Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37101 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102567 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431209 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299107 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
825 Views
1 replies
5 likes
PremiumCountry AUS DeviceiPhone XOperating SystemiOS 10 My Question or IssuePLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to collect!! I miss the "songs" tab in my library :((((
Premium Country AUS Device iPhone X Operating System iOS 10 My Question or Issue PLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to...
Community Legend
671 Views
2 replies
6 likes
PlanPremiumCountry Device(iPhone Operating System(iOS 10 My Question or IssueOk the new update is fairly horrendous. What exactly happened to all my saved songs from artists? Do I really have to go back and add every individual artist again to my pag...
Plan Premium Country Device (iPhone Operating System (iOS 10 My Question or Issue Ok the new update is fairly horrendous. What exactly happened to all my saved songs fro...
Community Legend
633 Views
1 replies
1 likes
You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an album and get it listed within my downloaded albums, ...
You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an al...
Community Legend
899 Views
2 replies
10 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like that Spotify song links open directly into the app via text messages. Howe...
Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Community Legend
1240 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: iPhone XOperating System: iOS 12.2 Hello, Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me walk through my issue so it's helpful to understand the problem. 1. Wake up iPhone X and...
Plan: Premium Country: USA Device: iPhone X Operating System: iOS 12.2 Hello, Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me wal...
Community Legend
1152 Views
1 replies
0 likes
I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no. Please help, so annoying.I also can’t find a way to change language from spanish to english on the app. PlanPremiumCountryChile Device(iP...
I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no. Please help, so annoying. I also can’t find a way to change language from span...
376 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 6Operating System11.3 My Question or IssueThe latest update has made the user expierence much worse in so many ways. The biggest problem being that the Artist section is not what it was in terms of functionality. Why ...
Plan Premium Country US Device iPhone 6 Operating System 11.3 My Question or Issue The latest update has made the user expierence much worse in so many ways. The biggest problem bein...
Community Legend
847 Views
1 replies
2 likes
DeviceiPhone 7 My Question or Issue:HiI just change my phone from Android to iPhone 7.In my android, I had the Spotify app with the full menu in "my library" which I could see my list of favorite songs that I liked.Now in the iPhone ios app, I can't ...
Device iPhone 7 My Question or Issue: Hi I just change my phone from Android to iPhone 7. In my android, I had the Spotify app with the full menu in "my library" which I could see my lis...
Community Legend
1713 Views
2 replies
0 likes
Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?
Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?
Spotify Star
719 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Regular
1494 Views
2 replies
0 likes
Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary. PlanPremiumCountryUsiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...
Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary. Plan Premium ...
Composer
1153 Views
3 replies
0 likes
This is the dumbest thing that ever happened to this app. Occurs also on Mac app. I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of albums are separated. Why? I like my library sorted the way it ...
This is the dumbest thing that ever happened to this app. Occurs also on Mac app. I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of alb...
Composer
1781 Views
3 replies
3 likes
Operating System: iOSApp version: 8.5.7 My Question or IssueWhen driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don't see 'Songs' anywhere, is this menu item removed or hiding somewhere?
Operating System: iOS App version: 8.5.7 My Question or Issue When driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don'...
Composer
1266 Views
1 replies
0 likes
Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing: 1) Albums- Brooooo, so I go onto Albums, and half of them are gone? What? Because I've ...
Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing: 1) Albums- Brooooo, so I go...
788 Views
0 replies
7 likes
PlanPremiumCountryNorway DeviceiPhone XS MaxOperating SystemiOS 12 (latest) My Question or IssueWhy didn't I get the new update? I'm on the latest version of spotify and a premium user... Please help
Plan Premium Country Norway Device iPhone XS Max Operating System iOS 12 (latest) My Question or Issue Why didn't I get the new update? I'm on the latest version of s...
Regular
3044 Views
5 replies
3 likes
I just purchased an iPhone 8 today and synced all of my data to it. For some reason my spotify won’t let me stream from cellular data (I have unlimited data with my carrier’s plan). It it will only play on wifi. What can I do to fix this? My cellular...
I just purchased an iPhone 8 today and synced all of my data to it. For some reason my spotify won’t let me stream from cellular data (I have unlimited data with my carrier’s plan). It...
Spotify Star
2250 Views
3 replies
0 likes
Plan Premium CountrySwedenDeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueHisince I switched to iPhone XS I can’t use my Apple Watch as remote for Spotify anymore. Doesn’t matter if I listen in my AirPods or on a Sonos or Harman Kardon....
Plan Premium Country Sweden Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Hi since I switched to iPhone XS I can’t use my Apple Watch as remote for Spot...
Spotify Star
878 Views
3 replies
0 likes
By playing a song, the album gets in the queue automatically without wanting to.PlanPremiumCountryGreeceDeviceiPhone 7Operating SystemiOS 12 My Question or Issue
By playing a song, the album gets in the queue automatically without wanting to. Plan Premium Country Greece Device iPhone 7 Operating System iOS 12 My Question or Issue
346 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone XSOperating SystemiOS 12.3.1 My Question or IssueHey guys, I am having issues figuring out why my synced files won't play on my phone. It plays fine on my laptop. I tried doing the solutions that a google search h...
Plan Free/Premium Country Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Hey guys, I am having issues figuring out why my synced files won't play on my phon...
304 Views
0 replies
0 likes
