Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
403724 Views
123 replies
27 likes
- 403724 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
275421 Views
58 replies
14 likes
- 275421 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
175694 Views
507 replies
108 likes
- 175694 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 117249 Views
- 19 replies
- 38 likes
Organization
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think this is a setting error, so im hoping this can be fixed i...
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think ...
Spotify Star
330 Views
1 replies
0 likes
- 330 Views
- 1 replies
- 0 likes
Save playlist (on iphone) without adding songs to saved songs?
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "songs" as a playlist, functioning exactly like the starred playlist...
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "s...
1453 Views
0 replies
1 likes
- 1453 Views
- 0 replies
- 1 likes
Solved!! Spotify Running in Background When Not Playing Music
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in the battery usage menu, and then seeing Spotify wi...
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in...
Casual Listener
21905 Views
2 replies
0 likes
battery drain
- 21905 Views
- 2 replies
- 0 likes
Premium
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Community Legend
416 Views
1 replies
0 likes
- 416 Views
- 1 replies
- 0 likes
Sounds stops halfway through the song
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Casual Listener
341 Views
1 replies
0 likes
- 341 Views
- 1 replies
- 0 likes
Solved!! Synchronize artist
Hello,Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Hello, Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Spotify Star
808 Views
5 replies
0 likes
- 808 Views
- 5 replies
- 0 likes
Doesn't download whole of my offline songs
Everytime Spotify updates nearly completely of my offline songs are deleted and it's not possible to get them back on the ipad or iphone. i need to make a new playlist with the same files in it, and even then not all of my songs are synchronized. i'v...
Everytime Spotify updates nearly completely of my offline songs are deleted and it's not possible to get them back on the ipad or iphone. i need to make a new playlist with the same files in it, and ...
Music Fan
804 Views
1 replies
0 likes
- 804 Views
- 1 replies
- 0 likes
iPad go to album not working
I am finding that quite often when listening to a track, I try to go to the full album, and all I get is the 3 dots.Please fix.
I am finding that quite often when listening to a track, I try to go to the full album, and all I get is the 3 dots. Please fix.
Gig Goer
353 Views
1 replies
0 likes
- 353 Views
- 1 replies
- 0 likes
Solved!! iPad connection to iPhone no longer working
When I play music on my iPhone, I used to be able to use my iPad to control the music. This was great becaus I could connect the iPhone to the stereo and control it with the iPad.The iPad no longer see the iPhone. In fact, I can now play 2 different ...
When I play music on my iPhone, I used to be able to use my iPad to control the music. This was great becaus I could connect the iPhone to the stereo and control it with the iPad. The iPad no long...
Gig Goer
912 Views
2 replies
0 likes
- 912 Views
- 2 replies
- 0 likes
Spotify always asks for mobile data network
Dear developpers, I am using spotify on my IoS. I have iphone 4. When moved to Ios 7 all the apps had a feature to ask to activate mobile data network and re-direct you to the settings. Since then most of them coded to delete this everytime popping m...
Dear developpers, I am using spotify on my IoS. I have iphone 4. When moved to Ios 7 all the apps had a feature to ask to activate mobile data network and re-direct you to the settings. Sinc...
248 Views
0 replies
0 likes
- 248 Views
- 0 replies
- 0 likes
iPhone / iPad: Songs are not downloaded even though Available offline is chosen
Hi, I noticed that I couldn't make songs on a playlist available offline on my iPad (3). When I turn Available Offline on then songs will get a small arrow down icon beneath it but it doesn't start to sync the song. I seached for solutions and tried ...
Hi, I noticed that I couldn't make songs on a playlist available offline on my iPad (3). When I turn Available Offline on then songs will get a small arrow down icon beneath it but it d...
Casual Listener
410 Views
1 replies
0 likes
- 410 Views
- 1 replies
- 0 likes
Solved!! I have premium but it only lets me shuffle!
Hi, I have spotify premium (I pay 9.99/month) and it's worked no problem for the last few moths, but today it's not been letting me pick songs on demand- it just lets me shuffle only! I've uninstalled and reinstalled the app, and my payments are up t...
Hi, I have spotify premium (I pay 9.99/month) and it's worked no problem for the last few moths, but today it's not been letting me pick songs on demand- it just lets me shuffle only! I've uninstalle...
Regular
1183 Views
8 replies
0 likes
- 1183 Views
- 8 replies
- 0 likes
Many songs not playing offline
I have several offline playlists on my premium account (nowhere near the 3333 song max). However, even after syncing, many songs will not play offline. I'll be out for a run and my playlist will just stop when it hits a song that won't play off line....
I have several offline playlists on my premium account (nowhere near the 3333 song max). However, even after syncing, many songs will not play offline. I'll be out for a run and my playlist will just...
381 Views
0 replies
0 likes
- 381 Views
- 0 replies
- 0 likes
Is this a known bug? iPhone 6 Plus 8.2 / Spotify 2.7.0.1943
I can search for an artist, select an album, click on save then select the "Available Offline" button. Then when viewing My Music / Albums, the little green down arrow is there next to the artist name indicating the album has been downloaded and when...
I can search for an artist, select an album, click on save then select the "Available Offline" button. Then when viewing My Music / Albums, the little green down arrow is there next to the artis...
290 Views
0 replies
0 likes
- 290 Views
- 0 replies
- 0 likes
Downloading stopped after some amount of downloaded albums
Hi!I have a problem with my spotify. I downloaded great amount of albums on my 'offline zone', and I want to do the same with much more of them, because do not want to use my built-in Internet outside wi-fi. But I can't do it! As usual I tick 'availb...
Hi! I have a problem with my spotify. I downloaded great amount of albums on my 'offline zone', and I want to do the same with much more of them, because do not want to use my built-in Internet outs...
Spotify Star
397 Views
2 replies
0 likes
- 397 Views
- 2 replies
- 0 likes
I can't download all the songs in offline mode to my Iphone 5s
I have a premium account. When I turn to offline mode to any of my playlists, it would only download less than half of all the songs. Also, when I add more songs to any playlist doesn't sync the new songs in offline mode.What should I do to have all ...
I have a premium account. When I turn to offline mode to any of my playlists, it would only download less than half of all the songs. Also, when I add more songs to any playlist doesn't sync th...
Spotify Star
406 Views
1 replies
0 likes
- 406 Views
- 1 replies
- 0 likes
Solved!! Spotify Wont play on iphone
Hi, I can no longer play spotify on my iphone. The songs are greyed out and pressing them does nothing. I have a family plan but when i go into my account settings it says free. I have tried closing the app, restarting the phone, uninstalling and rei...
Hi, I can no longer play spotify on my iphone. The songs are greyed out and pressing them does nothing. I have a family plan but when i go into my account settings it says free. I h...
Casual Listener
622 Views
2 replies
0 likes
- 622 Views
- 2 replies
- 0 likes
v1.0 Profile says '0 playlists'
To be honest - I don't know if this problem is new to the updated app or if I just never noticed it before - but on my phone, when i go to the profile screen - where it says number of playlists, followers and following - it says '0 playlists'. the pl...
To be honest - I don't know if this problem is new to the updated app or if I just never noticed it before - but on my phone, when i go to the profile screen - where it says number of playlists, foll...
Regular
1247 Views
3 replies
0 likes
- 1247 Views
- 3 replies
- 0 likes
Premium account stopped working
I'm premium since last year and suddenly two days ago my account was changed back to "free". I have logged in and out couple time and try in my other devices and still doesn't work. My last payment ID is 9GA59188T0912491B. What can I do?
I'm premium since last year and suddenly two days ago my account was changed back to "free". I have logged in and out couple time and try in my other devices and still doesn't work. My last payment I...
Spotify Star
436 Views
2 replies
0 likes
- 436 Views
- 2 replies
- 0 likes
Solved!! New to Spotify and Love it! Have a few question though...
Hey Everyone, I just got a Premium Account mainly for the offline mode and other bonus features. I use my phone a lot for music especially when I am driving, running, etc. Since I am a heavy user for streaming music I firgured the offline mode would ...
Hey Everyone, I just got a Premium Account mainly for the offline mode and other bonus features. I use my phone a lot for music especially when ...
Spotify Star
484 Views
3 replies
0 likes
- 484 Views
- 3 replies
- 0 likes