, just give me a shout :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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