Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline probs

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.
Reply
1 Reply

I know this might sound cliché but have you tried reinstalling the app? 9 times out of 10 that works. I know it might be a bit of hassle but that's all I can really think of at the moment. Hope I could help in a small way.   

Suggested posts