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New version 1.x is unusably slow (ios 7, iphone 5)

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Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Hey man, I would not assume it's working OK again unless I use it for some more days...

Some people reported that the app worked OK for a couple days and then started to fail.

 

This is clearly an issue, even if not all customers are affected 😉

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Casual Listener

Was that a reply to me?

 

I did not uninstall or reinstall anything but the network settings though, so IF it starts acting up again that will be the first thing i will do again 🙂

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Yeah it was 🙂

 

I tried the reset network settings but it didn't solve it... it's almost impossible to go forward from the earpods without a 5 sec lag at least. With the Music app or previous versions of Spotify didn't happen.

 

Weird thing is it happens with OFFLINE music... I can understand with streaming, but offline? Really? 😕

 

Good luck!

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

New update is horrible. Design if fine, but overall performance not for acceptance. Sometimes it's freeze even my phone and I need to wait few seconds to kill app. I don't know for what they still waiting.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable

@Dahruu 

Mate, this problem does not occurs only with streaming. I have most played playlist as offline ones, so this problem is even with playlist downloaded on device (my mp3 too). I doubt that changing network settings help with it.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Switching between songs takes up to 20 seconds on an iphone 5S, with all recent updates installed. This is a serious issue, if the most up to date hardware and software won't work properly with this new update.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Same here. Really disgraceful, and my premium subscription is now cancelled. I'm not paying good money for a rubbish product.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Regular

This issue must be massive. And still no decent explanation heard whatsoever. Its been over a week now and must be affecting thousands or maybe even millions. Maybe they are working on it, but why:

 

A) It's taking so darn long

 

B) They won't let us, the paying customers, know they are aware of this big issue and really are working their socks off.

 

I see everyone going through same "repair" patterns only to find out it's the application itself making the mess. BTW, I tried some older version on older device and boy was that fast!

 

Wake up spotify!

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

Music Fan

Well, developing a solution is not that easy. First you need to detect what's the source of the problem, then make a plan to fix it (without a plan and studying, they could break another functionality), then develop it and, finally, submit it to the App Store.

 

People at the App Store will take something like 5 or 6 days to review the app, so calm down.

Still they should have done an exhaustive testing before releasing such a big update.

Re: Version 1.0.0.3251 is unusably slow (ios 7, iphone 5)

user-removed
Not applicable
For time being they can go back to previos version. And next time take longer time to test it on more devices.
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