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Premium user cant get it

Premium user cant get it

Reset my phone, now cant get sotify premium back on. <Snip-email, best not to put personal details in posts, just for security! ~AnthonyB> Very frustrated

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1 Reply

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are still successfully premium?
2) Spotify desktop should say 'Spotify premium' at the top.
3) Try logging out/in and reinstalling Spotify.
4) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony 🙂

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