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Premium Problem

Premium Problem

Hello, I have recently upgraded to premium (again) and it prompted that it was not available in my region. I live in the United States and I did this through the app on my iPhone. I then went to settings and it said I will get my first month December 1st, rather than November 1st(The day I got my premium A.K.A today) It says I am still paying 12.99 in my subscriptions but I do not have premium. Thank you.
P.S: I have a photo but I can't seem to figure out how to upload it.
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1 Reply

Hey @ConstipateMango

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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