Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

  • 37124 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
  • 102622 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

  • 299135 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

  • 125826 Views
  • 19 replies
  • 38 likes

IOS extreme battery drain

I recently ran an iOS update and now my battery is draining at an alarming rate. Even when not in use Spotify is credited with more than 50% of my battery usage. This is unacceptable. Is there a solution? Or do I just unsubscribe and move on? This is...

Newbie

I recently ran an iOS update and now my battery is draining at an alarming rate. Even when not in use Spotify is credited with more than 50% of my battery usage. This is unacceptable. Is there a solu...

Ivan92

Community Legend

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

Re: Share a playlist from the user above!

I have a question, I need to download music for my sons football games. it cannot be explicit is there a setting in which I can do this?

Regular

I have a question, I need to download music for my sons football games. it cannot be explicit is there a setting in which I can do this?

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Spotify on ipad

Spotify stops playing on my IPad device after 30 seconds. I have checked my account, checked the connection and everything else through help and solutions pages. Can anyone help me resolve this issue?

Newbie

Spotify stops playing on my IPad device after 30 seconds. I have checked my account, checked the connection and everything else through help and solutions pages. Can anyone help me resolve this issue?

OviiiOne

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Carplay problems when switching from other audio sources to Spotify

When switching from other audio sources (like Music, Podcasts etc) to Spotify, although the app will load - when selecting music in Spotify it will not play. I understand the Spotify app in Carplay is buggy, but this useless.

Visitor

When switching from other audio sources (like Music, Podcasts etc) to Spotify, although the app will load -  when selecting music in Spotify it will not play.   I understand the Spot...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Syncing songs offline cancels

Whenever I try to sync songs to offline, the songs will do the loading icon like they're syncing, but then it disappears and the song stops syncing.

Casual Listener

Whenever I try to sync songs to offline, the songs will do the loading icon like they're syncing, but then it disappears and the song stops syncing.

Kelsololz

Casual Listener

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Please Help

Please help me locate instructions on how to use this. I'm technically savvy and have never had problems using an app but I'm so confused... I added a song to my playlist but there's no option to listen to it?? I can listen to: other songs from that ...

Newbie

Please help me locate instructions on how to use this. I'm technically savvy and have never had problems using an app but I'm so confused... I added a song to my playlist but there's no option to lis...

MichaelW

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

My Iphone 4s will not go offline for the past month

I have been working with tech support for the past month because my Spotify app doesn't work offline. It worked perfectly until March 1. We've added & removed my offline devices, nothing. We've deleted the app & reinstalled, nothing. Nothing that tec...

Newbie

I have been working with tech support for the past month because my Spotify app doesn't work offline.  It worked perfectly until March 1.  We've added & removed my offline devices, noth...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Spotify Screensaver on Apple TV

I am a new user to Spotify. I like to stream it via Apple TV, and it is particularly good for dinner parties. However, the Apple TV screensavers are very distracting, as are the rotating album covers.One time, it suddenly changed to a very pleasing S...

Casual Listener

I am a new user to Spotify. I like to stream it via Apple TV, and it is particularly good for dinner parties. However, the Apple TV screensavers are very distracting, as are the rotating album covers...

JimmySmith

Casual Listener

1470 Views

1 replies

2 likes

  • 1470 Views
  • 1 replies
  • 2 likes

Solved!! Spotify won't load

I'm a premium customer and for the last few days when I try and open Spotify from my iPhone or iPad I just get the Apple logo on screen for a few seconds and then I get returned to my lock screen. No access to Spotify at all. Que pasa?

Visitor

I'm a premium customer and for the last few days when I try and open Spotify from my iPhone or iPad I just get the Apple logo on screen for a few seconds and then I get returned to my lock screen. No...

user-removed

Not applicable

3429 Views

3 replies

0 likes

  • 3429 Views
  • 3 replies
  • 0 likes

Solved!! Spotify in iPod nano 6Gen?

Will the spotify app run on a iPod nano 6 generation that supports apps..?Thanks

Newbie

Will the spotify app run on a iPod nano 6 generation that supports apps..? Thanks

MattSuda

Spotify Star

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Spotify premium won't activate

I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help

Newbie

I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help

MattSuda

Spotify Star

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

spotify 7 day prenium

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

Newbie

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

MattSuda

Spotify Star

500 Views

1 replies

0 likes

Spotify Premium
  • 500 Views
  • 1 replies
  • 0 likes

UNWANTED SHUFFLE

Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off. I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example. It defeats the whole idea of spotify, and evidently there is no pho...

Newbie

Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off.  I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example.  It d...

MattSuda

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

I can´t put music offline on my iphone 4

I can´t put music offline on my iphone 4 anymore. It used to work. But now if I switch a playlist offline. It will only put one or two numbers offline out of the entire playjist or none at all. I have enough space on my Iphone, so that´s not the prob...

Newbie

I can´t put music offline on my iphone 4 anymore. It used to work. But now if I switch a playlist offline. It will only put one or two numbers offline out of the entire playjist or none at all. I hav...

MattSuda

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Sorting Features

One of my favorite parts about the desktop version of Spotify is the ability to sort tracks into various orders. The app versions should all have this feature also, as well as the A to Z scroll bar. Finding music in a playlist can be annoyingly diffi...

Casual Listener

One of my favorite parts about the desktop version of Spotify is the ability to sort tracks into various orders. The app versions should all have this feature also, as well as the A to Z scroll bar. ...

pyroza

Casual Listener

1476 Views

3 replies

7 likes

Android App
Apple iPhone app
Feature
landscape
sorting
  • 1476 Views
  • 3 replies
  • 7 likes

Why isn't Spotify working on my iPhone 4?

Recently the Spotify app on my iPhone 4 stopped working. At first, it was just giving me the usual "Playlist not available offline" message. I tried redownloading the app and I also tried logging out and logging back in. Now, none of my music or play...

Newbie

Recently the Spotify app on my iPhone 4 stopped working. At first, it was just giving me the usual "Playlist not available offline" message. I tried redownloading the app and I also tried logging out...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Search Issue

Usually I listen offline to playlists that I have synced for offline use, but when I go online to search new music I'm unable to search for anything. It says 'no search results' or something close to that. Then if I close the app and reopen it, I'm a...

Newbie

Usually I listen offline to playlists that I have synced for offline use, but when I go online to search new music I'm unable to search for anything. It says 'no search results' or something close to...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Oontz Angle Bluetooth device

Hello! I was able to listen to music on my Oontz angle bluetooth speaker since yesterday, but today something changed. My speaker works perfectly with other bluetooth apps but not with sopotify on my iphone 5. Please let m know if you can do somethin...

Newbie

Hello! I was able to listen to music on my Oontz angle bluetooth speaker since yesterday, but today something changed. My speaker works perfectly with other bluetooth apps but not with sopotify on my...

brdude

Newbie

1082 Views

1 replies

2 likes

  • 1082 Views
  • 1 replies
  • 2 likes

Solved!! Saved albums available offline when I don't want them to be

I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode. But, when I hit the toggle swtich away from green, songs still remain with the green arrow and marked as available offline. I can't seem to ...

Regular

I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode.  But, when I hit the toggle swtich away from green, songs still remain with the gree...

jamrosen

Regular

1262 Views

5 replies

0 likes

  • 1262 Views
  • 5 replies
  • 0 likes