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Plan
Free/Premium premium
Country Spain
Device iPhone Xs
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
iOS 12.2
My Question or Issue
It started this evening. Any song I choose whether it’s a downloaded one or not it stops after 20 second. When I tap the play key it plays again for another 20 seconds and so on.
Hey @SpotyRalf, I'll be happy to help!
It seems like you're on iOS 12.2. The latest iOS version is iOS 12.3.1. I'd recommend updating your device to the latest version, and let me know if the same issue happens.
You should be able to update your device by going to Settings > General > Software Update.
Let me know how this goes 🙂
Hey @SpotyRalf.
You're welcome! I'm happy to hear that this issue has been fixed. If you need a hand with anything else in the future, you can always reply here or start up a new thread and the community will be more than happy to help.
Have a great rest of your week 🙂
Hey @SpotyRalf.
I'm not sure what you mean by your question. Can you explain further please?
Thanks
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