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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232568 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114155 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2306 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303935 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129657 Views

19 replies

38 likes

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Not all functions working over mobile network

Hi all, I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants to listen to a specific song or album it doesn't work. Yet when he connects ...

Casual Listener

Hi all,   I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants t...

OviiiOne

Community Legend

412 Views

1 replies

0 likes

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Not receiving song in inbox 2015 iphone6 and songs not going out?

Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015

Newbie

Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015

whisper2120

Casual Listener

462 Views

1 replies

1 likes

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Solved!! Problem with sync local files

So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my computer, add it to the Spotify and it works there, and...

Casual Listener

So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my comp...

ewww

Casual Listener

3802 Views

11 replies

0 likes

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Playlist wont sync on iphone

Hi,After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do. The sync bar quickly appear and then vanish when i lose my internet connection, but nothing happens. Any ideas ? Thanks

Casual Listener

Hi, After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do.   The sync bar quickly appear and then vanish when i lose my internet co...

ggarro

Casual Listener

459 Views

2 replies

0 likes

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Spotify wont work on my iphone 4

I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.

Casual Listener

I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.

Ivan92

Community Legend

763 Views

1 replies

0 likes

Spotify not working
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Sync not working

Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reinstall the app then it will sometimes sync the first ...

Newbie

Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reins...

OviiiOne

Community Legend

526 Views

1 replies

0 likes

synced offline won't play
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"Trending" not translate on french version

Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? Must be "Tendances"

Newbie

Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? 🙂    Must be "Tendances" 😉

340 Views

0 replies

1 likes

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Login modal error

DescriptionLogin error modal has missing titleA more detailed description, using numbered steps1. Logged in to Spotify app on iPhone #12. Logged in to Spotify app on iPhone #2 (using same username & password)3. iPhone #1 provides a modal where at the...

Visitor

Description Login error modal has missing title A more detailed description, using numbered steps 1. Logged in to Spotify app on iPhone #1 2. Logged in to Spotify app on iPhone #2 (using same u...

Daniel

Community Legend

455 Views

1 replies

0 likes

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Strange playback behaviour (shuffle, queue, sequential playback)

iOS 2.8.0.2381 Hasn't Spotify app started behaving rather strangely??? 1a. Sequential playback - when I click on sth, e.g. one of the popular tracks on the artist's page, app should play stuff sequentially starting from this track. It plays one track...

Newbie

 iOS 2.8.0.2381   Hasn't Spotify app started behaving rather strangely???   1a. Sequential playback - when I click on sth, e.g. one of the popular tracks on the artist's page, app ...

521 Views

0 replies

0 likes

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Solved!! Can you put Playlists in your own specific order (playlists. NOT songs)?

In YOUR MUSIC it's showing my list of playlists (NB I'm talking about playlists and not songs in playlists). I know you can give some sort of sorting to this list of playlists, but I want to put them in my own order. Can you drag playlists around to ...

Casual Listener

In YOUR MUSIC it's showing my list of playlists (NB I'm talking about playlists and not songs in playlists). I know you can give some sort of sorting to this list of playlists, but I want to put them...

Zakk

Gig Goer

1136 Views

6 replies

0 likes

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Kendrick Lamar Chapter Six song will not play

I am a premium member. I am able to download the song. I have removed and added it from my music and it will not play. It won't play from the artist page either. All other songs will play except that one. Fix this please.

Newbie

I am a premium member. I am able to download the song. I have removed and added it from my music and it will not play. It won't play from the artist page either. All other songs will play except that...

Jordi

Community Legend

551 Views

1 replies

0 likes

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Solved!! How do I remove a song from a playlist?

I used to be able to swipe and delete, but now it only deletes from "My Music" whatever that means. How do I do this?

Regular

I used to be able to swipe and delete, but now it only deletes from "My Music" whatever that means.  How do I do this?

Zakk

Gig Goer

778 Views

1 replies

0 likes

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not getting all notifications

I move between my iPhone and desktop all day. Notifications for new songs I've asked for are showing up on some devices and then not on others. Frustrating. How can I get all notifications to appear on all devices?Where can I find a history of my not...

Newbie

I move between my iPhone and desktop all day.  Notifications for new songs I've asked for are showing up on some devices and then not on others.  Frustrating.   How can I get all not...

427 Views

0 replies

0 likes

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My Desktop App Doesnt show 'Devices' Section and cannot sync my iphone

Hi there. I have had this problem for over a month. The desktop app doesn't sisplay usual ' DEVICES' section at all, so I cannot 'hand pick' playlists for my iphone as the app doesn't see it at all! I have tried: Reinstalling both Iphone and Desktop ...

Casual Listener

Hi there. I have had this problem for over a month.   The desktop app doesn't sisplay usual ' DEVICES' section at all, so I cannot 'hand pick' playlists for my iphone as the app doesn't see it...

malinaf1

Casual Listener

2109 Views

6 replies

1 likes

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  • 1 likes

Wrong unread number badge on activity (again)

Hello,After i update ios app to 2.8.0 today, it shows 1 or 2 unread activity but i read all already. I click on it to show latest activities, cant see any new activity but it still show same numbers.

Visitor

Hello, After i update ios app to 2.8.0 today, it shows 1 or 2 unread activity but i read all already. I click on it to show latest activities, cant see any new activity but it still show same numb...

user-removed

Not applicable

726 Views

2 replies

0 likes

bug
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Is it possible for someone to hack an existing playlist?

My wife had a very strange incident happen and it is rather disturbing. I know there has to be a logical explaination for it, but haven't been able to find one. The playlist my wife was playing for my infant son was "Nursery Rhymes Mania!". It was pl...

Casual Listener

My wife had a very strange incident happen and it is rather disturbing. I know there has to be a logical explaination for it, but haven't been able to find one.   The playlist my wife was play...

Swanny

Community Legend

1308 Views

5 replies

0 likes

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Messages Across Devices

Not sure if this is really 'help' but... I use Spotify on my iPhone and on my desktop, but it annoys me that I'll have tons of message notifications on my phone and none on my desktop. If I open the message on the desktop it does not remove it from t...

Regular

Not sure if this is really 'help' but...   I use Spotify on my iPhone and on my desktop, but it annoys me that I'll have tons of message notifications on my phone and none on my desktop. If I ...

286 Views

0 replies

0 likes

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Songs skip when in my car on offline mode

When I go into offline mode and connect to my car. The first song plays but every song after only plays a few seconds and then goes to the next song. If I disconnect and then reconnect, the same problem happens.Help!!!

Newbie

When I go into offline mode and connect to my car. The first song plays but every song after only plays a few seconds and then goes to the next song. If I disconnect and then reconnect, the same prob...

478 Views

0 replies

0 likes

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Playlist insists on playing removed track

For the past few weeks, I've been experiencing a bug in the iPhone client.I have a "current" playlist which I swap songs in and out of on a weekly basis.This playlist is also set to sync for offline use.When I play new tracks, after a few songs the p...

Regular

For the past few weeks, I've been experiencing a bug in the iPhone client. I have a "current" playlist which I swap songs in and out of on a weekly basis. This playlist is also set to sync for offl...

256 Views

0 replies

0 likes

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No puedo conectarme a dispositivos con connect a pesar de ser usuario PREMIUM

Hola!!Recientemente he adquirido un dispositivo GRAmofon y no puedo conectarme a él ni a otros dispositivos mediante connect a pesar de estar conectado a la misma red wifi con la última versión de la app instalada y la misma sesión abierta. He reinst...

Visitor

Hola!! Recientemente he adquirido un dispositivo GRAmofon y no puedo conectarme a él ni a otros dispositivos mediante connect a pesar de estar conectado a la misma red wifi con la última versión de ...

Ivan92

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes