Announcements

Music stops after 10 second when using Apple Carplay

Music stops after 10 second when using Apple Carplay

jeffwelsh56

Happens in my car using Carplay but I've also just checked and it fails on wifi connection too. 

Plan

Premium

Country

 UK

Device

iPhone 7

Operating System

IOS 12.1 and Spotify version 8.4.786.643

 

My Question or Issue

 Just recently I find that each new song only plays for around 10 seconds before stopping. The status bar shows the song is still playing. I can forward to the next song and that starts okay but again will stop after around 10s This happens but using Carplay and now it also stops working from my home or office WiFi connection. I've deinstalled and re installed without fixing it.

Reply
3 Replies

Bittencourt

Hi @jeffwelsh56, thanks for writing!

 

There's something you might want to try - In your multitask menu, close down everything, and then open Spotify. Start playing a track, and let me know if it works.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

jeffwelsh56
Thanks for the response. Seems it was a Ford carplay issue. Changed the car and no problem

Bittencourt

Hey @jeffwelsh56, I'm glad you could solve the issue.

 

Let me know if you have any other questions!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod