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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30763 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95486 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293905 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123829 Views

19 replies

38 likes

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Solved!! Changing synced local file playing on other device

ProblemSince version 2.3.0 of Spotify I have not been able to change playback of local music playing on an iDevice from another iDevice. ExampleI have three devices: iPhone 4, iPhone 6+ and iPad Air. I have a playlist with only local songs from my co...

Music Fan

Problem Since version 2.3.0 of Spotify I have not been able to change playback of local music playing on an iDevice from another iDevice.   Example I have three devices: iPhone 4, iPhon...

grumpa

Music Fan

930 Views

4 replies

0 likes

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Tour info isn't local?

How do I get the tour info that shows up under an artists name to be local for my market? Example, today I pulled up Steve Winwood, and it showed tour information for Milwaukee, WI, but i live in San Diego...

Casual Listener

How do I get the tour info that shows up under an artists name to be local for my market?  Example, today I pulled up Steve Winwood, and it showed tour information for Milwaukee, WI, but i live ...

MattSuda

Spotify Star

287 Views

1 replies

0 likes

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Solved!! CANCIÓN NO SINCRONIZADA

Hola amigos, Me está sucediendo que tras sincronizar canciones desde mi ordenador al spotify en el mac, iphone e ipad. Funciona perfectamente, pero al pasar unos días, me aparece el siguiente mensaje en ipad e iphone: "Canción no sincronizada". La in...

Casual Listener

Hola amigos,  Me está sucediendo que tras sincronizar canciones desde mi ordenador al spotify en el mac, iphone e ipad. Funciona perfectamente, pero al pasar unos días, me aparece el siguiente...

Franzamarripa

Casual Listener

4446 Views

4 replies

0 likes

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Listas offline en iPad iPhone y windows

Buenas tardes, aún estoy aprendiendo a sacarle el maximo partido a spotify premium y a pesar de buscar en internet todas mis dudas no son resueltas. Si activo una lista en modo offline para no consumir internet desde el ordenador porque no aparecen d...

Newbie

Buenas tardes,   aún estoy aprendiendo a sacarle el maximo partido a spotify premium y a pesar de buscar en internet todas mis dudas no son resueltas. Si activo una lista en modo offline par...

Franzamarripa

Casual Listener

580 Views

2 replies

0 likes

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All songs are greyed out

All songs are greyed out? I have tried to reinstall the app but still the same problem. I have looked for the "offline" setting to make the app "online" but I don't think there is such a setting since I have a free subscription. Everything is working...

Newbie

 All songs are greyed out?   I have tried to reinstall the app but still the same problem. I have looked for the "offline" setting to make the app "online" but I don't think there is such...

Swanny

Community Legend

22296 Views

2 replies

2 likes

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Search not working on iPad Air

When I search for.music on spotify app on iPad air, I get buffer face, then still trying, then an error message. If I search on spotify through my SonoS app it works fine. Any thoughts??

Casual Listener

When I search for.music on spotify app on iPad air, I get buffer face, then still trying, then an error message. If I search on spotify through my SonoS app it works fine. Any thoughts??

Ivan92

Community Legend

338 Views

1 replies

0 likes

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IOS extreme battery drain

I recently ran an iOS update and now my battery is draining at an alarming rate. Even when not in use Spotify is credited with more than 50% of my battery usage. This is unacceptable. Is there a solution? Or do I just unsubscribe and move on? This is...

Newbie

I recently ran an iOS update and now my battery is draining at an alarming rate. Even when not in use Spotify is credited with more than 50% of my battery usage. This is unacceptable. Is there a solu...

Ivan92

Community Legend

1088 Views

1 replies

0 likes

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Re: Share a playlist from the user above!

I have a question, I need to download music for my sons football games. it cannot be explicit is there a setting in which I can do this?

Regular

I have a question, I need to download music for my sons football games. it cannot be explicit is there a setting in which I can do this?

584 Views

0 replies

0 likes

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Spotify on ipad

Spotify stops playing on my IPad device after 30 seconds. I have checked my account, checked the connection and everything else through help and solutions pages. Can anyone help me resolve this issue?

Newbie

Spotify stops playing on my IPad device after 30 seconds. I have checked my account, checked the connection and everything else through help and solutions pages. Can anyone help me resolve this issue?

OviiiOne

Community Legend

337 Views

1 replies

0 likes

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Carplay problems when switching from other audio sources to Spotify

When switching from other audio sources (like Music, Podcasts etc) to Spotify, although the app will load - when selecting music in Spotify it will not play. I understand the Spotify app in Carplay is buggy, but this useless.

Visitor

When switching from other audio sources (like Music, Podcasts etc) to Spotify, although the app will load -  when selecting music in Spotify it will not play.   I understand the Spot...

461 Views

0 replies

0 likes

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Syncing songs offline cancels

Whenever I try to sync songs to offline, the songs will do the loading icon like they're syncing, but then it disappears and the song stops syncing.

Casual Listener

Whenever I try to sync songs to offline, the songs will do the loading icon like they're syncing, but then it disappears and the song stops syncing.

Kelsololz

Casual Listener

439 Views

2 replies

0 likes

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Please Help

Please help me locate instructions on how to use this. I'm technically savvy and have never had problems using an app but I'm so confused... I added a song to my playlist but there's no option to listen to it?? I can listen to: other songs from that ...

Newbie

Please help me locate instructions on how to use this. I'm technically savvy and have never had problems using an app but I'm so confused... I added a song to my playlist but there's no option to lis...

MichaelW

Community Legend

341 Views

1 replies

0 likes

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My Iphone 4s will not go offline for the past month

I have been working with tech support for the past month because my Spotify app doesn't work offline. It worked perfectly until March 1. We've added & removed my offline devices, nothing. We've deleted the app & reinstalled, nothing. Nothing that tec...

Newbie

I have been working with tech support for the past month because my Spotify app doesn't work offline.  It worked perfectly until March 1.  We've added & removed my offline devices, noth...

304 Views

0 replies

0 likes

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Spotify Screensaver on Apple TV

I am a new user to Spotify. I like to stream it via Apple TV, and it is particularly good for dinner parties. However, the Apple TV screensavers are very distracting, as are the rotating album covers.One time, it suddenly changed to a very pleasing S...

Casual Listener

I am a new user to Spotify. I like to stream it via Apple TV, and it is particularly good for dinner parties. However, the Apple TV screensavers are very distracting, as are the rotating album covers...

JimmySmith

Casual Listener

1451 Views

1 replies

2 likes

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Solved!! Spotify won't load

I'm a premium customer and for the last few days when I try and open Spotify from my iPhone or iPad I just get the Apple logo on screen for a few seconds and then I get returned to my lock screen. No access to Spotify at all. Que pasa?

Visitor

I'm a premium customer and for the last few days when I try and open Spotify from my iPhone or iPad I just get the Apple logo on screen for a few seconds and then I get returned to my lock screen. No...

user-removed

Not applicable

3400 Views

3 replies

0 likes

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Solved!! Spotify in iPod nano 6Gen?

Will the spotify app run on a iPod nano 6 generation that supports apps..?Thanks

Newbie

Will the spotify app run on a iPod nano 6 generation that supports apps..? Thanks

MattSuda

Spotify Star

664 Views

1 replies

0 likes

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Spotify premium won't activate

I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help

Newbie

I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help

MattSuda

Spotify Star

672 Views

1 replies

0 likes

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spotify 7 day prenium

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

Newbie

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

MattSuda

Spotify Star

479 Views

1 replies

0 likes

Spotify Premium
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UNWANTED SHUFFLE

Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off. I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example. It defeats the whole idea of spotify, and evidently there is no pho...

Newbie

Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off.  I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example.  It d...

MattSuda

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes