Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242325 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125363 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451839 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307808 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountrySpainDeviceiPhone 7Operating SystemLatest iOS My Question or IssueI get an error that says something like “something didn’t go the way it should” (translating the message from Spanish).This error appears every time I search for a song,...
Plan Free Country Spain Device iPhone 7 Operating System Latest iOS My Question or Issue I get an error that says something like “something didn’t go the way it should” (translating th...
Community Legend
630 Views
3 replies
0 likes
Iphone XS - music keeps pausing randomly. Have tried all of the suggestions on here. Reinstall app, restart, log out everywhere etc and they make no difference. Any help/suggestions appreciated.
Iphone XS - music keeps pausing randomly. Have tried all of the suggestions on here. Reinstall app, restart, log out everywhere etc and they make no difference. Any help/suggestions appreciated. &nb...
366 Views
0 replies
0 likes
PlanPremiumCountryUSAMy Question or IssueAgh. So I came to this site extremely upset and frustrated, and I now see I am not alone. I despise the new update it is absolutely terrible both visually and to use. I have never had an issue with spotify (ha...
Plan Premium Country USA My Question or Issue Agh. So I came to this site extremely upset and frustrated, and I now see I am not alone. I despise the new update it is absolutely terrible...
500 Views
0 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Music Fan
1967 Views
7 replies
0 likes
PremiumUnited StatesiPhone 8 | iOS 10 So I'm loving Stations and considering deleting my premium Pandora account. However, a few things are making me wait and I'm hoping anyone has more info on a few of the below.1. CarPlay - any way or news on when ...
Premium United States iPhone 8 | iOS 10 So I'm loving Stations and considering deleting my premium Pandora account. However, a few things are making me wait and I'm hoping anyone has ...
Casual Listener
2111 Views
6 replies
1 likes
PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueThe Playlist Folders created on the desktop app won't sync with my iOS device quite right. In the playlist section of my iPhone I can see the names of the folders w...
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.3.1 My Question or Issue The Playlist Folders created on the desktop app won't sync with my iOS device quite righ...
Composer
779 Views
1 replies
0 likes
I was listening to an album, and not even four songs in and it starts playing completely unrelated songs. The album has 17 songs! I tried reshuffling the playlist (playing another playlist and coming back to this one, it usually works) but it still k...
I was listening to an album, and not even four songs in and it starts playing completely unrelated songs. The album has 17 songs! I tried reshuffling the playlist (playing another playlist and coming...
486 Views
0 replies
0 likes
Issue solved!
Issue solved!
Not applicable
869 Views
1 replies
0 likes
So first of all, hello great job with this app. It has really allowed me to be me... weird lol. But anywho ive come across a ‘bug’ that allows duplicates into your playlist through the new ‘add songs’ feature. For me ive got very large playlists and ...
So first of all, hello great job with this app. It has really allowed me to be me... weird lol. But anywho ive come across a ‘bug’ that allows duplicates into your playlist through the new ‘...
745 Views
0 replies
0 likes
the new premium update has no place for the recently played. it's recently played for a reason!!! because i really like it!!! and if i can't find it quickly i will forget because i have no memory for album covers! add a recently played section again,...
the new premium update has no place for the recently played. it's recently played for a reason!!! because i really like it!!! and if i can't find it quickly i will forget because i have no memory for...
Casual Listener
3143 Views
8 replies
9 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueam i supposed to dread using spotify? becuase now i just angy when i open it and see that i c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue am i su...
Newbie
1290 Views
3 replies
7 likes
WNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryISADeviceiPhone 8My Question or IssueI’m having issues with Spotify freezing in my Mini Cooper S 2018. I have to ...
WNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country ISA Device iPhone 8 My Question or Issue I’m havin...
Casual Listener
1114 Views
1 replies
1 likes
How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very annoying.PlanPremiumCountryChinaDeviceiphone x & 7Op...
How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very a...
526 Views
0 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemWindows 7 My Question or Issue:How do you play all your songs from all your playlists in the iPhone Spotify app?How can I shuffle play all those songs?
Plan Premium Country Canada Device iPhone 6S Operating System Windows 7 My Question or Issue: How do you play all your songs from all your playlists in the iPhone Spotify app? How c...
Community Legend
2299 Views
1 replies
1 likes
Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly. My premium spotify has suddenly been destroyed. I don't understand what has happened? I can no long play my songs in order on th...
Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly. My premium spotify has suddenly been destroyed. I don't unders...
Regular
1413 Views
1 replies
2 likes
DeviceiPhone x My Question or IssueAfter the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared.Is there still a way I can shuffle play my songs (and by that I don’t m...
Device iPhone x My Question or Issue After the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared...
Community Legend
1395 Views
1 replies
1 likes
PlanPremiumCountry Device(iPhone Xs)Operating SystemiOS 10 My Question or IssueWhy do i have to re-download all offline music when i have to reboot the iPhone.This happened a few times while traveling. No offline music on the spotify after a phone re...
Plan Premium Country Device (iPhone Xs) Operating System iOS 10 My Question or Issue Why do i have to re-download all offline music when i have to reboot the iPhone....
Spotify Star
930 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone X, 256GBOperating SystemiOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes upfront. Sometimes, even, it goes two or three episodes backwards. Happen...
Plan Premium Country Brazil Device iPhone X, 256GB Operating System iOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes...
691 Views
0 replies
0 likes
PlanPremiumCountryPortugalDeviceIphone 8 Operating SystemiOS 12 (12.3.1) My Question or Issuea few weeks I have been using spotify and the music stops giving and I always have to click again on the play button I've reinstalled the app, logged out and...
Plan Premium Country Portugal Device Iphone 8 Operating System iOS 12 (12.3.1) My Question or Issue a few weeks I have been using spotify and the music stops giving and I alway...
Spotify Star
1997 Views
18 replies
0 likes
Plan: PremiumCountry: MexicoDevice: iPhone SEOperating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't seem to be able to filter by Downloaded Songs anymore. I can filter...
Plan: Premium Country: Mexico Device: iPhone SE Operating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't s...
1217 Views
0 replies
13 likes
