Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Premium Account does not update

Premium Account does not update

Just purchased  a  Premium Account and it does not update on my App!  Please help Ihave already logged out and in about a half dozen times. Help!

Reply
1 Reply

Try logging out, restarting your device and then logging in again, making sure you are using the correct log in details that you used when you subscribed. 

If that doesn't work, verify your subscription is active on your online overview and try a clean reinstall of the client.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random