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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
  • 95448 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

Band pages have no songs

Band pages have picture but no songs or discography. Plan premiumCountryCanadaDevice(iPhone 6, ipadOperating System(iOS 10 My Question or Issue

Casual Listener

Band pages have picture but no songs or discography.   Plan premium Country Canada Device (iPhone 6, ipad Operating System (iOS 10   My Question or Issue  

OneByBoo

Roadie

837 Views

3 replies

3 likes

  • 837 Views
  • 3 replies
  • 3 likes

Music not playing

PlanPremiumCountryCanadaDevice(iPhone 5sOperating System My Question or Issue I have seen a few other people on here with a similar problem to mine. When I try to listen to music that I’ve downloaded for offline play, a select few will only play. I h...

Casual Listener

  Plan Premium Country Canada Device (iPhone 5s Operating System     My Question or Issue  I have seen a few other people on here with a similar problem to mine. When I...

OneByBoo

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Recently Played

The new interface is horrid to say the least! Recently played is missing! That’s how I keeup with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add recently played!

Casual Listener

The new interface is horrid to say the least! Recently played is missing! That’s how I kee up with what I’m listening to! I hardly use playlist or podcasts! Bring back the old user interface or add ...

OneByBoo

Roadie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Downloaded music preference

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app). Does the Spotify app prefer the downloaded, high quality, versi...

Newbie

I have Spotify Premium and am using the download feature to download higher quality music opposed to what I would use when not using the feature (I always have Data Saver on in the app).   Doe...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

I can’t sign in but library still lets me okay music!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Unavailable musics

PlanPremiumCountryPortugalDeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueI was listening to a playlist and I noticed that some musics weren’t playing. Then I saw that the song appeared in a gray colour and I wasn’t able to select it. C...

Casual Listener

Plan Premium Country Portugal Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue I was listening to a playlist and I noticed that some musics weren’t playing. Then I s...

paul_cm81

Casual Listener

787 Views

3 replies

1 likes

  • 787 Views
  • 3 replies
  • 1 likes

Spotify app not working

PlanPremiumCountryUnited statesDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify homepage won’t load it keeps saying something went wrong and it won’t load anything or let me load any music I restart...

Newbie

Plan Premium Country United states Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Spotify homepage won’t load it keeps saying s...

Billy-J

Spotify Star

891 Views

1 replies

5 likes

Spotify
  • 891 Views
  • 1 replies
  • 5 likes

Something went wrong

Keep getting something went wrong. Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my end. Been a PREMIUM member for as long as I can remember...

Casual Listener

Keep getting something went wrong.  Have deleted and reinstalled the app. Restarted phone and tried again. Pretty tiring to be relegated to fix a problem that has nothing to do with things on my...

Billy-J

Spotify Star

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

No longer possible to view albums.

PlanPremiumCountryUSADeviceiphone 7 plus My Question or Issueever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, straight through search, and through view album on a song. All of those dis...

Newbie

Plan Premium Country USA Device iphone 7 plus   My Question or Issue ever since updating the app today, I can no longer view whole albums at all - I’ve tried through the artist page, str...

Billy-J

Spotify Star

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Auto skipping after ~60min

PlanPremiumCountryJapanDevice(iPhone X)Operating System(iOS 1012.3.1) My Question or IssueWhen listening to podcasts, they automatic skip after approximately 60min. Already did a clean reinstall and didn't worked. It's been a while this happens.

Newbie

Plan Premium Country Japan Device (iPhone X) Operating System (iOS 1012.3.1)   My Question or Issue When listening to podcasts, they automatic skip after approximately 60min. Already d...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Something Went Wrong

PremiumiPhone XRiOS 12.4 Started Spotify and got "Something Went Wrong"I can get to playlists and all other things just not HomeCleared the Cache, restarted the phone, restarted again, deleted Spotify and reinstalled (thanks for that I need to downlo...

Newbie

Premium iPhone XR iOS 12.4   Started Spotify and got "Something Went Wrong" I can get to playlists and all other things just not Home Cleared the Cache, restarted the phone, restarted agai...

fabianpoore

Casual Listener

4343 Views

12 replies

14 likes

  • 4343 Views
  • 12 replies
  • 14 likes

"Something went wrong" and "Browse isn't working right now" error even when is connected to internet

PlanFree/PremiumCountryMalaysiaDeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueBrowsing showing error like "Something went wrong" and "Browse isn't working right now" eventhough device is connected to the internet and the connection spee...

Newbie

Plan Free/Premium Country Malaysia Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue Browsing showing error like "Something went wrong" and "Browse isn't working ...

spotafied

Casual Listener

1705 Views

2 replies

10 likes

  • 1705 Views
  • 2 replies
  • 10 likes

home tab won’t appear just says something went wrong on my iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DizBuster

Casual Listener

1363 Views

2 replies

0 likes

  • 1363 Views
  • 2 replies
  • 0 likes

Home page and "made for you" not working

PlanPremium for familyCountryUnited States Device(iPhone, Macbook Pro late 2016)Operating System(iOS) My Question or IssueWhen open the Spotify app on my iPhone and Mac, the Home page gives me the error "something went wrong, please try again later"....

Newbie

Plan Premium for family Country United States   Device (iPhone, Macbook Pro late 2016) Operating System (iOS)   My Question or Issue When open the Spotify app on my iPhone and Ma...

FiveInchTaint

Music Fan

3016 Views

3 replies

2 likes

  • 3016 Views
  • 3 replies
  • 2 likes

Changing the order of playlists in iOS

DeviceiPhoneOperating SystemiOS 10 My Question or IssueAs the locked topic from a couple a years ago already said:It doesn,t seem possible on the iOS app to customize the order of you playlists?with edit you can delte or download them and with the 3 ...

Music Fan

Device iPhone Operating System iOS 10   My Question or Issue As the locked topic from a couple a years ago already said: It doesn,t seem possible on the iOS app to customize the order of ...

mrfart

Music Fan

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Unable to create new playlist/use home screen

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 12.3.1-up to date My Question or IssueI want to create a new playlist, and am unable. When Spotify opens, the "Home" screen says: "Something went wrong. Have another go?" with a white button that...

Visitor

  Plan Premium Country US Device iPhone XR Operating System iOS 12.3.1-up to date   My Question or Issue I want to create a new playlist, and am unable.    When Spoti...

sclemons202

Newbie

1330 Views

3 replies

2 likes

  • 1330 Views
  • 3 replies
  • 2 likes

Spotify on iPad Pro not connecting

As of late, Spotify has stopped working on my iPad Pro. I'm able to access my downloaded music, but I can't connect to the internet to download anything new. The most puzzling part about this is the fact that other apps work perfectly fine, while Spo...

Newbie

As of late, Spotify has stopped working on my iPad Pro.  I'm able to access my downloaded music, but I can't connect to the internet to download anything new.  The most puzzling part about ...

user-removed

Not applicable

902 Views

1 replies

1 likes

  • 902 Views
  • 1 replies
  • 1 likes

Audio Normalization Not Working On Imported Music

PlanPremiumCountryGermanyDeviceiPhone 5SOperating SystemiOS 12.2Spotify Version8.5.7.601 My Question or IssueI use Audio Normalization on Normal volume level to prevent distortion from the bass boost of the equalizer. However, when playing music impo...

Newbie

Plan Premium Country Germany Device iPhone 5S Operating System iOS 12.2 Spotify Version 8.5.7.601   My Question or Issue I use Audio Normalization on Normal volume level to prevent d...

771 Views

0 replies

2 likes

  • 771 Views
  • 0 replies
  • 2 likes

New update doesn't let you view songs or its albums properly

Plan - PremiumCountry - Saudi ArabiaDevice - Iphone 8Plus My Question or Issue:Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my songs now, not just liked songs? I also liked that when I liked a random ...

Casual Listener

Plan - Premium Country - Saudi Arabia Device - Iphone 8Plus   My Question or Issue: Spotify updated by itself and now only shows playlists, artists and albums. How can I view all my so...

chaotic0123

Casual Listener

1540 Views

3 replies

7 likes

  • 1540 Views
  • 3 replies
  • 7 likes

Superuser Contribution Lost 2K liked songs with update

As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is the rest of my music?

Casual Listener

  As of the update, the "songs" folder has become a playlist called "Liked Songs" (??WHY???). I had about 4K liked songs, and now this playlist is only about 2.5K songs. Where the heck is ...

JakePT

Casual Listener

2432 Views

5 replies

2 likes

  • 2432 Views
  • 5 replies
  • 2 likes