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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

  • 30702 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

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[Bug] back-button hidden behind clock on iPhoneX

PlanPremiumNorway DeviceIphone XOperating System12.3.1 I attached a picture. With the new feature now for playing favourite songs, the back button is unclickable. Left of the "notch" on the phone the back and clock overlaps, making the button unusabl...

Newbie

Plan Premium Norway   Device Iphone X Operating System 12.3.1   I attached a picture. With the new feature now for playing favourite songs, the back button is unclickable. Left of ...

456 Views

0 replies

0 likes

  • 456 Views
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Play all download songs

PlanPremiumCountryBrazilDevice(iPhone SE)Operating System(iOS 12.3.1) My Question or IssueAfter update I can’t play all songs downloaded!The filter “download” on songs don’t exist more.Please, help... Tks!

Casual Listener

Plan Premium Country Brazil Device (iPhone SE) Operating System (iOS 12.3.1)   My Question or Issue After update I can’t play all songs downloaded! The filter “download” on songs don’...

Loxer

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
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The new update is absolutely horrendous

PlanPremiumCountryUSADeviceiPhone XR My Question or IssueWhy??? Why on earth would you remove the recently played on the your library page? The Recently played on the home page is terrible, I can’t just pick and choose, I have to slide and go through...

Casual Listener

Plan Premium Country USA Device iPhone XR   My Question or Issue Why??? Why on earth would you remove the recently played on the your library page? The Recently played on the home page i...

Loxer

Community Legend

948 Views

3 replies

10 likes

  • 948 Views
  • 3 replies
  • 10 likes

Off to Apple Music we go!!!

Well done Spotify. Nice update, the community loves it.

Regular

Well done Spotify. Nice update, the community loves it.

469 Views

0 replies

2 likes

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Roll Back to Previous Version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

807 Views

1 replies

5 likes

  • 807 Views
  • 1 replies
  • 5 likes

NEW UPDATE SUCCCKKKKSSSSSSSSSSSSSSS

PremiumCountry AUS DeviceiPhone XOperating SystemiOS 10 My Question or IssuePLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to collect!! I miss the "songs" tab in my library :((((

Newbie

Premium Country AUS   Device iPhone X Operating System iOS 10   My Question or Issue PLEASEE BRING BACK THE OLD UI, THIS ONE IS TERRIBLE and im missing songs that took forever to...

Loxer

Community Legend

643 Views

2 replies

6 likes

  • 643 Views
  • 2 replies
  • 6 likes

New Update

PlanPremiumCountry Device(iPhone Operating System(iOS 10 My Question or IssueOk the new update is fairly horrendous. What exactly happened to all my saved songs from artists? Do I really have to go back and add every individual artist again to my pag...

Regular

Plan Premium Country   Device (iPhone  Operating System (iOS 10   My Question or Issue Ok the new update is fairly horrendous. What exactly happened to all my saved songs fro...

Loxer

Community Legend

615 Views

1 replies

1 likes

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  • 1 replies
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Why did the recent update take important features AWAY?!? wth???!!

You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an album and get it listed within my downloaded albums, ...

Visitor

You guys at Spotify need half a decade to include a simple "clear cache" function but are fast to ruin the already lackluster app! The best thing in this app was the fact, that I could download an al...

Loxer

Community Legend

871 Views

2 replies

10 likes

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  • 10 likes

Solved!! Spotify song links

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like that Spotify song links open directly into the app via text messages. Howe...

Casual Listener

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Loxer

Community Legend

1233 Views

1 replies

0 likes

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  • 1 replies
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Song Tempo Changing Every Time iPhone Screen Goes to Sleep/Wakes Up

Plan: PremiumCountry: USADevice: iPhone XOperating System: iOS 12.2 Hello, Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me walk through my issue so it's helpful to understand the problem. 1. Wake up iPhone X and...

Newbie

Plan: Premium Country: USA Device: iPhone X Operating System: iOS 12.2   Hello,   Every morning when I go to the gym, I connect my airpods and listen to Spotify. Let me wal...

Loxer

Community Legend

1126 Views

1 replies

0 likes

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  • 1 replies
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Artists not showing

I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no. Please help, so annoying.I also can’t find a way to change language from spanish to english on the app. PlanPremiumCountryChile Device(iP...

Casual Listener

I can see my playlists but not see the artists. I just updated spotify app thinking that was the problem but no.  Please help, so annoying. I also can’t find a way to change language from span...

372 Views

0 replies

0 likes

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  • 0 replies
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Latest Update

PlanPremiumCountryUSDeviceiPhone 6Operating System11.3 My Question or IssueThe latest update has made the user expierence much worse in so many ways. The biggest problem being that the Artist section is not what it was in terms of functionality. Why ...

Regular

Plan Premium Country US Device iPhone 6 Operating System 11.3   My Question or Issue The latest update has made the user expierence much worse in so many ways. The biggest problem bein...

Loxer

Community Legend

832 Views

1 replies

2 likes

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  • 1 replies
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Can't see my list of favourite song in iOS app.

DeviceiPhone 7 My Question or Issue:HiI just change my phone from Android to iPhone 7.In my android, I had the Spotify app with the full menu in "my library" which I could see my list of favorite songs that I liked.Now in the iPhone ios app, I can't ...

Newbie

Device iPhone 7   My Question or Issue: Hi I just change my phone from Android to iPhone 7. In my android, I had the Spotify app with the full menu in "my library" which I could see my lis...

Loxer

Community Legend

1692 Views

2 replies

0 likes

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  • 2 replies
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New Update

Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?

Newbie

Does anyone know how you can remove recently played and your heavy rotation on iphone after the new update?     

Billy-J

Spotify Star

706 Views

1 replies

1 likes

  • 706 Views
  • 1 replies
  • 1 likes

Editing or deleting album tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

t0fr

Regular

1472 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Liking/unliking an album does not affect liking/unliking songs.

Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary. PlanPremiumCountryUsiphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...

Roadie

Whenever I have an album in my rotation I “like it”. When I remove it from my rotation I “unlike it”. Now I have to unlike the individual songs as well. This seems unnecessary.  Plan Premium ...

DanifC

Composer

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

Individual songs are separated from albums in list

This is the dumbest thing that ever happened to this app. Occurs also on Mac app. I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of albums are separated. Why? I like my library sorted the way it ...

Regular

This is the dumbest thing that ever happened to this app. Occurs also on Mac app.   I have some albums with all songs saved, and some with only a few songs saved. Now the two categories of alb...

DanifC

Composer

1759 Views

3 replies

3 likes

  • 1759 Views
  • 3 replies
  • 3 likes

Solved!! How to play all downloaded songs after latest update? [v8.5.7]

Operating System: iOSApp version: 8.5.7 My Question or IssueWhen driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don't see 'Songs' anywhere, is this menu item removed or hiding somewhere?

Newbie

  Operating System: iOS App version: 8.5.7   My Question or Issue When driving, I used to often go to Songs > Filter by downloaded > Shuffle Play. After the latest update, I don'...

DanifC

Composer

1255 Views

1 replies

0 likes

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  • 1 replies
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NEW UPDATE RANT?

Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing: 1) Albums- Brooooo, so I go onto Albums, and half of them are gone? What? Because I've ...

Newbie

Spotify, what have you done? This new update is really, really bad. I'm just gonna go through my problems and see if other people are experiencing the same thing:   1) Albums- Brooooo, so I go...

781 Views

0 replies

7 likes

Android
iOS
Mac
Update
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Why can't I get the new update?

PlanPremiumCountryNorway DeviceiPhone XS MaxOperating SystemiOS 12 (latest) My Question or IssueWhy didn't I get the new update? I'm on the latest version of spotify and a premium user... Please help

Casual Listener

  Plan Premium Country Norway   Device iPhone XS Max Operating System iOS 12 (latest)   My Question or Issue Why didn't I get the new update? I'm on the latest version of s...

JulianSeider

Regular

2991 Views

5 replies

3 likes

  • 2991 Views
  • 5 replies
  • 3 likes