Offline sync problems
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Hi,
In the last two weeks I've started having problems with offline sync. In short, when I enable a playlist to be "Available Offline", nothing much happens, and the tracks don't sync ๐
There is 2.6GB free storage, which is hopefully enough (other posts I found here suggested 500MB or 1GB may be needed).
Things I've tried, which haven't helped:
- Delete the play list
- Try syncing another playlist
- Deleting old playlists (I had 40 in my account, now down to around 30, none of which are currently sync'd)
- Changing the sync quality bewteen high and extreme
- Logging out of Spotify, then back in
- Quit the Spotify app (so no longer in the iPhone task switch bar)
- Delete the Spotify app from the phone completely, then reinstall from the App Store
- Reboot the phone
- In the Spotify web portal, I've tried "Remove All Offline Devices", and also "Sign Out Everywhere".
- Changing connectivity provider - the problem occurs both on my home broadband WiFi (Virgin Media cable) and via my cellular 3G/4G provider (Vodafone UK).
If I temporarily put the phone into "airplane mode", or set he Spotify app to "offline mode", then when going back online, Spotify will sometimes sync *ONE TRACK ONLY*. Then it stops again. So this isn't a solution!
Note that syncing always used to work fine. I've had Spotify Premium on the iPhone for about 2 years with no problems. Currently using an iPhone 5s running iOS 7.1.2 (not jailbroken) with the latest Spotify app, which looks to be v2.6.0.2113.
If anyone can think of anything else I can try, I'd be most grateful.
Thanks for any clue!
Chris
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