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Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me?
iPhone 5S
Latest iOS
Latest version Spotify
Wow or is https://play.spotify.com/album/7zBQVUzNYH7A2Yu3bAgZyU the latest new release?!
Solved! Go to Solution.
@sellinglennon wrote:
Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me?
iPhone 5S
Latest iOS
Latest version Spotify
Wow or is https://play.spotify.com/album/7zBQVUzNYH7A2Yu3bAgZyU the latest new release?!
have you tried logging out and back in? or if that doesn't work, trying turning the Device off and then back on.
Yes i have tried that. Doesn't help. What is the latest release on Spotify?
Peter
Spotify Community Mentor and Troubleshooter
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Okay, I haven't seen any new release in my iOS app since 4 weeks..
What do you mean by not updating? Here's two pictures of browse on my desktop and my mobile that works perfectly ok..
Do I presume that you do not receive notifications for new releases?
@sellinglennon My New Releases tab shows new albums by G-Eazy, Ed Sheeran, and Phish. What is it showing for you? Also, is New Releases the only section of Browse that isn't updating?
Thanks for answering.
My new releases are:
Passenger - Black Monolith
Red Giant - Barrows
Kina Grannis - Elements
And these are my newest releases for about 5 weeks or longer..
Yes this one is the only one..
This is a really bizarre issue. I'm assuming you have tried uninstalling Spotify altogether and reinstalling it?
darn, how bizarre. I really wish I could help you bud, I can't seem to think of anything else... Is this issue only on your iOS device and not on your desktop?
@sellinglennon If you think there are new albums not rolling in.. I can escalate this issue to the Spotify Content team.
In some of my previous screenshots, you want to search whether those albums are available for you?
If you can provide proof that the new releases page is not updating correctly.. That's where I could assist! 🙂
Did you escalate it? 🙂
Hmm i have some new releases!
But what is your top in the Spotify Top 100?
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