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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232444 Views

27 replies

5 likes

  • 232444 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113999 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2290 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303899 Views

61 replies

16 likes

  • 303899 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129626 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! re-download offline music after iphone reboot

PlanPremiumCountry Device(iPhone Xs)Operating SystemiOS 10 My Question or IssueWhy do i have to re-download all offline music when i have to reboot the iPhone.This happened a few times while traveling. No offline music on the spotify after a phone re...

Newbie

Plan Premium Country     Device (iPhone Xs) Operating System iOS 10   My Question or Issue Why do i have to re-download all offline music when i have to reboot the iPhone....

Billy-J

Spotify Star

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

Podcasts skipping forwards and backwards.

PlanPremiumCountryBrazilDeviceiPhone X, 256GBOperating SystemiOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes upfront. Sometimes, even, it goes two or three episodes backwards. Happen...

Newbie

Plan Premium Country Brazil Device iPhone X, 256GB Operating System iOS 12.3.1   Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
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I´m listening music and stop

PlanPremiumCountryPortugalDeviceIphone 8 Operating SystemiOS 12 (12.3.1) My Question or Issuea few weeks I have been using spotify and the music stops giving and I always have to click again on the play button I've reinstalled the app, logged out and...

Regular

Plan Premium Country Portugal Device Iphone 8  Operating System iOS 12 (12.3.1)   My Question or Issue a few weeks I have been using spotify and the music stops giving and I alway...

Billy-J

Spotify Star

1957 Views

18 replies

0 likes

  • 1957 Views
  • 18 replies
  • 0 likes

Can't filter downloaded songs since update

Plan: PremiumCountry: MexicoDevice: iPhone SEOperating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't seem to be able to filter by Downloaded Songs anymore. I can filter...

Newbie

Plan: Premium Country: Mexico Device: iPhone SE Operating System: iOS 12.3.1   Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't s...

1201 Views

0 replies

13 likes

  • 1201 Views
  • 0 replies
  • 13 likes

Albums gone?

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anything quickly and easily without covers being available...

Gig Goer

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anythin...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Shared playlists cannot be found

Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username?I tried to follow the steps given by support „spotify:user:username“ but I cannot be found.neither can playlists. what do I do wrong? th...

Casual Listener

Hey there!   I am wondering why my shared playlists cannot be found when searched for with playlistname or username? I tried to follow the steps given by support „spotify:user:username“ but I...

372 Views

0 replies

0 likes

  • 372 Views
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My mixtape doesn‘t change

PlanFreeCountryAustriaDeviceiPhone 6sOperating SystemiOS 11.3.1 My Question or IssueFor about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t remove the titles I disliked. I already tried deleting and reinstalling the ...

Newbie

Plan Free Country Austria Device iPhone 6s Operating System iOS 11.3.1   My Question or Issue For about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t ...

415 Views

0 replies

0 likes

  • 415 Views
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album arts not showing

PlanPremiumCountryukDeviceiPhone XOperating SystemiOS 12.3.1i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for me: restarting phonedeleting and reinstalling the appusing other internet c...

Newbie

Plan Premium Country uk Device iPhone X Operating System iOS 12.3.1 i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts  what didn't work for m...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Playing random playlists

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this? There were still songs that haven't been played in...

Casual Listener

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this?...

anton_12

Regular

4820 Views

5 replies

0 likes

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  • 5 replies
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Ring when changing songs

PlanPremiumCountryFrance Device(iPhone 6)Operating System(iOS 12.3) My Question or IssueHi, I have an issue that is absolutely ruining my experience with your service. Every time I change/skip a song, I hear a terribly loud ring. Is there any way to ...

Newbie

  Plan Premium Country France  Device (iPhone 6) Operating System (iOS 12.3)   My Question or Issue Hi, I have an issue that is absolutely ruining my experience with your se...

Billy-J

Spotify Star

568 Views

1 replies

0 likes

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  • 1 replies
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Hey Spotify, are you planning on doing anything to address the terrible decisions?

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answer one question without the copy and pasted respons...

Regular

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answ...

584 Views

0 replies

6 likes

  • 584 Views
  • 0 replies
  • 6 likes

Issues with Latest iOS update

PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueHey Spotify, Are you seeing how much people hate the latest iOS update? There are literally hundreds of posts on Reddit r/Spotify and https://forums.macrumors.com/threa...

Regular

Plan Premium Country US Device iPhone XS Max Operating System iOS 12   My Question or Issue Hey Spotify,   Are you seeing how much people hate the latest iOS update? There are l...

631 Views

0 replies

3 likes

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  • 0 replies
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Solved!! Rock nation ad

I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying

Casual Listener

I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying  

DanifC

Composer

1499 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Why No songs category anymore?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

DanifC

Composer

4883 Views

10 replies

3 likes

  • 4883 Views
  • 10 replies
  • 3 likes

“BUG” with apple airplay and eq stop ignoring us.

Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?

Regular

Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
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Songs menu choice is gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the spotify app updated itself yesterday and now the only menu link that I ever used (songs)...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

DanifC

Composer

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Play first song on Playlist, then it jumps to 'Queue?'

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith this latest update, I keep getting tossed back to something called a 'queue.' I start pl...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue With th...

DanifC

Composer

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

New version 06/18/19

Hi!since today Spotify has a new version, which does not filter the artists in alphabetical order anymore.also there was the the feature „songs“ where you could shuffle all of your downloaded songs.i really enjoyed that and i don’t understand why art...

Casual Listener

Hi! since today Spotify has a new version, which does not filter the artists in alphabetical order anymore. also there was the the feature „songs“ where you could shuffle all of your downloaded son...

DanifC

Composer

1664 Views

8 replies

5 likes

  • 1664 Views
  • 8 replies
  • 5 likes

June update removed my artists

PlanPremiumCountryUSDeviceiPhone 7Operating System(iOS 12 My Question or IssueAfter the June UI update all of my artists are gone. My songs are still downloaded and in the Liked Songs Playlist (why isn’t there a songs tab?) but all my artists don’t a...

Casual Listener

Plan Premium Country US Device iPhone 7 Operating System (iOS 12   My Question or Issue After the June UI update all of my artists are gone. My songs are still downloaded and in the Li...

DanifC

Composer

1828 Views

8 replies

4 likes

  • 1828 Views
  • 8 replies
  • 4 likes

[All Platforms] Party Mode: Only Queue, Password, etc.

Plan PremiumCountry USA Device(iPhone Operating System(iOS 10) With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it plays the first song before jumping back to the 'Queue.' What is this 'Queue' and How ...

Regular

Plan Premium Country USA   Device (iPhone 😎 Operating System (iOS 10)   With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it pl...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes