Problem with Spotify Codes

[dadiddopf]

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends me to the browser where I can see the Profile. I have to put the button "Open in Spotify". When I click this, it sends me to the Windows Store, although the Spotify is already installed on my Windows Phone.

The screenshot is from an iPhone SE.

Can anyone help??

Plan

Free

Country

 Germany

Device

iPhone , Windows Phone

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[dadiddopf]

Can anyone give me perhaps an email adress or a phone number where I have a direct contact to Spotify?

Thank you.