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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

  • 43369 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109041 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

  • 301893 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

  • 127808 Views
  • 19 replies
  • 38 likes

Roll Back to Previous Version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

836 Views

1 replies

5 likes

  • 836 Views
  • 1 replies
  • 5 likes

NEW UPDATE SUCCCKKKKSSSSSSSSSSSSSSS

PremiumCountry AUS DeviceiPhone XOperating SystemiOS 10 My Question or IssuePLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to collect!! I miss the "songs" tab in my library :((((

Newbie

Premium Country AUS   Device iPhone X Operating System iOS 10   My Question or Issue PLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to...

Loxer

Community Legend

680 Views

2 replies

6 likes

  • 680 Views
  • 2 replies
  • 6 likes

New Update

PlanPremiumCountry Device(iPhone Operating System(iOS 10 My Question or IssueOk the new update is fairly horrendous. What exactly happened to all my saved songs from artists? Do I really have to go back and add every individual artist again to my pag...

Regular

Plan Premium Country   Device (iPhone  Operating System (iOS 10   My Question or Issue Ok the new update is fairly horrendous. What exactly happened to all my saved songs fro...

Loxer

Community Legend

645 Views

1 replies

1 likes

  • 645 Views
  • 1 replies
  • 1 likes

Why did the recent update take important features AWAY?!? wth???!!

You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an album and get it listed within my downloaded albums, ...

Visitor

You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an al...

Loxer

Community Legend

908 Views

2 replies

10 likes

  • 908 Views
  • 2 replies
  • 10 likes

Solved!! Spotify song links

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like that Spotify song links open directly into the app via text messages. Howe...

Casual Listener

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Loxer

Community Legend

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
  • 0 likes

Song Tempo Changing Every Time iPhone Screen Goes to Sleep/Wakes Up

Plan: PremiumCountry: USADevice: iPhone XOperating System: iOS 12.2 Hello, Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me walk through my issue so it's helpful to understand the problem. 1. Wake up iPhone X and...

Newbie

Plan: Premium Country: USA Device: iPhone X Operating System: iOS 12.2   Hello,   Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me wal...

Loxer

Community Legend

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Artists not showing

I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no. Please help, so annoying.I also can’t find a way to change language from spanish to english on the app. PlanPremiumCountryChile Device(iP...

Casual Listener

I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no.  Please help, so annoying. I also can’t find a way to change language from span...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Latest Update

PlanPremiumCountryUSDeviceiPhone 6Operating System11.3 My Question or IssueThe latest update has made the user expierence much worse in so many ways. The biggest problem being that the Artist section is not what it was in terms of functionality. Why ...

Regular

Plan Premium Country US Device iPhone 6 Operating System 11.3   My Question or Issue The latest update has made the user expierence much worse in so many ways. The biggest problem bein...

Loxer

Community Legend

854 Views

1 replies

2 likes

  • 854 Views
  • 1 replies
  • 2 likes

Can't see my list of favourite song in iOS app.

DeviceiPhone 7 My Question or Issue:HiI just change my phone from Android to iPhone 7.In my android, I had the Spotify app with the full menu in "my library" which I could see my list of favorite songs that I liked.Now in the iPhone ios app, I can't ...

Newbie

Device iPhone 7   My Question or Issue: Hi I just change my phone from Android to iPhone 7. In my android, I had the Spotify app with the full menu in "my library" which I could see my lis...

Loxer

Community Legend

1729 Views

2 replies

0 likes

  • 1729 Views
  • 2 replies
  • 0 likes

New Update

Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?

Newbie

Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?     

Billy-J

Spotify Star

736 Views

1 replies

1 likes

  • 736 Views
  • 1 replies
  • 1 likes

Editing or deleting album tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

t0fr

Regular

1508 Views

2 replies

0 likes

  • 1508 Views
  • 2 replies
  • 0 likes

Solved!! Liking/unliking an album does not affect liking/unliking songs.

Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary. PlanPremiumCountryUsiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

Roadie

Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary.  Plan Premium ...

DanifC

Composer

1166 Views

3 replies

0 likes

  • 1166 Views
  • 3 replies
  • 0 likes

Individual songs are separated from albums in list

This is the dumbest thing that ever happened to this app. Occurs also on Mac app. I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of albums are separated. Why? I like my library sorted the way it ...

Regular

This is the dumbest thing that ever happened to this app. Occurs also on Mac app.   I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of alb...

DanifC

Composer

1799 Views

3 replies

3 likes

  • 1799 Views
  • 3 replies
  • 3 likes

Solved!! How to play all downloaded songs after latest update? [v8.5.7]

Operating System: iOSApp version: 8.5.7 My Question or IssueWhen driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don't see 'Songs' anywhere, is this menu item removed or hiding somewhere?

Newbie

  Operating System: iOS App version: 8.5.7   My Question or Issue When driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don'...

DanifC

Composer

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

NEW UPDATE RANT?

Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing: 1) Albums- Brooooo, so I go onto Albums, and half of them are gone? What? Because I've ...

Newbie

Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing:   1) Albums- Brooooo, so I go...

806 Views

0 replies

7 likes

Android
iOS
Mac
Update
  • 806 Views
  • 0 replies
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Why can't I get the new update?

PlanPremiumCountryNorway DeviceiPhone XS MaxOperating SystemiOS 12 (latest) My Question or IssueWhy didn't I get the new update? I'm on the latest version of spotify and a premium user... Please help

Casual Listener

  Plan Premium Country Norway   Device iPhone XS Max Operating System iOS 12 (latest)   My Question or Issue Why didn't I get the new update? I'm on the latest version of s...

JulianSeider

Regular

3075 Views

5 replies

3 likes

  • 3075 Views
  • 5 replies
  • 3 likes

Streaming with Cellular Data

I just purchased an iPhone 8 today and synced all of my data to it. For some reason my spotify won’t let me stream from cellular data (I have unlimited data with my carrier’s plan). It it will only play on wifi. What can I do to fix this? My cellular...

Newbie

I just purchased an iPhone 8 today and synced all of my data to it. For some reason my spotify won’t let me stream from cellular data (I have unlimited data with my carrier’s plan).    It...

Billy-J

Spotify Star

2266 Views

3 replies

0 likes

  • 2266 Views
  • 3 replies
  • 0 likes

Use Apple Watch as remote with iPhone XS

Plan Premium CountrySwedenDeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueHisince I switched to iPhone XS I can’t use my Apple Watch as remote for Spotify anymore. Doesn’t matter if I listen in my AirPods or on a Sonos or Harman Kardon....

Casual Listener

Plan Premium   Country Sweden Device iPhone XS Operating System iOS 12.3.1   My Question or Issue Hi since I switched to iPhone XS I can’t use my Apple Watch as remote for Spot...

Billy-J

Spotify Star

888 Views

3 replies

0 likes

Apple Watch
iPhone XS
  • 888 Views
  • 3 replies
  • 0 likes

Albums get in queue by just listening to a song from it

By playing a song, the album gets in the queue automatically without wanting to.PlanPremiumCountryGreeceDeviceiPhone 7Operating SystemiOS 12 My Question or Issue

Newbie

By playing a song, the album gets in the queue automatically without wanting to. Plan Premium Country Greece Device iPhone 7 Operating System iOS 12   My Question or Issue  

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Local files cant sync

PlanFree/PremiumCountry DeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueHey guys, I am having issues figuring out why my synced files won't play on my phone. It plays fine on my laptop. I tried doing the solutions that a google search h...

Newbie

Plan Free/Premium Country   Device iPhone XS Operating System iOS 12.3.1   My Question or Issue Hey guys, I am having issues figuring out why my synced files won't play on my phon...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes