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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Superuser Contribution In the iOS app, every time I open the app and play a song, the equalizer is off.

PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

  • Newbie
  • Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3   My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...
  • Guido
  • Spotify Legend
  • 899 Views
  • 2 replies
  • 0 likes
  • 899 Views
  • 2 replies
  • 0 likes

Superuser Contribution BMW Conneted Drive / iPhone 5 / iOS 10.3.3. Problem

Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...

  • Regular
  • Operating System (iOS 10.3.3) iPhone 5   Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...
  • Jemi
  • Spotify Legend
  • 2054 Views
  • 11 replies
  • 2 likes
  • 2054 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

  • Regular
  • Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Spotify is virtually useless in my car.  More often than not, when I open ...
  • Jemi
  • Spotify Legend
  • 4365 Views
  • 11 replies
  • 2 likes
  • 4365 Views
  • 11 replies
  • 2 likes

Superuser Contribution Unable to use local files on phone from computer

PlanPremiumCountryUSDeviceiPhone SEOperating SystemIOS 12.3 My Question or IssueI am unable to find the button to allow my phone to download songs from my PC to the phone anywhere. I have attached an image of what I can see on the computer but it is ...

  • Newbie
  • Plan Premium Country US Device iPhone SE Operating System IOS 12.3   My Question or Issue I am unable to find the button to allow my phone to download songs from my PC to the phone any...
  • Guido
  • Spotify Legend
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on phone isn't playing the same songs from what I pick on PC

PlanPremiumCountryUSDeviceiPhone XSOperating SystemWindows 10 My Question or IssueLets say my phone is connected to the spotify program I have open on my PC. If I go to an artist radio on my PC and click play, the radio will start playing on my phone...

  • Casual Listener
  • Plan Premium Country US Device iPhone XS Operating System Windows 10   My Question or Issue Lets say my phone is connected to the spotify program I have open on my PC. If I go to an ar...
  • user-removed
  • Not applicable
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Something weird is happening to my account

Plan : PremiumCountry : SwitzerlandDevice : iPhone 8+Operating System : iOS 12.1My Question or IssueI am having a terrible issue since 1h. When I play music, it suddenly stop after 30-40 seconds and change to the next one on the album. I tried to log...

  • Newbie
  • Plan : Premium Country : Switzerland Device : iPhone 8+ Operating System : iOS 12.1 My Question or Issue I am having a terrible issue since 1h. When I play music, it suddenly...
  • jsannn
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

High Quality v Normal Quality

PlanPremiumCountryEngland, United Kingdom Device(iPhone 10XS 64GB (ios.12.3)Operating System(Windows 10 Pro) My Question or IssueI listen to Spotify a lot when transporting to work and saw there's an option called 'Music Quality'I am very interested ...

  • Newbie
  • Plan Premium Country England, United Kingdom   Device (iPhone 10XS 64GB (ios.12.3) Operating System (Windows 10 Pro)   My Question or Issue I listen to Spotify a lot when transpo...
  • MattSuda
  • Spotify Star
  • 57125 Views
  • 1 replies
  • 0 likes
  • 57125 Views
  • 1 replies
  • 0 likes

Solved!! Can’t Reorder Playlists?

PlanFreeCountryUnited States DeviceApple IPad Mini 2Operating SystemiOS 12.1 My Question or IssueI am unable to reorder the songs on my playlists. I have read many posts about people who had the same issue, but after trying the given solutions, there...

68F647F9-BF49-40FD-9275-1A3C9A1621DE.png
  • Casual Listener
  • Plan Free Country United States   Device Apple IPad Mini 2 Operating System iOS 12.1   My Question or Issue I am unable to reorder the songs on my playlists. I have read many pos...
  • MattSuda
  • Spotify Star
  • 2168 Views
  • 3 replies
  • 0 likes
  • 2168 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music turning on itself, choosing random songs etc.

PlanPremiumCountryireland Device(iPhone 8+)Operating System(iOS 12.1) My Question or IssueHi there, I’ve been having a number of issues over the last 2 weeks. I’ve updated the app, deleted the app and nothing has worked. issue #1:If I pause music and...

  • Newbie
  • Plan Premium Country ireland    Device (iPhone 8+) Operating System (iOS 12.1)   My Question or Issue Hi there,   I’ve been having a number of issues over the last 2 ...
  • user-removed
  • Not applicable
  • 2268 Views
  • 2 replies
  • 1 likes
  • bug
    Help
    iOS
  • 2268 Views
  • 2 replies
  • 1 likes

Superuser Contribution song will not play or show up in saved music

A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), however the song will not play. nor does it show up in ...

  • Casual Listener
  • A song (on the outside looking in) that shows up for an artist (alison krauss and union station) of the album(paper airplane). shows it is available to play, I have it saved(now known as liked), howe...
  • user-removed
  • Not applicable
  • 994 Views
  • 1 replies
  • 1 likes
  • no playback
    song won't play
    song won't show up in saved music
  • 994 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded songs not playing

PlanPremiumCountry DeviceiPhone 7Operating Systemios 12.2 My Question or IssueYesterday I made some new playlists and downloaded them overnight. Now I can’t play any of my downloaded songs without wifi/data which is the main reason i bought premium. ...

  • Newbie
  • Plan Premium Country   Device iPhone 7 Operating System ios 12.2   My Question or Issue Yesterday I made some new playlists and downloaded them overnight. Now I can’t play any of ...
  • user-removed
  • Not applicable
  • 10454 Views
  • 1 replies
  • 0 likes
  • 10454 Views
  • 1 replies
  • 0 likes

How do I see who follows my account?

Premium account DeviceiPhone SE I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now no way of seeing who follows my account?

  • Newbie
  • Premium account  Device iPhone SE    I used to be able to see who followed my account by clicking a profile pic in the top left corner of the iPhone app but its gone. Is there now ...
  • OneByBoo
  • Roadie
  • 5685 Views
  • 1 replies
  • 0 likes
  • 5685 Views
  • 1 replies
  • 0 likes

Web Player (Chrome)

Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs to teh next song. I've removed the app, changed the...

  • Casual Listener
  • Hio there, I'm trying to listen on to my premium plan on my iphone and everytime I play a song a message appears you are listen on WEB PLAYER CHROME and every song i play jumps forward after 30 secs ...
  • Billy-J
  • Spotify Star
  • 750 Views
  • 1 replies
  • 0 likes
  • 750 Views
  • 1 replies
  • 0 likes

Solved!! Spotify using mobile data in offline mode

PlanPremiumAustralia DeviceiPhone 5Operating SystemiOS 10.3.3 I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recently (possibly after the latest update) it's been using my data even though it's s...

  • Newbie
  • Plan Premium Australia   Device iPhone 5 Operating System iOS 10.3.3   I got Spotify Premium recently and turned disabled data for it in settings as I don't have unlimited. Recentl...
  • Billy-J
  • Spotify Star
  • 1684 Views
  • 1 replies
  • 0 likes
  • 1684 Views
  • 1 replies
  • 0 likes

Spotify starts playing when I turn off alarm

PlanFamilyCountryczech republicDeviceiphone XSOperating SystemiOS latest My Question or IssueEvery time alarm goes off on my iphone XS (with all updates), and I turn off the alarm, spotify start playing automatically. every single time. No setting to...

  • Casual Listener
  • Plan Family Country czech republic Device iphone XS Operating System iOS latest   My Question or Issue Every time alarm goes off on my iphone XS (with all updates), and I turn off the ...
  • Billy-J
  • Spotify Star
  • 1082 Views
  • 1 replies
  • 1 likes
  • 1082 Views
  • 1 replies
  • 1 likes

While Autoplay is turned off, similar artitsts keep coming up. How to solve this?

Hello all, Below is a screenshot of my Spotify preferences, where I tried to turn off showing up similar artists. But it's not succeeding. What do I have to look for, to solve this?Allready thanks for the answers. Device: iPhone 7 Plus, iOS 12.2, Pla...

SPOTIFY - 4.png
  • Regular
  • Hello all, Below is a screenshot of my Spotify preferences, where I tried  to turn off showing up similar artists. But it's not succeeding. What do I have to look for, to solve this? Allre...
  • Loxer
  • Community Legend
  • 1548 Views
  • 8 replies
  • 1 likes
  • 1548 Views
  • 8 replies
  • 1 likes

Spotify wont sync local songs to phone

I had a playlist synced before, had all my local files. I tried to add a song and it messed up everything. I undownloaded then redownloaded the playlist and now I get the "you must own the song" error. I did all that sync offline on phone and compute...

  • Casual Listener
  • I had a playlist synced before, had all my local files. I tried to add a song and it messed up everything. I undownloaded then redownloaded the playlist and now I get the "you must own the song" erro...
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

Spotify Connect stopped working on Bose Soundbar 700

PlanPremiumCountryAUDeviceiPhone XSOperating SystemiOS Bose has recently rolled out support for AirPlay 2, which is nice, but I can't use Spotify Connect with my Soundbar 700 any more -- the option is not available and the device is only shown under ...

  • Casual Listener
  • Plan Premium Country AU Device iPhone XS Operating System iOS   Bose has recently rolled out support for AirPlay 2, which is nice, but I can't use Spotify Connect with my Soundbar 700 a...
  • 2333 Views
  • 0 replies
  • 0 likes
  • 2333 Views
  • 0 replies
  • 0 likes

Flips back and forth between songs

While listening to Spotify it keeps flipping back and forth between two songs. It plays a little from one and then switches to the other and plays a little, then it goes back to the first, etc. When one song is done, it starts a new one and flips bac...

  • Newbie
  • While listening to Spotify it keeps flipping back and forth between two songs.  It plays a little from one and then switches to the other and plays a little, then it goes back to the first, etc....
  • 620 Views
  • 0 replies
  • 0 likes
  • 620 Views
  • 0 replies
  • 0 likes

Unqueue a radio station

PlanPremiumCountry USA Operating SystemiOS 12 I added a radio station to my queue. Now there are an infinite number of songs queued. When I try to play an album in sequence the queue overrides it. How do I unqueue the radio station?

  • Casual Listener
  •   Plan Premium Country USA    Operating System iOS 12    I added a radio station to my queue.  Now there are an infinite number of songs queued. When I try to pl...
  • 1015 Views
  • 0 replies
  • 0 likes
  • queue
    radio station
  • 1015 Views
  • 0 replies
  • 0 likes