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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237361 Views

27 replies

5 likes

  • 237361 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118599 Views

116 replies

13 likes

Other
  • 118599 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305440 Views

62 replies

16 likes

  • 305440 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130793 Views

19 replies

38 likes

  • 130793 Views
  • 19 replies
  • 38 likes

Albums gone?

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anything quickly and easily without covers being available...

Gig Goer

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anythin...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Shared playlists cannot be found

Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username?I tried to follow the steps given by support „spotify:user:username“ but I cannot be found.neither can playlists. what do I do wrong? th...

Casual Listener

Hey there!   I am wondering why my shared playlists cannot be found when searched for with playlistname or username? I tried to follow the steps given by support „spotify:user:username“ but I...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

My mixtape doesn‘t change

PlanFreeCountryAustriaDeviceiPhone 6sOperating SystemiOS 11.3.1 My Question or IssueFor about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t remove the titles I disliked. I already tried deleting and reinstalling the ...

Newbie

Plan Free Country Austria Device iPhone 6s Operating System iOS 11.3.1   My Question or Issue For about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

album arts not showing

PlanPremiumCountryukDeviceiPhone XOperating SystemiOS 12.3.1i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for me: restarting phonedeleting and reinstalling the appusing other internet c...

Newbie

Plan Premium Country uk Device iPhone X Operating System iOS 12.3.1 i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts  what didn't work for m...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Playing random playlists

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this? There were still songs that haven't been played in...

Casual Listener

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this?...

anton_12

Regular

4830 Views

5 replies

0 likes

  • 4830 Views
  • 5 replies
  • 0 likes

Ring when changing songs

PlanPremiumCountryFrance Device(iPhone 6)Operating System(iOS 12.3) My Question or IssueHi, I have an issue that is absolutely ruining my experience with your service. Every time I change/skip a song, I hear a terribly loud ring. Is there any way to ...

Newbie

  Plan Premium Country France  Device (iPhone 6) Operating System (iOS 12.3)   My Question or Issue Hi, I have an issue that is absolutely ruining my experience with your se...

Billy-J

Spotify Star

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Hey Spotify, are you planning on doing anything to address the terrible decisions?

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answer one question without the copy and pasted respons...

Regular

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answ...

594 Views

0 replies

6 likes

  • 594 Views
  • 0 replies
  • 6 likes

Issues with Latest iOS update

PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueHey Spotify, Are you seeing how much people hate the latest iOS update? There are literally hundreds of posts on Reddit r/Spotify and https://forums.macrumors.com/threa...

Regular

Plan Premium Country US Device iPhone XS Max Operating System iOS 12   My Question or Issue Hey Spotify,   Are you seeing how much people hate the latest iOS update? There are l...

637 Views

0 replies

3 likes

  • 637 Views
  • 0 replies
  • 3 likes

Solved!! Rock nation ad

I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying

Casual Listener

I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying  

DanifC

Composer

1528 Views

7 replies

0 likes

  • 1528 Views
  • 7 replies
  • 0 likes

Solved!! Why No songs category anymore?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

DanifC

Composer

4903 Views

10 replies

3 likes

  • 4903 Views
  • 10 replies
  • 3 likes

“BUG” with apple airplay and eq stop ignoring us.

Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?

Regular

Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Songs menu choice is gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the spotify app updated itself yesterday and now the only menu link that I ever used (songs)...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

DanifC

Composer

814 Views

1 replies

1 likes

  • 814 Views
  • 1 replies
  • 1 likes

Play first song on Playlist, then it jumps to 'Queue?'

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith this latest update, I keep getting tossed back to something called a 'queue.' I start pl...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue With th...

DanifC

Composer

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

New version 06/18/19

Hi!since today Spotify has a new version, which does not filter the artists in alphabetical order anymore.also there was the the feature „songs“ where you could shuffle all of your downloaded songs.i really enjoyed that and i don’t understand why art...

Casual Listener

Hi! since today Spotify has a new version, which does not filter the artists in alphabetical order anymore. also there was the the feature „songs“ where you could shuffle all of your downloaded son...

DanifC

Composer

1682 Views

8 replies

5 likes

  • 1682 Views
  • 8 replies
  • 5 likes

June update removed my artists

PlanPremiumCountryUSDeviceiPhone 7Operating System(iOS 12 My Question or IssueAfter the June UI update all of my artists are gone. My songs are still downloaded and in the Liked Songs Playlist (why isn’t there a songs tab?) but all my artists don’t a...

Casual Listener

Plan Premium Country US Device iPhone 7 Operating System (iOS 12   My Question or Issue After the June UI update all of my artists are gone. My songs are still downloaded and in the Li...

DanifC

Composer

1835 Views

8 replies

4 likes

  • 1835 Views
  • 8 replies
  • 4 likes

[All Platforms] Party Mode: Only Queue, Password, etc.

Plan PremiumCountry USA Device(iPhone Operating System(iOS 10) With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it plays the first song before jumping back to the 'Queue.' What is this 'Queue' and How ...

Regular

Plan Premium Country USA   Device (iPhone 😎 Operating System (iOS 10)   With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it pl...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Solved!! Find (sort) is missing from my albums view

I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this? PlanPremiumCountryUSADeviceiPhone XROperating System(iOS late...

Regular

I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this?   P...

Willgalleher

Regular

2120 Views

8 replies

0 likes

Missing Sort function
  • 2120 Views
  • 8 replies
  • 0 likes

What step am I missing using Spotify & Musixmatch on iPod?

Every time I try to play (on Musixmatch) a Saved Lyrics song that I added to my iPod, I am asked to connect Spotify. try to connect, and am told I can't because of no Internet. I use Musixmatch when in the car with no internet. I have Spotify offline...

Roadie

Every time I try to play (on Musixmatch) a Saved Lyrics song that I added to my iPod, I am asked to connect Spotify. try to connect, and am told I can't because of no Internet.   I use Musixma...

Theothistle

Roadie

1488 Views

1 replies

0 likes

iOS
ipod
musiXmatch
  • 1488 Views
  • 1 replies
  • 0 likes

New update is trash

Want to add my voice to the many, many users that don’t like the new update. Taking away a specific songs page with a scrolling alphabet bar is awful. Same goes for having to follow an artist for them to show up in your artist tab. Any album I have s...

Newbie

Want to add my voice to the many, many users that don’t like the new update. Taking away a specific songs page with a scrolling alphabet bar is awful. Same goes for having to follow an artist for the...

matthieusmit

Newbie

1545 Views

2 replies

10 likes

  • 1545 Views
  • 2 replies
  • 10 likes

Eq for apple air play

PlanPremiumCountryUsaDevice(iPhone , iPad mini, Operating System12.3 8.5.7.601 My Question or IssueBack in October of 2018 I’ve had issues with the eq function in conjunction with apple airplay. Works fine with the device I’m listing to until switchi...

Regular

Plan Premium Country Usa Device (iPhone , iPad mini,  Operating System 12.3   8.5.7.601   My Question or Issue Back in October of 2018 I’ve had issues with the eq function ...

tank022

Regular

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes