Offline mode won't work

[romymans]

Hi there,

I have a premium account and use the app on my iphone 5.

I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do according to the spotify HELP page.

The problem is that when I have downloaded it on my computer (it works on my computer) and after that I try to also download it to offline modus on my phone but the little arrow won't turn green!! So it says its downloading while it actually isn't.

PLEASE HELP!!

[DasPeter · Accepted solution]

Hello!

Spotify will stop downloading songs when the device you are using has a small available storage.

(sometimes even if you have 500MB-1GB available)

Try deleting apps and stuff you don't need and maybe that helps.

Check your internet connection too.

Maybe closing the app and its process helps.

If nothing works then I would reinstall the Spotify app.

Hope this helps! ♫

[DasPeter · Accepted solution]

Hope this helps! ♫

[romymans]

Thanks! I am going to try this