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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Same Artist Playing All The Time After Every Song

My daughter got a hold of my iPhone and did something in Spotify where, after each track plays the same artist will pop up after. Specifically Taylor Swift. Doesn't matter if I'm shuffling a playlist or playing an album by another band, I'll load up ...

Casual Listener

My daughter got a hold of my iPhone and did something in Spotify where, after each track plays the same artist will pop up after. Specifically Taylor Swift. Doesn't matter if I'm shuffling a playlist...

JesseK74

Casual Listener

2312 Views

1 replies

0 likes

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  • 1 replies
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Track loops back on itself

PlanPremiumCountryUKDeviceiPhone XSOperating SystemiOS 12.3.1 Since the latest update, any track I play on the mobile app loops back on itself randomly while playing. It happens at random intervals, no matter the track. This his applies to music I’m ...

Newbie

Plan Premium Country UK Device iPhone XS Operating System iOS 12.3.1   Since the latest update, any track I play on the mobile app loops back on itself randomly while playing. It happen...

628 Views

0 replies

0 likes

iOS
repeat
Track loop
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Downloaded podcasts disappear

PlanPremiumTurkey Device(iPhone 6)Operating System(iOS 10) My Question or Issue After the new update i have noticed i can't track downloaded podcasts gathered under same file as ''downloads''. You need to go into each podcasts episodes and see one by...

Newbie

Plan Premium Turkey   Device (iPhone 6) Operating System (iOS 10)   My Question or Issue   After the new update i have noticed i can't track downloaded podcasts gathered und...

903 Views

0 replies

0 likes

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Get local files to show up in iOS app

I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again.The playlist shows up on my phone, but with no content. The only time I received a response was when I created a local network f...

Newbie

I have read almost all the posts in here and have tried everything from reinstalling the apps to import local files again. The playlist shows up on my phone, but with no content. The only time I rec...

821 Views

0 replies

0 likes

Mac
phone
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Can't see my Local Files on iPhone

I've been trying to sync my Local Files on my PC to my phone for a while now. I downloaded the playlist and theres a song in there as a test, but it wont show up on my phone. As a matter of fact, none of my local files will show up on my phone. Any h...

Visitor

I've been trying to sync my Local Files on my PC to my phone for a while now. I downloaded the playlist and theres a song in there as a test, but it wont show up on my phone. As a matter of fact, non...

OneByBoo

Roadie

937 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Follow artists

PlanPremiumCountrysweden Device(iPhone 7)My Question or Hi.why can I follow for example Adelitas Way but not Jack Berry? It is ok whit Jack Berry until I close down my spotify. When im open it again I am not following Jagk Berry but I am still follow...

Newbie

  Plan Premium Country sweden   Device (iPhone 7) My Question or  Hi. why can I follow for example Adelitas Way but not Jack Berry? It is ok whit Jack Berry until I close dow...

OneByBoo

Roadie

529 Views

1 replies

0 likes

Follow artist
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  • 1 replies
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IPhone 7+ and a KENWOOD car head unit.

I have had this setup working for over a year. Bluetooth to my vehicle non CarPlay app. Worked great. In fact it was the reason I went to a family premium subscription over another streaming company that I was paying for cause their app did this. Lat...

Newbie

I have had this setup working for over a year. Bluetooth to my vehicle non CarPlay app. Worked great. In fact it was the reason I went to a family premium subscription over another streaming company ...

381 Views

0 replies

0 likes

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How to clear the queue?

iOS app Apple XR - If I have music in my queue and want to listen to an album or playlist outside of my queue it will only play whatever song I tap on. How can I clear my queue so I can listen to the entire playlist or album that I choose? It's reall...

Casual Listener

iOS app Apple XR - If I have music in my queue and want to listen to an album or playlist outside of my queue it will only play whatever song I tap on. How can I clear my queue so I can listen to the...

scubascu

Newbie

1052 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Read music from library by default

So,when the playbak is set to online, the iOS spotify app is trying to load the data from a saved album from the internet first.In case the connection is lost or crappy the request will failed and the album will not be displayed even though it is rig...

Newbie

So, when the playbak is set to online, the iOS spotify app is trying to load the data from a saved album from the internet first. In case the connection is lost or crappy the request will failed an...

404 Views

0 replies

0 likes

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  • 0 replies
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how can i view the number of songs in a playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

485 Views

0 replies

1 likes

  • 485 Views
  • 0 replies
  • 1 likes

Problemas with podcasts

PlanPremiumCountryCosta RicaDevice(iPhone 8Operating System(iOS 10 My Question or IssueMany of the episodes from the program “el rincón de la espiritualidad” are not shown and cannot be played. This is the link of the program:https://open.spotify.com...

Newbie

Plan Premium Country Costa Rica Device (iPhone 8 Operating System (iOS 10   My Question or Issue Many of the episodes from the program “el rincón de la espiritualidad” are not shown an...

430 Views

0 replies

0 likes

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  • 0 replies
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Daily mix doesn’t change

It’s been more then a month and non of my Daily Mixes chaged... I’ve logged out and back in, deleted and re-downloaded the app and nothing helped. On Windows desktop the app works well. I use Spotify mostly on the road and without new mix every day i...

Casual Listener

It’s been more then a month and non of my Daily Mixes chaged... I’ve logged out and back in, deleted and re-downloaded the app and nothing helped. On Windows desktop the app works well.  I use ...

Sonicman

Casual Listener

856 Views

2 replies

0 likes

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  • 2 replies
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New update- why can't I listen to only the songs I saved from an artist?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS My Question or IssueThis update has made searching for songs on the fly just about impossible. I am used to pulling up artists in my library that contains JUST the songs I saved from that artist...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS   My Question or Issue This update has made searching for songs on the fly just about impossible. I am used to pulling up...

567 Views

0 replies

10 likes

  • 567 Views
  • 0 replies
  • 10 likes

Playing albums on mobile stops without finishing all songs

PlanFreeCountryUSADeviceiPhone SEOperating SystemiOS 12.3.1 My Question or IssueAny time I try playing an album, it will stop playing after a few songs, especially if it’s a short album. The app will refuse to play the same album again unless I switc...

Newbie

Plan Free Country USA Device iPhone SE Operating System iOS 12.3.1   My Question or Issue Any time I try playing an album, it will stop playing after a few songs, especially if it’s a ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

I cannot play music on my iPod in offline mode

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

598 Views

1 replies

0 likes

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  • 1 replies
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[IOS] Queue does not display correctly on iPhone

PlanPremium FamilyCountryUSA DeviceiPhone 8Operating SystemiOS 12.2 running Spotify v8.5.7.601 My Question or IssueThe same one I asked about around a year ago, here. tl;dr- When looking at my queue on my phone, the last song in the queue is complete...

Regular

Plan Premium Family Country USA   Device iPhone 8 Operating System iOS 12.2 running Spotify v8.5.7.601   My Question or Issue The same one I asked about around a year ago, here. ...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
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Why was any of this necessary?

Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side where you could skip from letter to letter isn't th...

Newbie

Why can't Spotify just leave well enough alone? The old layout was perfect. Now when i go to my artists, only like a dozen of my hundreds of artists are actually saved and the little bar on the side ...

dzd5182

Casual Listener

658 Views

1 replies

12 likes

  • 658 Views
  • 1 replies
  • 12 likes

Scroll bar for artists is gone/ terrible UI changes

Hi,There has been a huge layout change in the spotify app (without updating the app).I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the right, where you touch on B and the app scrolls to the ar...

Casual Listener

Hi, There has been a huge layout change in the spotify app (without updating the app). I can't scroll through my artists via the first letter anymore! On saturday, I used to have this bar on the ri...

condemidavide94

Casual Listener

2286 Views

4 replies

11 likes

  • 2286 Views
  • 4 replies
  • 11 likes

Cannot download music even after removing all offline devices, and reinstalling app on phone.

PlanPremiumCountryUS Deviceiphone 8Operating SystemiOS 12.3.1 My Question or Issue:I am getting the "epic collection" error and unable to download music on my phone. However, I removed all my offline devices (there were only 5, which is supposedly th...

Newbie

Plan Premium Country US   Device iphone 8 Operating System iOS 12.3.1   My Question or Issue: I am getting the "epic collection" error and unable to download music on my phone. H...

583 Views

0 replies

0 likes

Download limit
epic collection
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Regarding the UI update

Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I highly dislike the new interface on mobile. I can’t see...

Casual Listener

Now I have been using Spotify for maybe around 4 months now, and have really been enjoying it. Very smooth and easy to get around... until a couple of days ago. I’ll get straight to the point: I high...

Billy-J

Spotify Star

952 Views

1 replies

3 likes

  • 952 Views
  • 1 replies
  • 3 likes