Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232452 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114034 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442900 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303904 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this? PlanPremiumCountryUSADeviceiPhone XROperating System(iOS late...
I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this? P...
Regular
2110 Views
8 replies
0 likes
Every time I try to play (on Musixmatch) a Saved Lyrics song that I added to my iPod, I am asked to connect Spotify. try to connect, and am told I can't because of no Internet. I use Musixmatch when in the car with no internet. I have Spotify offline...
Every time I try to play (on Musixmatch) a Saved Lyrics song that I added to my iPod, I am asked to connect Spotify. try to connect, and am told I can't because of no Internet. I use Musixma...
Roadie
1484 Views
1 replies
0 likes
Want to add my voice to the many, many users that don’t like the new update. Taking away a specific songs page with a scrolling alphabet bar is awful. Same goes for having to follow an artist for them to show up in your artist tab. Any album I have s...
Want to add my voice to the many, many users that don’t like the new update. Taking away a specific songs page with a scrolling alphabet bar is awful. Same goes for having to follow an artist for the...
Newbie
1539 Views
2 replies
10 likes
PlanPremiumCountryUsaDevice(iPhone , iPad mini, Operating System12.3 8.5.7.601 My Question or IssueBack in October of 2018 I’ve had issues with the eq function in conjunction with apple airplay. Works fine with the device I’m listing to until switchi...
Plan Premium Country Usa Device (iPhone , iPad mini, Operating System 12.3 8.5.7.601 My Question or Issue Back in October of 2018 I’ve had issues with the eq function ...
Regular
735 Views
1 replies
0 likes
PlanFree/PremiumCountryDenmarkDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueAfter the most recent update, I've come to notice that the "Liked Songs" is constantly displayed in the top of my playlists, which it isn't on PC. This is very...
Plan Free/Premium Country Denmark Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue After the most recent update, I've come to notice that the "Liked Songs" is...
Casual Listener
1014 Views
2 replies
1 likes
so i’ve never experienced this only with these songs. whenever i try to play melanie martinez’s explicit songs from her crybaby album it won’t play? it just skips it. and i can’t download it either, i’ll click download and all the songs will download...
so i’ve never experienced this only with these songs. whenever i try to play melanie martinez’s explicit songs from her crybaby album it won’t play? it just skips it. and i can’t download it either, ...
1401 Views
0 replies
1 likes
I have always been able to see how many tracks in my playlists now info is not there anymore.. replaced with my full name after every playlist:like i do not know my name!!! Bring back the number of tracks below the playlists.. who came up with the st...
I have always been able to see how many tracks in my playlists now info is not there anymore.. replaced with my full name after every playlist: like i do not know my name!!! Bring back the nu...
Casual Listener
1147 Views
2 replies
3 likes
Premium Family, USAiPhone SE I had downloaded lots of albums, and deleted selected songs from those albums I didn't want to keep so that I could listen to the albums anytime without the songs I didn't want. But all of a sudden all of the songs I had ...
Premium Family, USA iPhone SE I had downloaded lots of albums, and deleted selected songs from those albums I didn't want to keep so that I could listen to the albums anytime without the so...
Roadie
1109 Views
3 replies
3 likes
PlanPremiumDevice(iPhone XS)Operating System(iOS 10, Windows 7) My Question or IssueSince the new update I'm having really hard time listening to music like I used to. The new "Songs"/"Liked songs" is really weird and not functional like it used to b...
Plan Premium Device (iPhone XS) Operating System (iOS 10, Windows 7) My Question or Issue Since the new update I'm having really hard time listening to music like I used to. The new "S...
Spotify Star
1100 Views
1 replies
4 likes
PlanPremium DeviceiPhone XROperating SystemiOS 12 My Question or IssueI don't know who in the Spotify office was smoking this much crack, but the June '19 updated UI is trash. There is no longer a way to see all liked artists (you now have to go to e...
Plan Premium Device iPhone XR Operating System iOS 12 My Question or Issue I don't know who in the Spotify office was smoking this much crack, but the June '19 updated ...
Regular
1714 Views
2 replies
8 likes
PlanPremiumCountryUSA/ITDeviceiPhone Xs MaxOperating SystemiOS 13.0 My Question or IssueThe design focus of the June update appears to have been to bury as much content as possible with no clear way to access it without searching. Recently played, wh...
Plan Premium Country USA/IT Device iPhone Xs Max Operating System iOS 13.0 My Question or Issue The design focus of the June update appears to have been to bury as much content as po...
Newbie
1399 Views
5 replies
14 likes
PlanPremiumCountryUSDeviceiPhone 6+Operating System11.3 My Question or IssueWhy does playing my downloaded music still use my data? This of course never used to happen before the June update. Thanks Spotify for using up my data this month. Off to App...
Plan Premium Country US Device iPhone 6+ Operating System 11.3 My Question or Issue Why does playing my downloaded music still use my data? This of course never used to happen before...
Regular
695 Views
1 replies
0 likes
Is there a way to see the "do not play" songs? I was listening to a song that I enjoyed, but I pressed the wrong button to save it and now its lost forever. I couldn't remember the name of the song. I'm just asking if there is a list where those song...
Is there a way to see the "do not play" songs? I was listening to a song that I enjoyed, but I pressed the wrong button to save it and now its lost forever. I couldn't remember the name of the song. ...
Community Legend
776 Views
2 replies
0 likes
PlanPremiumCountry DeviceiPhone 7SOperating System My Question or IssueI'd like to know why the Spotify app randomly asks which device I want to listen to my current song on, then changes my music to some other songs not on my playlist? NO OFFENSE TO...
Plan Premium Country Device iPhone 7S Operating System My Question or Issue I'd like to know why the Spotify app randomly asks which device I want to listen to my curre...
Composer
1110 Views
1 replies
0 likes
So with the new (terrible) library layout, it seems that Spotify has removed the front page that had a list of your recently played albums and playlists. Where has this gone? And I don't mean the "heavy rotation" section of the front page. Basically ...
So with the new (terrible) library layout, it seems that Spotify has removed the front page that had a list of your recently played albums and playlists. Where has this gone? And I don't mean the "he...
Music Fan
5361 Views
10 replies
12 likes
PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueI cannot add an album to my queue unless I'm on WiFi. I'd like to be able to do this whenever and I'm not always on a wifi network. How do I add an album to my queue w...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue I cannot add an album to my queue unless I'm on WiFi. I'd like to be able to...
516 Views
0 replies
1 likes
PlanFree/PremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 10 My Question or Issue I’ve already cancelled my subscription because of this new update but here is an idea that would benefit everybody. With the new update, not all albums wit...
Plan Free/Premium Country United States Device iPhone 8 Operating System iOS 10 My Question or Issue I’ve already cancelled my subscription because of this new update b...
1119 Views
0 replies
1 likes
I opened spotify to listen to a specific artist today and more than have of the artists are missing from my artists tab. For some reason many of the artists are showing up as suggested and when I hit follow it adds all of the songs from that artist t...
I opened spotify to listen to a specific artist today and more than have of the artists are missing from my artists tab. For some reason many of the artists are showing up as suggested and when I hit...
565 Views
0 replies
2 likes
PlanPremiumCountryCanadaDeviceIPhone 6sOperating SystemiOS 12.3.1My Question or Issue So since the June 2019 update, a bunch of my saved and downloaded music in my library won’t play if I’m disconnected from wifi or data. All my music had to be downl...
Plan Premium Country Canada Device IPhone 6s Operating System iOS 12.3.1 My Question or Issue So since the June 2019 update, a bunch of my saved and downloaded music in my library wo...
Spotify Star
2880 Views
8 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 6sOperating System(iOS 10 My Question or IssueIs it possible to roll back to the old UI version? At this point, the new update has made a complete mess of my library to the point it is nearly unusable without massiv...
Plan Premium Country USA Device (iPhone 6s Operating System (iOS 10 My Question or Issue Is it possible to roll back to the old UI version? At this point, the new update has made a c...
Community Legend
1562 Views
2 replies
11 likes
