Help Wizard

Step 1


No Premium-Status with iOS 9

No Premium-Status with iOS 9

I have a Premium Account since one year and it still working at my MacBook OS X 10.10.5.


But when I login in the Spotify App on my iPhone, I am a still Free User???


I had already uninstalled it and did logout/login. Nothing changed.


Have anybody a nice tip?






1 Reply

Hi there and welcome to the community,


It looks like you are logged in to the wrong account. If you're account is connected to Facebook, try logging in directly using your emailadress and password. 

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