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Offline probs

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.
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I know this might sound clichรฉ but have you tried reinstalling the app? 9 times out of 10 that works. I know it might be a bit of hassle but that's all I can really think of at the moment. Hope I could help in a small way.   

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