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Login Failed

Avatar of Kmonroe92
Casual Listener
2016-06-06 08:45 PM
My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?
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Avatar of Bittencourt
Spotify Star
Spotify Star
2016-06-06 11:21 PM

Hi @Kmonroe92,

 

Please try using your Facebook username and password instead in the standard sign-in fields and let me know if this works.

 

BittencourtSpotify Star
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Avatar of Kmonroe92
Casual Listener
2016-06-07 12:23 AM
I tried entering my login information in the normal field and I am still
receiving the same "login failed" error message.
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Avatar of Bittencourt
Spotify Star
Spotify Star
2016-06-07 12:31 AM

Can you log in with other devices?

 

You could also reset your password from right here: https://www.spotify.com/password-reset/

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of Kmonroe92
Casual Listener
2016-06-07 12:36 AM
So far I have been able to log in with my Samsung Galaxy Tablet and my
desktop computer just not with my Iphone. This just started today, I was
able to use it yesterday an earlier this morning.
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